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Client relationship management

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🔥 Head of CRO (Remote Canada)

Posted 26 minutes ago

📍 Canada

🧭 Full-Time

🔍 SaaS marketing

🏢 Company: Directive Consulting

🔧 Requirements

5+ years of experience in Conversion Rate Optimization with a proven track record in B2B SaaS environments.
Demonstrated experience managing or transforming a team towards CRO, including creating best practices and training others.
Strong understanding of optimization tools (e.g., Google Optimize, Optimizely, Hotjar) and experience leading data-driven tests for client growth.
Proven experience working cross-functionally with marketing and sales teams to grow product revenue and client base.

💡 Responsibilities

Lead the overhaul of the existing team to shift focus from design to CRO, creating a results-oriented, data-driven team.
Develop and implement CRO methodologies that align with Directive's Customer Generation strategy, focusing on driving customer acquisition and retention.
Collaborate with sales on pitches for new business and upsell opportunities, positioning CRO as a critical growth lever for clients.
Own team development, including upskilling designers to better understand CRO principles, optimizing existing strategies, and growing the team's overall skill set.
Ensure financial success by maintaining healthy department margins and achieving revenue targets.
Drive thought leadership in CRO, contributing to internal knowledge sharing and external marketing initiatives.
Work with clients to identify conversion opportunities, develop hypotheses, and lead A/B testing initiatives to validate improvements.
Report on CRO performance, providing insights and actionable recommendations for continued growth.

Leadership Project Management Data Analysis People Management Cross-functional Team Leadership Communication Skills Analytical Skills RESTful APIs Client relationship management Sales experience Strategic thinking Digital Marketing SaaS A/B testing

Posted 26 minutes ago

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🔥 Head of Conversion Rate Optimization (Remote US)

Posted 26 minutes ago

📍 United States

🧭 Full-Time

🔍 SaaS marketing

🏢 Company: Directive Consulting

🔧 Requirements

5+ years of experience in Conversion Rate Optimization with a proven track record in B2B SaaS environments.
Demonstrated experience managing or transforming a team towards CRO, including creating best practices and training others.
Strong understanding of optimization tools (e.g., Google Optimize, Optimizely, Hotjar) and experience leading data-driven tests for client growth.
Proven experience working cross-functionally with marketing and sales teams to grow product revenue and client base.

💡 Responsibilities

Lead the overhaul of the existing team to shift focus from design to CRO, creating a results-oriented, data-driven team.
Develop and implement CRO methodologies that align with Directive's Customer Generation strategy, focusing on driving customer acquisition and retention.
Collaborate with sales on pitches for new business and upsell opportunities, positioning CRO as a critical growth lever for clients.
Own team development, including upskilling designers to better understand CRO principles, optimizing existing strategies, and growing the team's overall skill set.
Ensure financial success by maintaining healthy department margins and achieving revenue targets.
Drive thought leadership in CRO, contributing to internal knowledge sharing and external marketing initiatives.
Work with clients to identify conversion opportunities, develop hypotheses, and lead A/B testing initiatives to validate improvements.
Report on CRO performance, providing insights and actionable recommendations for continued growth.

Leadership Data Analysis Google Analytics Cross-functional Team Leadership Strategy Financial Management Client relationship management Sales experience Data visualization Team management SaaS A/B testing

Posted 26 minutes ago

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🔥 Head of Conversion Rate Optimization (Remote Canada)

Posted 26 minutes ago

📍 Canada

🧭 Full-Time

🔍 SaaS marketing

🏢 Company: Directive Consulting

🔧 Requirements

5+ years of experience in Conversion Rate Optimization with a proven track record in B2B SaaS environments.
Demonstrated experience managing or transforming a team towards CRO, including creating best practices and training others.
Strong understanding of optimization tools (e.g., Google Optimize, Optimizely, Hotjar) and experience leading data-driven tests for client growth.
Proven experience working cross-functionally with marketing and sales teams to grow product revenue and client base.
Excellent leadership, communication, and interpersonal skills, with the ability to influence both internal stakeholders and external clients.
Ability to thrive in a fast-paced, performance-driven environment, with an entrepreneurial spirit that’s eager to innovate and improve.

💡 Responsibilities

Lead the overhaul of the existing team to shift focus from design to CRO, creating a results-oriented, data-driven team.
Develop and implement CRO methodologies that align with Directive's Customer Generation strategy, focusing on driving customer acquisition and retention.
Collaborate with sales on pitches for new business and upsell opportunities, positioning CRO as a critical growth lever for clients.
Own team development, including upskilling designers to better understand CRO principles, optimizing existing strategies, and growing the team's overall skill set.
Ensure financial success by maintaining healthy department margins and achieving revenue targets.
Drive thought leadership in CRO, contributing to internal knowledge sharing and external marketing initiatives.
Work with clients to identify conversion opportunities, develop hypotheses, and lead A/B testing initiatives to validate improvements.
Report on CRO performance, providing insights and actionable recommendations for continued growth.

Leadership Data Analysis Google Analytics Cross-functional Team Leadership Communication Skills Analytical Skills Client relationship management Sales experience Team management A/B testing

Posted 26 minutes ago

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🔥 Freelance Recruiter - Work Remote Worldwide

Posted 38 minutes ago

📍 Worldwide

🏢 Company: Mercier Consultancy

🔧 Requirements

Proven experience in recruitment or sourcing is preferred
Strong communication and interpersonal skills
Ability to work independently while managing multiple clients and roles
Excellent organizational skills and attention to detail
Familiarity with recruitment platforms and applicant tracking systems (ATS)
Proficient in utilizing various online sourcing methods
A proactive approach and adaptability to changing hiring dynamics

💡 Responsibilities

Oversee the entire recruitment cycle for various roles in diverse sectors
Develop and execute effective sourcing strategies to attract top talent
Conduct comprehensive interviews and assessments to determine candidate fit
Build and maintain strong relationships with clients to understand their hiring needs
Provide guidance on recruitment best practices and industry trends
Ensure timely communication and updates to candidates throughout the hiring process
Maintain accurate records and documentation of recruitment activities for reporting purposes

HR Management Recruitment Client relationship management Sales experience

Posted 38 minutes ago

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🔥 Retention Marketing Manager

Posted about 1 hour ago

📍 Spain, Mexico, Portugal, Brazil

🧭 Full-Time

🔍 E-commerce, Digital Marketing

🏢 Company: Darkroom👥 11-50 Digital Marketing Advertising Consulting Web Development Brand Marketing Marketing Web Design

🔧 Requirements

5+ years of work experience in digital marketing.
Experience working in Klaviyo (or similar ESPs) including list segmentation, lifecycle drip automation, and triggered events.
Knowledge of Shopify and its tech stack options such as Privy, JustUno, Yotpo, Octane AI, etc.
Developed SMS strategies and have experience working with SMS platforms such as Attentive, PostScript, SMSBump, or Klaviyo.
Experience working in a fast-paced environment.
Excellent verbal and written communication and presentation skills.

💡 Responsibilities

Develop strategic campaign calendars and prioritize projects and initiatives designed to scale your clients’ email and SMS programs.
Provide support and guidance to help Retention Associates analyze data, develop winning retention strategies, and create reports for client's happiness.
Project manage and delegate client tasks to your team, consisting of both retention specialists and designers. Review all client briefs and designs for approval before they are sent to the client.
Assign segmentation and QA email and SMS campaigns ensuring flawless delivery to customer audiences.
Coordinate cross-departmentally with the Performance Marketing and Strategy teams to develop cohesive and creative campaigns that drive client growth.
Report on strategic KPIs for clients, creating insights and actionable recommendations to grow client retention engagement and revenue.
Execute automation/flow logic set-up, pop-up builds, and app integrations.

Project Management Data Analysis Shopify Google Analytics Cross-functional Team Leadership Analytical Skills Written communication Excellent communication skills Verbal communication Reporting Client relationship management Data visualization Marketing Digital Marketing CRM Data analytics Customer Success A/B testing

Posted about 1 hour ago

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🔥 Process Improvement Analyst (Junior)

Posted about 1 hour ago

📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: J-Mack Technologies

🔧 Requirements

Bachelor’s degree with 6 Months – 3 Years of Business Analyst Experience.
Ability to undergo a US Government Public Trust Background Investigation.
Strong Communication Skills with ability to provide samples of writing.

💡 Responsibilities

Guide and assist clients through a wide range of management, organizational and business improvement and modernization initiatives by applying continuous process improvement strategies, methodologies and principles.
Develop business methods for problem solving, process change and solutions implementation ensuring enterprise-wide integration.
Identify best practices, evaluate performance metrics, and conduct research to collect, verify, and analyze data, transforming insights into strategic and operational guidance.
Provide group facilitation, interviewing, training and other forms of knowledge transfer.
Area of focus include but are not limited to identifying and eliminating duplication, outsourcing opportunities, streamlining, centralizing, business transformation, business process redesign and modeling, quality improvement and lean six sigma.

Project Management Business Analysis Business Intelligence Data Analysis Communication Skills Analytical Skills Microsoft Excel Agile methodologies Organizational skills Presentation skills Written communication Interpersonal skills Excellent communication skills Problem-solving skills Teamwork Research Training Active listening Client relationship management Data visualization Stakeholder management Process improvement Data modeling Change Management

Posted about 1 hour ago

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🔥 Channel Partner Specialist - German Speaking

Posted about 2 hours ago

📍 Ireland, the UK, France or Germany

🏢 Company: HubSpot👥 1001-5000💰 $35,000,000 Series E over 12 years ago🫂 Last layoff about 1 year agoSaaS Analytics Marketing Copywriting Social Media

🔧 Requirements

Have the desire and commitment to do what it takes to be successful in sales
Have a positive outlook and a strong ability to take responsibility for their successes and failures
Have exceptional consultative selling skills and closing skills
Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them

💡 Responsibilities

Create a large pipeline of leads and opportunities through a combination of outbound and inbound strategies to identify, recruit, and develop prospective high value partners through a defined reseller acquisition process
Dissect a partner's business goals and help them develop a better plan for achieving them
Become an expert at presenting how the inbound methodology and HubSpot's software can help a partner improve the fundamentals of their business
Close new business at or above quota level by identifying partners who are willing to invest both time and money in leveraging our software and training
Work with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

Project Management Business Development Salesforce Communication Skills RESTful APIs Client relationship management Sales experience Lead Generation CRM

Posted about 2 hours ago

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🔥 Senior Sales Manager (Huntsville)

Posted about 2 hours ago

📍 United States

🔍 Hospitality

Communication Skills Negotiation Account Management Reporting Client relationship management Sales experience Market Research Lead Generation CRM

Posted about 2 hours ago

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🔥 <INTERNAL CANDIDATES ONLY> Customer Success Manager

Posted about 2 hours ago

📍 US

💸 55000.0 - 65000.0 USD per year

🔍 Software Development

🏢 Company: StarRez👥 251-500💰 Private about 3 years agoConsulting SaaS Property Management Software

🔧 Requirements

Bachelor's degree preferred or 6+ years equivalent relevant professional experience
Experience working in a customer facing technical support role
3+ years of experience utilizing StarRez, THD, or Mercury software, preferably as a Power User OR are a current StarRez employee
3+ years of experience working in University or College Housing, Residence Life, OR Student accommodation/reservations systems OR relevant database management experience

💡 Responsibilities

Develop strong relationships with assigned customers through regular, meaningful engagement to ensure satisfaction and long-term success.
Work with customers to establish goals, track key performance indicators, and provide guidance on maximizing their use of StarRez solutions.
Analyze customer usage metrics, gather feedback, and run NPS surveys to proactively identify areas for improvement and growth.
Anticipate customer needs, offer strategic recommendations, and identify logical expansion opportunities to enhance their investment.
Serve as the primary point of contact for escalations, taking ownership of issues and ensuring timely resolution through proper escalation channels.
Act as a subject matter expert, offering best practices and business process guidance to help customers optimize their housing management operations.
Track outstanding implementation items and collaborate with internal teams to ensure timely delivery and customer satisfaction.
Help customers design and strategize the integration of StarRez with other systems to improve efficiency and operations.
Develop project plans, procedures, and internal documentation strategies to support customers' ongoing success with the platform.
Work cross-functionally with internal departments to provide escalation support, track project timelines, and ensure a seamless customer experience.

Project Management SQL Data Analysis Jira Communication Skills Analytical Skills Problem Solving Customer service Mentoring Organizational skills Relationship building MS Office Account Management Empathy Training Active listening Client relationship management Cross-functional collaboration Data entry Strategic thinking Technical support Customer support Customer Success SaaS