- Manage the employee lifecycle for the assigned business function, from offer through exit, including offer letters, background checks, onboarding, and offboarding.
- Maintain employee data in HiBob and ADP, process employee changes, and audit records and personnel files.
- Respond to employee and manager questions through people@ and HappyFox, resolving routine requests and escalating complex or sensitive issues.
- Support benefits and mobility questions and keep People Business Partners informed on mobility cases.
- Partner with the assigned People Business Partner and support employee relations cases by maintaining documentation, coordinating investigation logistics, and preparing paperwork.
- Administer promotion processes and support compensation cycle execution and compensation analysis requests.
- Manage engagement surveys and prepare data and pre-reads for leadership reviews, QBRs, and talent calibration.
- Fulfill data requests, run reports and headcount reconciliations, and support audits, compliance filings, record retention, policy acknowledgments, and vendor invoices.
- Maintain SOPs, identify recurring case themes, and test HRIS and workflow changes to improve team processes.
- Serve as the expert for an assigned country, reviewing country-specific documents and supporting local filings and vendor relationships.
JiraServiceNow