Classy

👥 251-500💰 Series D over 3 years agoCrowdfunding Non Profit Events Software💼 Private Company

Classy is a social enterprise that provides online fundraising tools for nonprofits and hosts awards to recognize social innovation. They have powered millions of donations globally and raised over $2 billion for social good.

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Jobs at this company:

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🔥 Outbound Development Representative

Posted 11 days ago

🧭 Full-Time

💸 67000.0 - 100000.0 USD per year

🔍 Nonprofit fundraising technology

🔧 Requirements

1+ years of inside tech sales or relevant experience.
Proven outbound prospecting experience.
Excellent listening, verbal, and written skills.
Confident speaking to prospects and handling objections.
Skilled at navigating organizations to identify decision-makers.
Growth mindset with a commitment to improving skills.
High level of emotional intelligence.
Positive attitude, team player, and driven to win.
Technically savvy and able to learn new tools.

💡 Responsibilities

Leverage multiple channels to execute outreach to decision-makers.
Facilitate qualifying calls and discovery sessions.
Execute creative engagement strategies provided by marketing.
Qualify, build, and manage a sales pipeline in Salesforce.
Track all activities accurately in Salesforce.
Embrace emerging AI tools for outreach.
Support multiple Account Executives with various initiatives.
Exceed monthly quotas through hard work and feedback.

Posted 11 days ago

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🔥 Product Support Generalist I

Posted 23 days ago

📍 US

🧭 Full-Time

💸 47000.0 - 70000.0 USD per year

🔍 Nonprofit fundraising

🔧 Requirements

Exceptional oral and written communication skills.
World-class organizational skills with the ability to balance customer questions and complex assignments.
Strong emotional intelligence to empathize with customers' unique challenges.
Extremely process-oriented and resourceful when answers or processes do not exist.
Ability to work collaboratively in a highly-matrixed environment.
Mission-driven mindset focused on serving customers who are making a positive impact.
Proactively uncover opportunities by identifying trends and presenting recommendations.

💡 Responsibilities

Use strong customer empathy to inspire nonprofits and build long-lasting relationships.
Answer questions from a wide-range of nonprofits and internal teams about Classy products and services.
Solve complex customer problems fast by collaborating across Classy teams.
Become an expert on a state-of-the-art SaaS solution for nonprofit fundraising.
Work as part of a team to deliver shared goals while also thriving autonomously.
Improve processes, systems, and customer interactions through aggressive innovation.
Serve as the voice of customers by passing along critical insights to the product team.

Customer serviceTechnical supportCRMSaaS

Posted 23 days ago

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🔥 Manager, Enterprise Care

Posted 23 days ago

📍 US

🧭 Full-Time

💸 96000.0 - 144000.0 USD per year

🔍 Fundraising and Nonprofit Technology

🔧 Requirements

3+ years experience managing a customer-facing team that serves Enterprise customers.
Exceptional oral and written communication skills.
Strong change management skills in a dynamic environment.
High emotional intelligence to empathize with team challenges.
Extremely process-oriented and resourceful.
Willingness to take risks and learn from failures.
Mission-driven mindset focusing on customer success.
Lead by example with a positive attitude.

💡 Responsibilities

Lead the Technical Account Management and Enterprise Support teams to deliver excellent enterprise care.
Prioritize proactive care and customer success.
Oversee customer support channels ensuring timely resolution of inquiries.
Manage team tasks and optimize performance using Care KPIs.
Drive employee growth and career development.
Collaborate with other management roles for coaching and process improvement.
Act as a product expert and escalation point for customers and internal team.

LeadershipCross-functional collaborationProcess improvementTechnical supportChange ManagementCustomer Success

Posted 23 days ago

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Posted 4 months ago

📍 US

🧭 Full-Time

💸 71000 - 96000 USD per year

🔍 Nonprofit fundraising technology

🔧 Requirements

1+ years of inside sales or relevant experience.
Experience in outbound prospecting.
Excellent listening, verbal, and written communication skills.
Ability to navigate organizations to reach decision-makers.
Growth mindset and willingness to adapt.
High level of emotional intelligence.
Positive attitude and drive to succeed.
Technically savvy.

💡 Responsibilities

Use multiple channels to engage nonprofit organizations within your territory.
Conduct strategic outreach to key decision-makers.
Understand fundraising pain points and build engagement plans.
Facilitate qualifying calls and conduct discovery with decision-makers.
Manage an accurate sales pipeline in Salesforce using MEDDIC.
Document and track all activities in Salesforce.
Surpass monthly quotas through proactive efforts.
Develop soft skills and business acumen by collaborating with Account Executives.

Written communicationVerbal communication

Posted 4 months ago

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🔥 Don't see what you're looking for? Click here to learn more about future Account Executive opportunities.

Posted 6 months ago

📍 US

🧭 Full-Time

💸 132000 - 179000 USD per year

🔍 Nonprofit fundraising

🔧 Requirements

3+ years of progressive B2B experience on an inside sales team.
2+ years experience selling in a SaaS environment.
Experience with outbound pipeline generation.
Experience managing a defined territory or book of accounts.
Demonstrated ability to exceed sales quotas.
Expertise in pipeline management and sales processes.
Excellent listening, verbal, written, negotiation, and presentation skills.
A passion for startup culture.

💡 Responsibilities

Qualify, build, and be responsible for an accurate sales pipeline using MEDDICC methodology.
Source the majority of the sales pipeline independently.
Own the entire sales process for medium and large new logo customers.
Deliver web-based presentations with product knowledge.
Sell to VP & C-Suite executives, navigating multiple decision makers.
Exceed quarterly and annual sales quotas.
Expertise in Classy tools and the nonprofit sector for consultative sales conversations.
Participate in mentorship and sales advocacy programs.
Host regional events for new pipeline generation.
Represent Classy at industry events and assist with team meetings.

LeadershipBusiness DevelopmentData AnalysisProduct ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationC (Programming language)Presentation skillsNegotiation skills

Posted 6 months ago

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