Oyster

👥 501-1000💰 $5,000,000 Series D 5 months ago🫂 Last layoff 4 months agoEmployment Human Resources SaaS InsurTech Software💼 Private Company

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Oyster is a company that is currently hiring for positions including Account Executive (Americas) and Marketing Operations Manager. The company focuses on utilizing innovative technologies to enhance its operations.

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Jobs at this company:

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🔥 Senior Performance Marketing Manager

Posted 6 days ago

🔍 SaaS or tech industries

🔧 Requirements

6+ years in B2B performance marketing, demand generation, or growth marketing, preferably in SaaS or tech industries.
Expertise in search engine marketing and a solid understanding of full-funnel performance marketing channels, including platforms like Meta and LinkedIn.
Ability to forecast opportunities based on budget and analyze performance metrics such as CAC, LTV, and CPC.
Excellent written and verbal communication abilities, with the capability to present ideas clearly to team members and stakeholders.
Experience working in a global, distributed team environment is preferred.
Familiarity with tools like Salesforce and Looker to drive data-informed decisions; experience with multi-touch attribution tools is a plus.
Hands-on experience managing six-figure budgets and optimizing resource allocation for maximum efficiency.
Strong ability to manage multiple priorities and meet deadlines in a fast-paced environment.

💡 Responsibilities

Lead the creation and execution of performance marketing strategies across channels such as Google Ads, Bing Ads, affiliate networks, and programmatic display to drive customer acquisition and revenue growth.
Oversee the design, execution, and continuous optimization of PPC campaigns, ensuring alignment with brand standards and performance objectives.
Develop initiatives to engage prospects throughout the sales funnel, collaborating with sales and web teams to enhance lead conversion rates and improve landing page performance.
Monitor key metrics, analyze campaign performance, and provide actionable insights to inform decision-making and strategy adjustments.
Work closely with Sales, Product Marketing, and Operations teams to ensure cohesive messaging, effective lead follow-up, and alignment on account strategies.
Develop budget forecasts, allocate resources efficiently, and report on budget utilization to maximize ROI.
Keep abreast of industry developments, algorithm changes, and best practices to maintain competitive campaign performance.

Posted 6 days ago

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🔥 Senior Payroll Specialist I (UK)

Posted 9 days ago

🧭 Full-Time

🔧 Requirements

A Bachelor’s degree in Business, Accounting, or a related field from an accredited institution
Over 5 years of payroll and HR experience, with expertise in the relevant country’s regulations (United Kingdom)
In-depth knowledge of local payroll and HR laws and policies
Proven ability to manage competing priorities while meeting deadlines accurately and on time
Strong verbal and written communication skills to effectively engage with clients and collaborate with stakeholders
Excellent interpersonal skills, with the ability to explain complex issues in a clear and understandable manner
Advanced proficiency with local payroll software solutions
Intermediate-level skills in Microsoft Excel/Google Sheets
Fluency in English, both spoken and written

💡 Responsibilities

Ensure the accurate and timely processing of payroll for your region (United Kingdom) and other assigned countries, delivering an exceptional payroll experience for Oyster’s team members and clients, while meeting or exceeding Oyster’s Service Delivery targets and KPIs
Address payroll-related inquiries from both customers and team members, ensuring that query resolutions meet or exceed Oyster’s service level agreements (SLAs),such as query resolution times
Embrace and support Oyster’s automated payroll processes, collaborating with cross-functional teams (e.g., Payroll Transformation, Product) to continuously improve these processes
Stay up to date with local payroll regulations and monitor any legislative changes that may impact payroll processes
Take ownership of local payroll and HR procedures, including managing involuntary deductions and supporting employee onboarding and offboarding in your region
Contribute to the creation and upkeep of payroll-related knowledge, playbooks, and guides, enhancing the payroll experience for Oyster’s team members, clients, and internal teams
Ensure payroll records are accurate and submit timely reports to relevant government agencies.
Review and reconcile payroll data, covering employee salaries, benefits, pensions, time off, and other relevant components
Perform pre-payroll and post-payroll audits to ensure data integrity
Contribute to special payroll projects and initiatives as assigned
Work closely with Oyster’s HR Advisory team to manage updates and changes in local payroll and employment regulations.

Posted 9 days ago

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🔥 Senior Corporate Governance Specialist

Posted 12 days ago

📍 India

🔍 HR/tech

🔧 Requirements

Knowledge of corporate governance/entity management activities; prior corporate governance experience a plus
Organized and detail-oriented, with excellent communication skills
Thrives in a dynamic, high-performance environment, maintaining focus and delivering results under pressure
Exhibits a proactive mindset and exercises sound independent judgment in decision-making
Demonstrates enthusiasm for solving problems and adding value to the company
A reliable home internet connection (or be able to get one)
Fluent English language skills

💡 Responsibilities

Assisting outside vendor with corporate entity creation and entity management tasks
Working with various external and internal teams to create and maintain corporate governance-related databases, FAQs, and other internal resources, as necessary
Coordinating filings and documentation related to company secretarial services, directorship and registered address
Coordinating contract and document signatures using company’s preferred electronic signature software
Managing vendor relationships including assisting with invoicing, addressing governance-related queries, and coordinating effectively with external partners.
Leading cross-functional initiatives to ensure governance standards meet evolving business and regulatory requirements.
Working collaboratively, and independently, on corporate governance-related matters or projects as needed
Driving process improvement initiatives in governance tasks, independently identifying areas for enhancement, and collaborating with the Governance Manager to implement sustainable changes.
Providing input into or development of governance strategies that align with organizational goals.
Assisting with legal escalations including responding to inquiries from internal business stakeholders regarding our corporate subsidiaries
Working cross-functionally to fulfill Oyster's Mission and Vision
Build and maintain strong relationships within the Legal department and with cross-functional departments

Communication SkillsAnalytical SkillsProblem SolvingAttention to detailOrganizational skillsWritten communicationMultitaskingComplianceMS OfficeClient relationship managementData entryRelationship managementRisk ManagementProcess improvementFinancial analysis

Posted 12 days ago

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🔥 Corporate Governance Specialist

Posted 13 days ago

📍 India

🔍 HR/tech

🔧 Requirements

Prior experience in risk, compliance, or governance role is required
Organized and detail-oriented, with excellent communication skills
Ability to work in a fast-paced, high-output environment
Proactive and uses independent judgment
Demonstrates enthusiasm for solving problems and adding value to the company
Demonstrates the ability to adapt to unforeseen challenges while maintaining high-quality output.
Displays a customer-centric mindset, ensuring internal stakeholders’ needs are met with urgency and professionalism.
Be competent. Be unquestionably ethical. Have humility. Work hard. Celebrate wins.

💡 Responsibilities

Assisting outside vendor with corporate entity creation and management tasks
Working with various external and internal teams to maintain corporate governance-related databases and information and contribute to the organization’s single source of truth by ensuring accurate documentation.
Coordinating filings and documentation related to company secretarial services, directorship and registered address
Coordinating contract and document signatures using company’s preferred electronic signature software
Performing various administrative tasks (scheduling, meeting management, etc.)
Assisting with legal escalations including responding to inquiries from internal business stakeholders regarding our corporate subsidiaries
Working cross-functionally to fulfill Oyster's Mission and Vision
Build and maintain strong relationships within the Legal department and with cross-functional departments

Project CoordinationCommunication SkillsAnalytical SkillsMicrosoft OfficeAttention to detailOrganizational skillsMultitaskingDocumentationComplianceExcellent communication skillsProblem-solving skillsClient relationship managementCross-functional collaborationData entryRisk Management

Posted 13 days ago

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🔥 Customer Success Manager (AMER)

Posted 13 days ago

📍 Americas region

🧭 Full-Time

🔍 SaaS

🔧 Requirements

Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company.
Proven track record of managing multiple customer relationships and driving customer success initiatives.
Ability to effectively manage customer expectations and any conflicts should they arise.
Exceptional communication skills, both verbal and written.
Strong interpersonal skills with the ability to build rapport and trust with customers.
Analytical mindset with the ability to leverage data to drive insights and decision-making.
Cross-functional collaboration skills with experience working across departments to achieve common goals.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Strong organizational skills and attention to detail.
Passion for customer advocacy and commitment to delivering exceptional service.
Willingness to continuously learn and upskill to keep pace with product advancements and industry trends.
Proficiency in Zendesk, Asana, Notion, and Slack is a bonus.

💡 Responsibilities

Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels.
Responsible for addressing and managing customers' health cases assigned to them.
Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions.
Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges.
Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction.
Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization.
Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health.
Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction.
Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments.
Collaborate with the Sales team to ensure customer retention, particularly in churn-risk situations.
Collaborate with Treasury on payment collection for late-paying customers
Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform.
Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers.

Communication SkillsAnalytical SkillsCustomer serviceRESTful APIsAccount ManagementActive listeningClient relationship managementCross-functional collaborationRelationship managementSales experienceCRMCustomer supportCustomer SuccessEnglish communicationSaaS

Posted 13 days ago

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