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🔥 Technical Support Representative - Remote
Posted 19 minutes ago

📍 Mexico

🔍 ECommerce

  • Experience in a customer-facing, service-oriented role is required; experience in a phone, email, or chat-based technical support or customer service contact center preferred
  • Exceptional ability to utilize self-service resources (internal guides, Google-fu, external service portals, etc) to find solutions is required
  • Strong aptitude toward various web, eCommerce, and hosting technologies and how they work together
  • Exceptional critical thinking and soft skills with a passion for getting every customer on the path to success using thoughtful solutions that best fit each situation
  • Team player interested in growing and competing alongside some of the best technical support agents in the business; willingness to help and seek help from peers
  • Exceptional written and verbal communication skills; an ability to communicate effectively with and deescalate frustrated or upset customers without taking it personally
  • Ability to read or edit within at least one web language (HTML, CSS, Javascript, jQuery, etc), as well as a basic understanding of data structures, is preferred
  • Must be flexible to shift work and occasional overtime including Sundays in a 24x7x365 environment
  • Provide outstanding phone, email, and chat-based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day)
  • Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities
  • Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand
  • Communicate with the management team and developers to improve product functionality and resolve issues
  • Decrease incoming volume by striving toward first contact resolution and proactively onboarding and advising customers on eCommerce best practices
  • Assist customers with common billing, invoice, and account issues
  • Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently
  • Display high levels of professionalism in recurring interactions with departments inside and outside of the CSS organization.

HTMLCSSJavascriptCustomer serviceRESTful APIsWritten communicationExcellent communication skillsProblem-solving skillsFluency in EnglishVerbal communicationTroubleshootingActive listeningSales experienceTechnical supportCRMCustomer supportEnglish communicationSaaS

Posted 19 minutes ago
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🔥 Lead Product Designer
Posted about 3 hours ago

📍 India

🔍 Software Development

  • Preferably 6/7+ years of relevant work experience in Interaction Design, UI/UX design or Product design.
  • A strong portfolio demonstrating past work experience and relevant, user-centered design solutions.
  • Experienced in working on SaaS products.
  • Have had a successful track record having led mid to large scale design efforts.
  • Experience working with international teams.
  • Working closely with other designers, product & engineering partners in researching how our products are being used, identifying opportunities, defining design approaches, and creating rational, well articulated, elegant solutions to these complex problems.
  • Set and contribute to design standardization, documentation, processes alongside your team members to further our design practice.
  • Execute product strategy and vision together with product managers by building storyboards, user flows, wireframes, low-fi, high-fi mockups, and prototypes to communicate design ideas at the appropriate level of details.
  • Have a significant impact across the products you contribute to.
  • Follow and define consistency practices on products you contribute to.
  • Drive and participate in activities that are aimed at developing the culture at BrowserStack — Hiring and expanding the community presence of Design@BrowserStack.
  • Work with other members of the Design team to help them deliver great work and develop their own skills. This could be as a mentor, a coach, or a collaborator.

LeadershipFigmaFrontend DevelopmentHTMLCSSJavascriptUI DesignUser Experience DesignCross-functional Team LeadershipProduct designCommunication SkillsCollaborationAgile methodologiesRESTful APIsMentoringPrototypingSaaS

Posted about 3 hours ago
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🔥 Principal Software Engineer, Workspaces
Posted about 5 hours ago

📍 Germany

🧭 Full-Time

🔍 Software Development

  • Deep expertise in frontend development: Proven experience building and optimizing sophisticated web applications using modern frameworks like React, Angular, or Vue.js, as well as knowledge of JavaScript/TypeScript, CSS, and HTML.
  • Frontend architecture design: Familiarity with scalable component-based designs, state management tools, and efficient API integrations.
  • Focus on performance and accessibility: A track record of optimizing frontend systems for speed, usability, and ensuring inclusive user experiences.
  • Modern dev tools & workflows: Proficiency with CI/CD pipelines, build tools (e.g., Webpack, Vite), version control systems (Git), and test frameworks like Jest, Cypress or Playwright.
  • Experience in frontend microservices architecture and a passion for simplifying complex systems with a KISS mindset.
  • Design, implement, and enable highly performant, user-friendly frontend applications that drive exceptional customer experiences and scale effortlessly to handle billions of interactions.
  • Architect and develop new features from scratch using modern frontend technologies, while maintaining and enhancing the existing codebase.
  • Utilize data-driven approaches to simplify and optimize visual workflows across products, ensuring scalability and accessibility.
  • Play a critical role in modernizing the frontend tech stack, adopting the latest technologies and practices (e.g., component-based architecture, state management tools) to create a world-class platform.
  • Introduce and lead operational excellence initiatives, including monitoring performance, reducing MTTR, and deploying A/B tests with confidence.
  • Act as a mentor and leader, supporting engineers with technical guidance, reviewing code, and driving best practices in development and UI/UX.

CypressFrontend DevelopmentGitHTMLCSSJavascriptJestReact.jsTypeScriptVue.JsAPI testingAngularReactCI/CDMicroservices

Posted about 5 hours ago
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🔥 Staff Product Designer, Controls & Inventory (Remote)
Posted about 6 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS

🏢 Company: AuditBoard

  • 6+ years of experience designing web applications or similar products.
  • Demonstrable product design skills with a portfolio that showcases a breadth of styles and approaches (portfolio required)
  • Proficiency in Figma.
  • Excellent visual design skills with sensitivity to human-computer interaction.
  • Excellent leadership, communication and collaboration skills.
  • Have experience designing enterprise or data-intensive applications.
  • Be a self-starter.
  • Discover high-value opportunities and prioritize ruthlessly to maximize user and business impact.
  • Lead multiple strategic projects end-to-end, including managing ambiguity and complexity.
  • Support other team members to ensure success.
  • Collaborate to drive value.
  • Drive the end-to-end design lifecycle for core platform concepts and capabilities, from discovery and prioritization to delivering significant user and business value.
  • Leverage collaboration with product managers, engineers, customers, subject-matter experts and fellow designers to balance business needs, user needs, and engineering feasibility in design solutions.
  • Design for the user.
  • Influences and drives key product decisions by independently designing experiments and performing research studies, including direct user research.
  • Designs user experience that captures holistic context (brand, support, onboarding, sales etc.) and every touch point in the user’s experience.
  • Raises our design bar by creating innovative experiences that are not just visually appealing but intuitive and user-centric.
  • Measure success.
  • Takes responsibility for the quality and success of their designs, the end-product, the end-users, and the business goals.
  • Consistently measures success of work, tying it back to business-relevant outcomes.
  • Product design is ultimately measured by creating value for our customers.
  • Make an impact.
  • Responsible for shaping AuditBoard's design lifecycle, including research/discovery, ideation, design, validation, iteration, and development.
  • Influences strategy and contributes to user experience vision and user interface standards for the entire product suite, including design system strategy; helps evolve product toward unified design vision that drives significant business value.

LeadershipFigmaHTMLCSSJavascriptUI DesignUser Experience DesignProduct designCommunication SkillsCollaborationAgile methodologiesMentoringPrototyping

Posted about 6 hours ago
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🔥 Senior Full-stack Engineer (Special Projects)
Posted about 14 hours ago

📍 Worldwide

🧭 Full-Time

💸 130000.0 - 140000.0 USD per year

🔍 Software Development

🏢 Company: Circle.so

  • 8+ years experience working as a full-stack engineer on complex web applications with significant scale (100k+ rpm, 100GB+ databases).
  • Strong proficiency in Ruby on Rails, MySQL/Postgresql, ReactJS, TypeScript, CSS/SCCS, TailwindCSS.
  • Familiarity with both frontend and backend is necessary, but a high degree of proficiency in both is not a requirement.
  • A desire to work in an environment which values speed of iteration and individual autonomy, while also embracing personal accountability and the ability to collaborate effectively as part of a dynamic team.
  • Great communication skills both in writing and verbal/oral (English).
  • You should be able to lead a complex project end to end with judgment and an attention to detail when it comes to architectural, product, design, and process decisions. Your judgment should inspire a high level of trust within the team.
  • Experience working on a fully distributed remote team.
  • Comfortable in a fast-paced environment with a certain level of ambiguity, especially when learning and picking up new technologies when projects require it.
  • Work autonomously on a product built in Ruby on Rails backend and React front-end.
  • Build critical features and improvements for our web app, with a product-first mindset.
  • Work closely with Circle's leaders throughout the feature design process.
  • Work closely with our designers to create a world-class user experience.
  • Improve the quality of our codebase and identify architectural deficiencies.
  • Learn, implement, and maintain new integrations with services like OpenAI, Zendesk, Hubspot, Notion, and Slack to improve the daily operations of our customer-facing teams.
  • Foster a bias for action, prioritizing speed of iteration without compromising on the quality of code or user experience.

Backend DevelopmentPostgreSQLSoftware DevelopmentFrontend DevelopmentFull Stack DevelopmentCSSMySQLReact.jsRuby on RailsTypeScriptCommunication SkillsRESTful APIs

Posted about 14 hours ago
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🔥 Website Manager
Posted about 15 hours ago

📍 United States

🏢 Company: Ascension Publishing Group

  • Experience with Shopify is required.
  • Familiarity with the Catholic publishing industry is preferred.
  • Proficiency with HTML, CSS, and JavaScript is preferred.
  • Expertise with web metrics is preferred.
  • 5+ years managing a high-volume website is preferred.
  • Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration, Marketing, or a related field is required.
  • Exceptional interpersonal, verbal, and written communication skills.
  • Develop and execute website plans.
  • Project and relationship management.
  • Develop and achieve metrics.

Project ManagementHTMLCSSJavascriptShopifyCustomer service

Posted about 15 hours ago
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🔥 Lead Product Designer
Posted about 15 hours ago

📍 India

🔍 Software Testing

🏢 Company: external

  • Preferably 6/7+ years of relevant work experience in Interaction Design, UI/UX design or Product design.
  • Experienced in working on SaaS products.
  • Have had a successful track record having led mid to large scale design efforts.
  • Experience working with international teams.
  • Working closely with other designers, product & engineering partners in researching how our products are being used, identifying opportunities, defining design approaches, and creating rational, well articulated, elegant solutions to these complex problems.
  • Set and contribute to design standardization, documentation, processes alongside your team members to further our design practice.
  • Execute product strategy and vision together with product managers by building storyboards, user flows, wireframes, low-fi, high-fi mockups, and prototypes to communicate design ideas at the appropriate level of details.
  • Have a significant impact across the products you contribute to.
  • Follow and define consistency practices on products you contribute to.
  • Drive and participate in activities that are aimed at developing the culture at BrowserStack — Hiring and expanding the community presence of Design@BrowserStack.
  • Work with other members of the Design team to help them deliver great work and develop their own skills. This could be as a mentor, a coach, or a collaborator.

FigmaHTMLCSSJavascriptUI DesignUser Experience DesignCross-functional Team LeadershipProduct designREST APICommunication SkillsSketchAgile methodologiesMentoringPrototypingSaaS

Posted about 15 hours ago
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🔥 Senior Salesforce Developer (Experience Cloud Specialist)
Posted about 16 hours ago

📍 LATAM

🧭 Full-Time

🔍 Salesforce Development

🏢 Company: Tekton Labs👥 51-100ConsultingInformation TechnologySoftware

  • 5+ years of experience as a Salesforce Developer, with deep expertise in Experience Cloud.
  • Proficient in Lightning Web Components (LWC) and Lightning Design System (SLDS).
  • Strong understanding of responsive design, HTML, CSS, JavaScript, and React.
  • Hands-on with Salesforce CLI, SOQL, SOSL, Experience Builder, and app development tools.
  • Knowledge of OAuth, web services, and integrations with headless CMS.
  • Familiarity with GitHub/Bitbucket, version control, and tools like Gearset.
  • Experience with Agile/Scrum, Jira, Bitbucket.
  • Partner with Salesforce Architects, Product Managers, and UX teams to translate business needs into scalable, user-centered solutions.
  • Develop and maintain Experience Cloud solutions, integrating with headless CMS and external systems.
  • Ensure accessibility (WCAG 2.2 AA) compliance and performance optimization.
  • Follow coding standards, conduct code reviews, and produce robust technical documentation.

AgileHTMLCSSJavascriptOAuthSalesforceJiraReact

Posted about 16 hours ago
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🔥 Lead Designer
Posted about 17 hours ago

📍 U.S

🧭 Full-Time

💸 125800.0 - 148000.0 USD per year

🔍 Software Development

  • Demonstrated knowledge of human-centered design principles and processes, from discovery and ideation to design and iteration.
  • Professional experience in civic tech, affordable housing, and/or social impact work.
  • Expert knowledge of Figma and additional design software (eg, Dovetail, Miro, and Google Workspace)
  • Demonstrated ability to articulate and justify design strategy as it relates to solving human problems.
  • Mentor more junior designers and collaborate with peers on UX/UI design best practices to complement each other's skill sets and fill any identified skill gaps.
  • Strong collaboration abilities, along with a flexible and friendly approach to working with teams.
  • The ability to give and receive constructive feedback well to improve and develop.
  • Knowledge of equitable design processes and mindsets, how to make sure our products are truly equitable
  • Experience designing solutions for underserved populations, such as those navigating social safety networks
  • Experience working with and navigating a set of complex government stakeholders
  • Knowledge of web accessibility best practices and standards for government websites
  • Experience with or knowledge of public sector design systems (such as US Web Design System, Gov.UK)
  • Knowledge of building content strategy and best practices for government websites (such as plain language, reading levels, multilingual content, and content governance)
  • Experience building a government content management system
  • Work with the product team and design leadership to define the design strategy
  • Lead the creation of engaging and impactful UX and UI design solutions
  • Collaborate closely with engineering and product partners to improve design and developer handoff and QA processes
  • Help onboard and mentor staff designers and short-term design fellows to CiviForm's design strategy and delivery process so they can be effective
  • Partner closely with design researchers to conduct qualitative and quantitative user research
  • Advocate for accessibility standards and inclusive design principles
  • Build and maintain CiviForm’s design system (built on USWDS) to support new product features

FigmaHTMLCSSUI DesignUser Experience DesignContent managementProduct designAgile methodologiesPrototyping

Posted about 17 hours ago
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🔥 Senior Amazon Brand Manager
Posted about 18 hours ago

📍 Brazil, Portugal, Mexico, Colombia, Spain

🧭 Full-Time

🔍 Advertising

🏢 Company: Darkroom👥 11-50Digital MarketingAdvertisingConsultingWeb DevelopmentBrand MarketingMarketingWeb Design

  • 3-4 years of experience in a brand management role with the Amazon Seller Central and Vendor Central channels and E-commerce marketplaces
  • 1-2 years of client-facing experience
  • Experience with digital assets, A+/EBC content, SEO, Copywriting and Parent/Child Variations
  • Experience with Walmart.com
  • Strong understanding of eCommerce Metrics and use of data
  • Experience building processes and reporting that allow your efforts to impact brands at scale
  • Execute brand strategy including channel selection, product strategy, pricing strategy and go-to-market approach
  • Coordinate with the Director of Marketplaces to maintain quality control of the catalog, ensuring all information is accurate and that product and pricing updates are consistent across Amazon’s marketplace.
  • Measure and report on category/item performance as well as provide suggestions on continuous improvement strategies to improve catalog performance.
  • Build client relationships through consistent and frequent communication, making sure output is in line with client expectations. Manage and execute client agenda
  • Maintain accurate catalog of various client products through product catalog uploading via vendor portals
  • Identify and report opportunities for product sales conversion using merchandising, enhanced content and A/B testing
  • Manage forecasting of annual sales, management of inventory planning & replenishment
  • Implement marketing roadmap and program innovation to drive this vision using Promos, Coupons, CPC ads, Display ads
  • Work closely with PPC Manager to set ACOS/TACOS goals in line with client expectations
  • Performing market research; Monitor trends and keep a close eye on competitive products in the marketplace; Analyze brand positioning, consumer insights and other various data including, but not limited to sales trend, conversion rates and return trends

Amazon FBAData AnalysisHTMLCSSJavascriptProduct ManagementCross-functional Team LeadershipProduct AnalyticsAmazon Web ServicesREST APIStrategic ManagementCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceSEOAttention to detailOrganizational skillsWritten communicationTeamworkNegotiation skillsReportingClient relationship managementSales experienceMarket ResearchData visualizationStrategic thinkingDigital MarketingBudget managementA/B testing

Posted about 18 hours ago
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