Lead Designer

View full description

Requirements:

• Demonstrated knowledge of human-centered design principles and processes, from discovery and ideation to design and iteration.
• Professional experience in civic tech, affordable housing, and/or social impact work.
• Expert knowledge of Figma and additional design software (eg, Dovetail, Miro, and Google Workspace)
• Demonstrated ability to articulate and justify design strategy as it relates to solving human problems.
• Mentor more junior designers and collaborate with peers on UX/UI design best practices to complement each other's skill sets and fill any identified skill gaps.
• Strong collaboration abilities, along with a flexible and friendly approach to working with teams.
• The ability to give and receive constructive feedback well to improve and develop.
• Knowledge of equitable design processes and mindsets, how to make sure our products are truly equitable
• Experience designing solutions for underserved populations, such as those navigating social safety networks
• Experience working with and navigating a set of complex government stakeholders
• Knowledge of web accessibility best practices and standards for government websites
• Experience with or knowledge of public sector design systems (such as US Web Design System, Gov.UK)
• Knowledge of building content strategy and best practices for government websites (such as plain language, reading levels, multilingual content, and content governance)
• Experience building a government content management system

Responsibilities:

• Work with the product team and design leadership to define the design strategy
• Lead the creation of engaging and impactful UX and UI design solutions
• Collaborate closely with engineering and product partners to improve design and developer handoff and QA processes
• Help onboard and mentor staff designers and short-term design fellows to CiviForm's design strategy and delivery process so they can be effective
• Partner closely with design researchers to conduct qualitative and quantitative user research
• Advocate for accessibility standards and inclusive design principles
• Build and maintain CiviForm’s design system (built on USWDS) to support new product features