Customer Success Job Salaries

Find salary information for remote positions requiring Customer Success skills. Make data-driven decisions about your career path.

Customer Success

Median high-range salary for jobs requiring Customer Success:

$157,683.33

This analysis is based on salary ranges collected from 270 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $110,327.92 - $157,683.33

  • 25% of job descriptions advertised a maximum salary above $194,000.
  • 5% of job descriptions advertised a maximum salary above $278,000.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Cross-functional Team Leadership, Sales experience and Analytical Skills. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

  1. Cross-functional Team Leadership

    30% jobs mention Cross-functional Team Leadership as a required skill. The Median Salary Range for these jobs is $120,000 - $174,600

    • 25% of job descriptions advertised a maximum salary above $225,000.
    • 5% of job descriptions advertised a maximum salary above $300,000.
  2. Sales experience

    49% jobs mention Sales experience as a required skill. The Median Salary Range for these jobs is $111,500 - $171,100

    • 25% of job descriptions advertised a maximum salary above $210,950.
    • 5% of job descriptions advertised a maximum salary above $278,000.
  3. Analytical Skills

    33% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $115,000 - $170,500

    • 25% of job descriptions advertised a maximum salary above $205,000.
    • 5% of job descriptions advertised a maximum salary above $297,930.
  4. Communication Skills

    56% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $114,100 - $160,000

    • 25% of job descriptions advertised a maximum salary above $200,000.
    • 5% of job descriptions advertised a maximum salary above $278,000.
  5. Account Management

    53% jobs mention Account Management as a required skill. The Median Salary Range for these jobs is $106,000 - $160,000

    • 25% of job descriptions advertised a maximum salary above $197,500.
    • 5% of job descriptions advertised a maximum salary above $287,755.
  6. Data Analysis

    49% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $115,000 - $160,000

    • 25% of job descriptions advertised a maximum salary above $200,000.
    • 5% of job descriptions advertised a maximum salary above $299,120.
  7. Project Management

    38% jobs mention Project Management as a required skill. The Median Salary Range for these jobs is $110,000 - $160,000

    • 25% of job descriptions advertised a maximum salary above $197,500.
    • 5% of job descriptions advertised a maximum salary above $283,620.
  8. CRM

    34% jobs mention CRM as a required skill. The Median Salary Range for these jobs is $109,500 - $160,000

    • 25% of job descriptions advertised a maximum salary above $200,000.
    • 5% of job descriptions advertised a maximum salary above $277,520.
  9. SaaS

    46% jobs mention SaaS as a required skill. The Median Salary Range for these jobs is $109,500 - $150,000

    • 25% of job descriptions advertised a maximum salary above $190,625.
    • 5% of job descriptions advertised a maximum salary above $278,000.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Cybersecurity, Pharmaceuticals, Biotech and Software Development. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

  1. Cybersecurity

    3% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $150,000 - $180,000

    • 25% of job descriptions advertised a maximum salary above $255,250.
    • 5% of job descriptions advertised a maximum salary above $260,000.
  2. Pharmaceuticals, Biotech

    1% jobs are in Pharmaceuticals, Biotech industry. The Median Salary Range for these jobs is $93,800 - $174,200

    • 25% of job descriptions advertised a maximum salary above $193,050.
    • 5% of job descriptions advertised a maximum salary above $211,900.
  3. Software Development

    17% jobs are in Software Development industry. The Median Salary Range for these jobs is $124,950 - $168,000

    • 25% of job descriptions advertised a maximum salary above $214,250.
    • 5% of job descriptions advertised a maximum salary above $278,000.
  4. Construction

    1% jobs are in Construction industry. The Median Salary Range for these jobs is $120,000 - $160,603

    • 25% of job descriptions advertised a maximum salary above $235,057.
    • 5% of job descriptions advertised a maximum salary above $259,875.
  5. B2B SaaS

    1% jobs are in B2B SaaS industry. The Median Salary Range for these jobs is $110,967.5 - $155,000

    • 25% of job descriptions advertised a maximum salary above $164,637.5.
    • 5% of job descriptions advertised a maximum salary above $167,850.
  6. DevSecOps

    1% jobs are in DevSecOps industry. The Median Salary Range for these jobs is $125,000 - $150,000

  7. Software as a Service (SaaS)

    10% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $107,200 - $140,000

    • 25% of job descriptions advertised a maximum salary above $161,000.
    • 5% of job descriptions advertised a maximum salary above $302,749.2.
  8. Healthcare

    4% jobs are in Healthcare industry. The Median Salary Range for these jobs is $105,000 - $133,371

    • 25% of job descriptions advertised a maximum salary above $204,150.
    • 5% of job descriptions advertised a maximum salary above $346,620.
  9. EdTech

    2% jobs are in EdTech industry. The Median Salary Range for these jobs is $84,920 - $109,080

    • 25% of job descriptions advertised a maximum salary above $160,000.
    • 5% of job descriptions advertised a maximum salary above $200,000.
  10. Agriculture

    1% jobs are in Agriculture industry. The Median Salary Range for these jobs is $75,500 - $84,000

    • 25% of job descriptions advertised a maximum salary above $118,000.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

  • Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
  • Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
  • Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Customer Business Partner
Posted 12 minutes ago

📍 United States

🧭 Full-Time

💸 80000.0 - 99000.0 USD per year

🔍 Consumer Package Goods (CPG)

🏢 Company: global

  • Bachelor’s degree and 2+ years of progressive experience in exempt/upper level management of customer development, and proficient in customer, category and trade management
  • Experience presenting to Executive Level staff
  • Strong oral, verbal and written communication skills, results and strategy orientation, business intuition, business management and planning, brand management, leadership, building strong relationships, statistics and quantitative business analysis, change management and team management
  • Mentoring, networking, employee training and development, resource management, prioritization, cross-functional, superior customer service and problem solving
  • Ability to travel up to 25%
  • Deliver Net Sales, Contribution, Category Share, and DPSM Objectives for assigned customer team and BU(s)
  • Adhere to Trade Promotion and dead net pricing guidelines
  • Achieve JBP goals that are mutually agreed upon with assigned customer
  • Collaboratively build and implement the customer business plan
  • Manage delivery of plan and business objectives; check and adjust as necessary
  • Maintain trusted relationship with assigned customer to ensure KC is positioned as a trusted partner to lean on in achieving business objectives
  • Accountability and ownership for delivering results by looking to solve gaps with existing resources, trade dollars and engage with BU sales as needed to solve
  • Conduct business and data analysis to build data driven recommendations for improvements and advancements

LeadershipProject ManagementAdobe Creative SuiteBusiness AnalysisBusiness DevelopmentData AnalysisCross-functional Team LeadershipStrategyREST APIAnalytical SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeMentoringNegotiationPresentation skillsTime ManagementWritten communicationExcellent communication skillsAccount ManagementVerbal communicationCross-functional collaborationRelationship managementSales experienceData visualizationTeam managementStrategic thinkingDigital MarketingCRMFinancial analysisCustomer SuccessBudget management

Posted 12 minutes ago
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📍 United States

🧭 Full-Time

💸 89845.0 - 120800.0 USD per year

🔍 Sales Enablement

🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff almost 5 years agoCloud Data ServicesBusiness IntelligenceInternet of ThingsSaaSSoftware

  • 5-7 years of experience developing eLearning content and reporting learner success.
  • 5-7 years of experience developing, coordinating and facilitating training sessions for audiences of 10-50 learners. (live or virtual)
  • Track record of delivering interactive experiences that demonstratively improve audience engagement.
  • Demonstrable experience building educational curriculum that effectively guides learners through their learning journey.
  • Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language.
  • A solid understanding of Samsara products with the ability to quickly learn new technologies.
  • Experience implementing modern learning theories and methodologies.
  • Drive strategic partnerships with enablement & sales leadership to uplevel existing Sales Onboarding and Ramping Programs (first 3 quarters of new hire tenure).
  • Own the production and distribution of eLearning coursework for new hires, including regularly auditing content to ensure accuracy as well as regularly reporting learner progress/completion.
  • Continuously improve training content with data-driven insights, alignment to internal product and process changes, and creativity informed by industry best practices.
  • Lead conversations and cross-functional alignment with multiple stakeholders to build programs that support business objectives and drive measurable results.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

SalesforceContent creationCommunication SkillsTrainingCross-functional collaborationSales experienceChange ManagementCustomer Success

Posted about 2 hours ago
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📍 United States

🧭 Full-Time

💸 110967.5 - 167850.0 USD per year

🔍 B2B SaaS

🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff almost 5 years agoCloud Data ServicesBusiness IntelligenceInternet of ThingsSaaSSoftware

  • 8+ years of experience in customer advocacy, customer marketing, and/or marketing program management in a B2B SaaS environment
  • Proven ability to build and scale customer advocacy programs, driving measurable business impact and fueling GTM initiatives
  • Exceptional storytelling skills — you are a business-savvy storyteller who can craft compelling, human-centered narratives with strong data-driven insights and no fluff
  • Highly organized and execution-focused, with outstanding project management skills and the ability to manage multiple initiatives with high quality and on deadline
  • Deep curiosity and customer obsession—you naturally seek to understand customer behaviors, motivations, blockers, and goals and incorporate these insights into daily execution
  • Strong cross-functional collaborator, able to influence and partner effectively with Sales, Customer Success, Marketing, and Product teams
  • Excellent verbal and written communication skills, with a knack for developing authentic customer relationships and driving engagement
  • Results-driven with strong analytical skills, capable of measuring the effectiveness of advocacy programs and optimizing for greater impact
  • Passionate about serving and amplifying customer voices, with a customer-first mindset at the core of everything you do
  • Bachelor’s degree from a 4-year institution or equivalent experience required
  • Lead the Strategic Partnership Program (SPP): Develop and execute tailored co-marketing plans with Samsara’s most strategic customers to create compelling advocacy assets.
  • Scale the Customer Speaker Program: Build and maintain a repository of engaged customer advocates who are strong speakers.
  • Fuel go-to-market initiatives with customer advocacy: Align advocacy efforts with GTM priorities by integrating top customer stories into high-impact campaigns, product launches, and events.
  • Deepen customer relationships to drive retention and expansion: Engage top advocates through exclusive sponsorships, events, and storytelling opportunities that showcase their successes while strengthening their connection to Samsara.
  • Support Samsara’s flagship customer conference and key events: Drive customer storytelling, speaker recruitment, and engagement for Samsara’s annual user conference and other marquee events.
  • Optimize and scale internal processes: Mature internal workflows, tools, and automation to streamline speaker sourcing, tracking, and fulfillment.
  • Measure and optimize program impact: Track key advocacy metrics, analyze engagement data, and use insights to refine program strategies.

Project ManagementSalesforceStrategic ManagementExcellent communication skillsCross-functional collaborationMarketingCustomer SuccessSaaS

Posted about 3 hours ago
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🔥 Project Manager
Posted about 4 hours ago

📍 United States

🧭 Full-Time

💸 86500.0 - 129500.0 USD per year

🔍 Software Development

🏢 Company: Classy👥 251-500💰 Series D over 3 years agoCrowdfundingNon ProfitEventsSoftware

  • 5-7 years of Project Management experience
  • Experience managing large-scale projects
  • Proven, hands-on experience successfully implementing SaaS and/or enterprise software applications
  • Demonstrated ability to prioritize and manage workflow to meet deadlines
  • Strong people skills to lead collaboration across functions and organizations
  • Experience identifying and implementing process improvements
  • Superior analytical, problem-solving and critical thinking abilities
  • Excellent organization and planning skills
  • Serve as an Senior Project Manager for the post-sales customer journey for complex, Enterprise Customers
  • Support evaluation of opportunities, review requirements, develop Statement of Works, support solution design, create schedule and cost estimates
  • Gather information from customers to evaluate their needs and create bespoke implementation solutions
  • Responsible for completion of deliverables, execution of the implementation and overall project success.
  • Develop unique project artifacts as required for complex customer projects
  • Creatively solution to solve unique customer problems to meet use case requirements
  • Identify, monitor and communicate project risks and scope changes that may arise during the implementation.
  • Ensure the services delivered conform to what has been contractually agreed between client and Classy.
  • Build strong relationships with all internal and external project stakeholders.
  • Manage resource planning and utilization.
  • Own and drive process improvements, internal projects, implementation success, and software documentation.
  • Mentor junior members of the team and own training responsibility for new team members and upleveling junior staff

Project ManagementAgileSalesforceSCRUMProject CoordinationCross-functional Team LeadershipResource PlanningAccount ManagementClient relationship managementRisk ManagementStakeholder managementProcess improvementCustomer SuccessSaaS

Posted about 4 hours ago
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🔥 Customer Success Manager
Posted about 4 hours ago

📍 United States

💸 109500.0 - 128000.0 USD per year

🔍 SaaS

  • 2 - 3+ years relevant work experience in customer success, account management, digital consultancy or project management, preferably in a SaaS business
  • Located in United States
  • Experience working with a portfolio of accounts, supporting a highly technical product
  • Demonstrated ability to establish relationships, credibility, present, and to communicate effectively at all levels of an organization
  • Ability to set priorities, drive decisions and get closure on recommendations and issues
  • Ability to influence others towards continuous improvement, both internally and externally
  • Experience successfully managing customer engagements to completion and customer satisfaction
  • Excellent presentation, written and verbal communication skills
  • Proven time management skills with the ability to prioritize tasks
  • Drive the on-boarding, adoption, retention and overall success of our customers
  • Lead the enablement of our users by conducting product trainings
  • Work in partnership with Solutions Architects to guide customers through the project management and technical requirements of their Algolia implementation
  • Provide regular, proactive recommendations to optimize the use of our platform
  • Maximize the adoption of our product features in order to maximize the value driven by our product
  • Document and clearly articulate the Return on Investment driven by our solution
  • Identify accounts that are likely to churn and work proactively to eliminate that risk
  • Identify opportunities to expand our partnership with customers
  • Analyze accounts that have been lost, identify reasons for churning and build a strategy to win customers back
  • Ensure all account issues are quickly resolved, utilizing resources from cross-functional teams internally
  • Function as the voice of the customer and provide internal feedback on how Algolia can better serve them
  • Track key account metrics and forecast retention

Project ManagementData AnalysisProduct ManagementCross-functional Team LeadershipCommunication SkillsProblem SolvingCustomer serviceAgile methodologiesRESTful APIsPresentation skillsAccount ManagementTrainingRelationship managementSales experienceTechnical supportCRMCustomer SuccessSaaS

Posted about 4 hours ago
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📍 United States

🧭 Full-Time

💸 114100.0 - 211900.0 USD per year

🔍 Pharmaceuticals, Biotech

  • 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
  • Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
  • Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.
  • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
  • Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aim to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
  • Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
  • Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
  • Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
  • Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
  • Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
  • Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
  • Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Business IntelligenceBusiness OperationsCommunication SkillsAnalytical SkillsCollaborationCustomer serviceComplianceProblem-solving skillsAccount ManagementTeamworkNegotiation skillsTrainingCross-functional collaborationRelationship managementSales experienceMarket ResearchCustomer Success

Posted about 4 hours ago
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📍 United States of America

💸 166400.0 - 274800.0 USD per year

🔍 Pharmaceutical

  • Graduate degree in science or healthcare required; doctoral degree preferred (MD, PhD, DNP, PharmD, etc)
  • 0-7 years of experience in a Field Medical position or related field
  • Strong clinical knowledge including pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applied to the pharmaceutical industry is required.
  • Candidates will perform their duties in accordance with applicable law, regulations, and Novartis policies.
  • Leverage scientific expertise and market knowledge to establish and build professional relationships and engage with HCPs
  • Engage with customers - customer engagements may include but are not limited to: emerging data discussions, clinical trial activities, uncovering barriers in patient journey, understanding market dynamics within their territory, exploration of areas of unmet medical need, pipeline discussions, educating on disease state and product, capturing adverse events, and capturing medical insights through all stages of product lifecycle.
  • Demonstrate strategic territory vision and ensure appropriate territory identification, mapping, and planning of Medical Engagements (MEs) and Key Accounts as aligned to medical strategy and in collaboration with internal Novartis colleagues.
  • Provide clinical trial support for company sponsored trials facilitating relevant medical activities and working cross-functionally with Medical Affairs and Clinical Operations colleagues.
  • Regularly and effectively collaborates with internal colleagues (e.g., HEOR, access, marketing, commercial, sales) within the assigned therapeutic area and territory to advance clinical practice while maintaining customer centricity and a One Novartis approach in accordance with Novartis compliance standards.
  • Maintain in-depth knowledge of assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and internal colleagues (in accordance with Working Practice Documents).
  • Maintain in-depth knowledge of internal policies and external regulations (e.g., field medical Working Practice Document (WPD), travel policy, expense policy, state and local laws, institutional policies) and how they affect day-to-day responsibilities.
  • Execute all administrative responsibilities and training (e.g., Veeva CRM, voicemail, e-mail, expense reports, compliance modules, etc.) in a timely manner, including profiling of core customers and ensuring up-to-date information in the CRM.
  • Champion emerging responsibilities as strategic priorities and territory needs evolve
  • Proactively drive personal and professional development.

Project ManagementData AnalysisProduct DevelopmentCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCustomer serviceMicrosoft OfficeNegotiationPresentation skillsWritten communicationComplianceInterpersonal skillsNetworkingRelationship buildingProblem-solving skillsMS OfficeAccount ManagementTeamworkResearchTrainingActive listeningMarket ResearchStrategic thinkingCRMCustomer SuccessPowerPoint

Posted about 5 hours ago
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🔥 Senior Account Executive
Posted about 6 hours ago

📍 United States, Canada

🧭 Full-Time

💸 175000.0 - 216000.0 USD per year

🔍 Software Development

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud ComputingSaaSSupply Chain ManagementEnterprise SoftwareFinTechSoftwareProcurement

  • Minimum of 3 years of B2B SaaS sales experience - bonus points for previous experience in a tech start-up selling into finance and exposure to accounting
  • Preferably experience in procurement and accounts payable software
  • Able to close mid-market deals with minimal executive sponsorship
  • Strong track record of success crushing sales quotas and comfortable closing deals ranging from $30K-$75K+
  • A competitive attitude with an aptitude and experience developing your own business opportunities and seeing them through to the final sale
  • Guide the office of the CFO and other executive decision makers at mission driven companies on their spend management and procurement journeys.
  • Leverage our comprehensive Procure-to-Pay platform to help your customers create visibility and control to reduce their spend while optimizing procurement, contract management, and accounts payable processes to achieve breakthrough financial results.
  • Build strong customer relationships and develop strategic territory or vertical plans.
  • Orchestrate every step of the sales cycle, from opportunity identification to closing deals, and will be rewarded for exceeding targets with a top-tier compensation package.

SalesforceRESTful APIsAccount ManagementNegotiation skillsClient relationship managementBudgetingSales experienceLead GenerationCRMFinancial analysisCustomer SuccessSaaS

Posted about 6 hours ago
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🔥 Customer Success Manager
Posted about 6 hours ago

📍 Canada

🧭 Full-Time

💸 73000.0 - 90000.0 CAD per year

🔍 SaaS

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud ComputingSaaSSupply Chain ManagementEnterprise SoftwareFinTechSoftwareProcurement

  • 3+ years of Customer Success experience in SaaS
  • Experience within B2B SaaS
  • Experience within Fintech
  • Strong problem-solving skills and a self-starter attitude
  • Customer-centric mindset; challenges the status quo and finds a better way
  • Understands our customer personas and the goals and challenges of our target market
  • Excellent written and verbal communication skills both internally and externally
  • Keeps up to date on trends and news from the industry, our competitors, and our target market
  • Shares Procurify values of Compassion, Courage, Creativity and Curiosity
  • Comfortable working independently as well as part of a team in a fast-paced environment
  • Manage a book of business valued at approximately $1-2M; overseeing the entire customer journey from post-onboarding to product adoption, expansion, advocacy, and renewal
  • Build and nurture long-term relationships with customers, ensuring they achieve their business objectives
  • Drive product adoption by providing guidance and resources to ensure customers fully utilize and benefit from Procurify
  • Proactively manage and monitor customer health, identifying and addressing escalations and churn risks, regardless of renewal timing
  • Identify upsell and expansion opportunities for the Account Management team to maximize customer value and business growth
  • Communicate customer needs cross-functionally while balancing them with business objectives and managing customer expectations

Communication SkillsCustomer serviceRelationship buildingProblem-solving skillsAccount ManagementActive listeningClient relationship managementCross-functional collaborationCRMCustomer SuccessSaaS

Posted about 6 hours ago
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🔥 Account Executive
Posted about 6 hours ago

📍 United States, Canada

🧭 Full-Time

💸 144000.0 - 176000.0 USD per year

🔍 SaaS

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud ComputingSaaSSupply Chain ManagementEnterprise SoftwareFinTechSoftwareProcurement

  • Minimum of 3 years of B2B SaaS sales experience - bonus points for previous experience in a tech start-up selling into finance and exposure to accounting
  • Preferably experience in procurement and accounts payable software
  • Able to close mid-market deals with minimal executive sponsorship
  • A competitive attitude with an aptitude and experience developing your own business opportunities and seeing them through to the final sale
  • Strong track record of success crushing sales quotas and comfortable closing deals ranging from $30K-$75K+
  • Great energy that people gravitate toward and can sell the vision of digital transformation in the procure-to-pay process to create a customer-centric experience for our clients’ end-customers. This is both an emotional sale for an innovative solution with your Technical Users and Buyers and a rational one that delivers excellent ROI for your Economic Buyers
  • A challenger - able to lead with commercial insight, teaching your customers, tailoring your conversations, and taking control of the sales process while remaining consistent in your deal management approach delivering scalable / repeatable results
  • A natural learner - curious, confident and enthusiastic. You love to ask questions and deeply understand your customer’s problems
  • Well-organized and can manage many moving pieces at once, coordinating internal teams to bring the best that Procurify can offer your clients
  • Process-oriented- an expert at maintaining excellent pipeline hygiene and accurate forecasting
  • A bias toward action, loves to dive in and get stuff done, over-delivering on expectations and creating plans to close gaps in the forecast as they arise
  • Guide the office of the CFO and other executive decision makers at mission driven companies on their spend management and procurement journeys.
  • Leverage our comprehensive Procure-to-Pay platform to help your customers create visibility and control to reduce their spend while optimizing procurement, contract management, and accounts payable processes to achieve breakthrough financial results.
  • Build strong customer relationships and develop strategic territory or vertical plans.
  • Orchestrate every step of the sales cycle, from opportunity identification to closing deals, and will be rewarded for exceeding targets with a top-tier compensation package.

SalesforceCommunication SkillsRESTful APIsAccount ManagementNegotiation skillsClient relationship managementSales experienceLead GenerationCRMCustomer Success

Posted about 6 hours ago
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