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Paradigm

Paradigm

Paradigm provides a software platform that focuses on the building products industry.

251-500 employees
Founded 1999
CRM
Private Company
WebsiteLinkedInEmailFacebookTwitterShareTweet
CRMTransaction ProcessingService IndustryInformation TechnologySoftware

Hybrid Work Model

This company offers a hybrid work model combining remote and office work. Team members are distributed across the U.S. and Canada.

Open Positions10

United StatesFull-TimeLegal TechnologyPosted
Customer Onboarding Specialist
  • Become a PracticePanther expert and offer personalized service to show the value of the product for long term use with your portfolio of clients.
  • Onboard and train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day.
  • Be responsible for the management of a portfolio of clients to foster long-term business relationships.
  • Respond to customer support inquiries as quickly and accurately as possible via chat or phone.
  • Work collaboratively with other departments to resolve issues and deliver great customer experiences.
  • Create, own, and execute onboardings for new and existing clients.
  • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience.
  • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers.
Project ManagementData AnalysisCustomer support+2 more
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Showing 1 of 10 positions

About Paradigm

Paradigm pioneers the software solutions that empower the building products industry. You will join a team whose technology platform is the largest of its kind globally, increasing sales and operational efficiencies for homebuilders, dealers, and manufacturers. We craft market-leading products like Paradigm Omni for complex quoting and Paradigm Nexus for streamlined manufacturing operations. Your work directly impacts how homes are built and renovated across the world, processing millions in transactions daily.

How We Work

We embrace a remote-hybrid model, giving you the flexibility to work from home across the United States. Our culture champions work-life balance, encouraging you to integrate your professional and personal life seamlessly. Collaboration thrives through open communication channels, ensuring your voice is heard. You will find a supportive environment with professional development opportunities, including access to online learning platforms. We value transparent processes and encourage continuous growth, celebrating our designation as a Great Place to Work based on employee feedback.

Engineering at Paradigm

As a Software Engineer at Paradigm, you will build and modernize the core of our industry-leading platforms. We are actively migrating our tech stack to cutting-edge serverless backend technologies and React UI components. You will tackle challenges in scalability and performance for systems processing vast amounts of data for the building products sector. Our engineers develop new features following SOLID design principles and increase unit test coverage for robust solutions. You will work with a modern tech stack that includes PHP, React, AWS, and MySQL, shaping the future of our software architecture.

Why Join Us

  • Shape the future of the building products industry with the world's largest technology platform in this niche.
  • Work in a remote-flexible environment that values work-life balance and personal growth.
  • Contribute to modernizing our core tech stack, gaining exposure to serverless and React.
  • Receive comprehensive benefits, including 100% paid PPO medical, dental, and vision insurance, and equity grants.
  • Grow your career with professional development opportunities and a supportive team culture.

Benefits & Perks

  • Competitive salary
  • Paid vacation, sick, and parental leave
  • Remote working flexibility
  • 100% paid PPO medical, dental, and vision insurance
  • 401k matching
  • Equity grants
  • Budget for home office improvements
  • Mental health day
  • Short- and long-term disability insurance
  • AD&D and life insurance

Tech Stack

mobileweb_serverwidgetsserver

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