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🔥 Customer Success Coordinator

Posted about 3 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS

🏢 Company: Toma👥 1001-5000 Restaurants Janitorial Service Building Maintenance

🔧 Requirements

2+ years of experience in Customer Success, customer support, or a related field, in a SaaS environment.
Strong problem-solving abilities, attention to detail, and a proactive approach to identifying and resolving issues.
Ability to learn quickly and adapt to changing priorities in a fast-paced environment.
Familiarity with AI prompting and LLM functionality.
Basic technical aptitude and willingness to learn new software tools.

💡 Responsibilities

Coordinate and guide new customers through the initial setup and training process, utilizing existing resources and documentation.
Monitor the support queue and respond to basic customer inquiries in a timely and professional manner.
Reach out to customers proactively to check on their progress, answer questions, and offer personalized assistance.
Identify opportunities to streamline and improve existing onboarding and support processes, leveraging data and customer feedback to drive improvements.

Communication Skills Problem Solving Customer service Documentation Troubleshooting CRM Customer support Customer Success SaaS

Posted about 3 hours ago

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🔥 Documentation Engineer

Posted about 4 hours ago

📍 United States

💸 99000.0 - 167000.0 USD per year

🔍 Software Development

🔧 Requirements

Previous demonstrated skills such as published technical content, documentation, or blog posts for an infrastructure or developer tools product.
Extensive experience working with databases, data warehouses, and SQL.
A passion for great developer experiences and products.
Strong English language writing skills.
Ability to work cross-functionally with engineering and product teams, and other technical writers or contractors.

💡 Responsibilities

Partner with engineering and product teams on how to best convey ClickHouse’s features in a clear, concise, but comprehensive manner catering to developers with diverse experience levels in ClickHouse and other databases.
Write documentation and guides for new features launched by engineering and product teams.
Proactively engage with the GitHub community to address and resolve any issues pertaining to documentation. This can include: attentively responding to requests for enhancements, such as adding clarity, rectifying errata, and incorporating any other necessary improvements.
Foster a culture of continuous improvement within the team by consistently refining and optimizing our processes and style guides. Additionally, actively collaborate with cross-functional teams to drive collective efforts aimed at enhancing our overall efficiency and effectiveness.
Create scripts and automation to keep documentation up-to-date.

SQL Git Clickhouse REST API Documentation Writing Cross-functional collaboration Scripting English communication

Posted about 4 hours ago

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🔥 Senior Project Manager

Posted about 6 hours ago

📍 United States

🧭 Full-Time

💸 99000.0 - 125000.0 USD per year

🔍 Software Development

🏢 Company: Fluxx👥 51-100💰 $29,151,376 almost 4 years agoBig Data SaaS Enterprise Applications Information Technology Enterprise Software Software

🔧 Requirements

10+ years of professional project management or relevant experience
2+ years experience project managing in the following areas 1) managing SAAS software projects, 2) participating in and/or driving implementations, and 3) working in a client facing project role
Detail-oriented with the ability to multi-task and meet deadlines
Strong project management skills
Experience with managing key stakeholders
Problem-solving skills
Excellent written and verbal communication
Strong technical acumen

💡 Responsibilities

Execute projects according to timeline, methodology, scope, and budget
Track and report project progress
Flag, mitigate, and manage risks
Maintain quality control
Facilitate discovery sessions and translate data into requirements
Communicate with clients and stakeholders
Serve as the face of the organization to the client
Facilitate project stakeholder sessions
Manage change orders
Develop project management tools and best practices
Support team with testing, user stories, and documentation

Project Management Agile Salesforce SCRUM Communication Skills Written communication Documentation Verbal communication Client relationship management Risk Management Stakeholder management Change Management SaaS

Posted about 6 hours ago

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🔥 Executive Assistant

Posted about 8 hours ago

📍 Canada

🧭 Full-Time

🏢 Company: Docker👥 251-500💰 $105,000,000 Series C about 3 years agoDeveloper Tools Developer Platform Information Technology Software

🔧 Requirements

5+ years experience providing executive administrative support to Sr. VP levels and or above, across functions and timezones.
High level of discretion, professionalism and integrity.
Excellent oral and written communication skills, with a high degree of diplomacy.
Previous experience & strong calendaring skills using Gmail and Google Calendar in a work environment.
Problem solving skills.
Experience working with other executive assistants in a high-functioning, fast paced environment.
Ability to anticipate the needs of the executive team.
Demonstrated ability to book domestic and international travel (Navan experience preferred, but not required).
Ability to prioritize, focus and organize your workload each day.
Familiarity with Audio Visual conferencing/event tools such as Zoom (preferred), and or Microsoft Teams).
Heavy multi-tasker (email, instant messaging, calendaring, project management, etc)
Ability to plan internal and external offsites, and travel when needed.
Ability to demonstrate a methodical and effective approach to projects and deadlines; proactively communicating progress along the way.
Solid time management skills.
Self-motivated and able to work both collaboratively and independently.
Eager to share knowledge and build awareness; teamwork driven.
Has a growth mindset; improvement oriented.
Active driver’s license.
Valid US passport.

💡 Responsibilities

Comprehensive, executive-level support for 2 or more executives.
Exceptional travel booking and troubleshooting skills; on-call when an assigned executive team member is traveling.
Inbox management.
Liaise and schedule meetings with internal and external stakeholders, such as internal employees, strategic partners, media and customers, while also handling sensitive information with discretion.
Work cross functionally with other team members and build strategic partnerships
Partner with respective executives to ensure their time is effectively optimized.
Provide back-up support for any administrative team member that may be out due to PTO, including the EA to the CEO.
Maintain a perfect track record when it comes to handling confidential information.
Manage information flow in a timely and accurate manner.
Assist with the onboarding of executive new hires for your respective teams. Work closely with your execs, IT and HR to ensure new hires are set up for success. Be regularly available as a “new hire buddy” and go-to resource.
Help create and maintain processes and standards; always looking for improvement opportunities.
Assist executives with note-taking, action item tracking in meetings and managing logistics.
Set up conferences, meetings, team offsites, etc.; both virtual and onsite when needed. Available to start early or stay late when events/issues call for it (e.g. company events, travel delays).
Open to travel domestically and internationally when needed.
Adhoc projects and requests as assigned.

Administrative Management Communication Skills Microsoft Office Attention to detail Organizational skills Time Management Multitasking Documentation Interpersonal skills Relationship building Problem-solving skills MS Office Cross-functional collaboration

Posted about 8 hours ago

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🔥 Copy & Content Writer (001-00128)

Posted about 10 hours ago

📍 Philippines

🧭 Contract

💸 1000.0 - 1500.0 AUD per month

🔍 Landscaping products

🏢 Company: Hunt St

🔧 Requirements

Proven experience as a Copy & Content Writer, Copywriter, or in a similar role.
Strong understanding of SEO best practices, including keyword placement, meta tags, and content optimization techniques (keywords will be provided).
Exceptional writing, editing, and proofreading skills with strong attention to detail.
Ability to create engaging, conversion-focused content for a variety of target audiences.
Strong organizational and time-management skills with the ability to meet deadlines in a fast-paced environment.

💡 Responsibilities

Blog Article Writing
Product Descriptions
SEO Optimization
Content Strategy Support
Editing & Proofreading

Content creation Content management Communication Skills Analytical Skills Collaboration Problem Solving Customer service SEO RESTful APIs Attention to detail Organizational skills Time Management Documentation Adaptability Teamwork Writing Active listening Strong communication skills Sales experience Market Research Creativity Marketing Editing Digital Marketing Research skills WordPress Customer support English communication

Posted about 10 hours ago

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🔥 Associate Director, Quality Management System Operational (Remote)

Posted about 12 hours ago

📍 United States of America

🧭 Regular

🔍 Pharmaceutical

🏢 Company: Search_Jobs

🔧 Requirements

Degree in Life Sciences, Engineering, or a related relevant discipline.
Minimum of 8 years of experience in the FDA and/or EU regulated pharmaceutical environment, preferably in a manufacturing site leading manufacturing and/or quality roles, or in Global Quality.
Demonstrated leadership in Quality & Compliance, with in-depth knowledge of global health authority regulations and requirements, and the ability to effectively translate and communicate these requirements.
Subject matter expertise in regulatory requirements and expectations for Medical Devices, clinical supply, commercialization, and/or validation topics.
Strong collaboration and cross-functional leadership skills to drive continuous improvement, promote knowledge sharing, and endorse best practices across sites and functions.
Excellent facilitation and project management skills, with strong verbal and written communication abilities.
Proven ability to lead and implement multiple projects/tasks simultaneously, managing competing and/or changing priorities effectively.
Demonstrated ability to influence areas not under direct control to achieve objectives and effectively communicate challenging goals and objectives.
Proven ability to make and act on decisions while balancing speed, quality, and risk.
Ability to provide innovative ideas to improve quality and compliance, including seeking new information and external insights.
Capable of working and communicating effectively with all levels of the organization globally.
Proven ability to effectively initiate and drive change across a diverse and multi-functional organization.

💡 Responsibilities

Ensuring the end-to-end life cycle process for the QMS is well-defined according to quality system attributes, with a robust management system in place to monitor the process and address any gaps.
Confirming processes are defined with adequate procedures, governance, and clear roles, responsibilities, and accountabilities.
Defining and supporting the installation of the organization and infrastructure needed to execute QMS processes.
Developing and maintaining metrics for ongoing evaluation to ensure the system functions as intended, is reviewed by appropriate management levels, and serves as a basis for continual improvement.
Developing, maintaining, and continually improving the permanent inspection process for Medical Device inspections.
Collaborating across groups, functions, and divisions (OMS and Organon Research and Development) to lead permanent inspection readiness activities, including executing gap assessments, tracking aligned gaps to resolution, and escalating risks to senior management.
Maintaining a robust inspection process that maximizes inspection success and minimizes non-conformances resulting from inspection findings.
Under the direction of their manager, ensures the Medical Device inspection readiness process is upheld.
Design, deploy, and maintain QMS topics.
Gather input for the design, development, and implementation of the OMS QMS deployment strategy.
Lead cross-functional global teams in developing topics within OMS and interface with other chapters, topics, and stakeholders across the network as needed.
Collaborate with topic owners and subject matter experts to assess system performance and drive continuous improvement.
Ensure quality requirements are sound and compliant by leveraging insights, experience, and judgment to proactively enhance the company’s QMS.
Provide leadership and technical direction on regulatory requirements within the GMP/GDP environment.
Monitor global regulations impacting assigned topics to develop and maintain accurate interpretations of regulatory requirements per market, in alignment with QMS policies and procedures.
Identify, resolve, mitigate, or appropriately escalate any issues or delays in content development project execution, ensuring all targets are met on time, in full, and to quality standards.
Drive the development, implementation, and realization of permanent inspection readiness for assigned topics.
Conduct gap assessments to support Medical Device inspections by collaborating with subject matter experts, documenting findings, and tracking agreed-upon gaps to resolution.
Prepare inspection front room, back room, and subject matter experts for executing inspections related to Medical Devices.
Maintain tools to track progress for permanent inspection readiness and regularly communicate status to senior management.
Communicate the status and outcomes of Medical Device inspections to senior leaders.
Track and ensure follow-up actions resulting from Medical Device inspections are satisfactorily completed.

Leadership Project Management Data Analysis Cross-functional Team Leadership Communication Skills Analytical Skills Agile methodologies Documentation Compliance Excellent communication skills Quality Assurance Risk Management Stakeholder management Process improvement Change Management

Posted about 12 hours ago

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🔥 Lead Care Manager

Posted about 13 hours ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🏢 Company: Vynca

🔧 Requirements

2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations
Working knowledge of government and community resources related to social determinants of health
Excellent oral and written communication skills
Positive interpersonal skills required
Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet

💡 Responsibilities

Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
Oversees the development of the client care plans and goal settings
Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
Connect clients to other social services and supports that are needed
Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
Evaluate client’s progress and update SMART goals
Provide mental health promotion
Arrange transportation (e.g., ACCESS)
Complete all documentation, including outcome measures within the timeframes established by the individual care plans
Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
Complete monthly reporting to ensure program compliance
Attend training as assigned

Communication Skills Collaboration Problem Solving Customer service Mentoring Organizational skills Time Management Written communication Documentation Interpersonal skills Adaptability Relationship building Problem-solving skills MS Office Teamwork Research Fluency in English Reporting Active listening Client relationship management Strong communication skills Cross-functional collaboration Data entry Team management Stakeholder management Computer skills CRM Customer support

Posted about 13 hours ago

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🔥 Senior Narrative Designer - Studio Elevation (Remote within the UK)

Posted about 13 hours ago

📍 United Kingdom

🧭 Contract

🔍 VR Games

🏢 Company: nDreams Limited

🔧 Requirements

5+ years’ experience as a narrative, gameplay or level designer focusing on implementing narrative and systems.
Excellent understanding of interactive storytelling.
Extensive knowledge of Unreal.

💡 Responsibilities

Work with level designers and writers to craft scenarios that deliver both quality narrative and the story beats across the game.
Take ownership of gameplay dialogue implementation.
Ensure consistency of voice, tone and theme across the project.
Creating and maintaining design documentation.
Write specifications for new narrative features.
Able to provide critique of others’ work with respect and constructive feedback.
Drive the narrative across multiple disciplines.

Game Design Game Development Unreal engine Communication Skills Written communication Documentation Writing Scripting

Posted about 13 hours ago

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🔥 Senior Software Engineer, Docker Desktop Platform (EMEA)

Posted about 14 hours ago

📍 England

🧭 Full-Time

🔍 Software Development

🏢 Company: Docker👥 251-500💰 $105,000,000 Series C about 3 years agoDeveloper Tools Developer Platform Information Technology Software

🔧 Requirements

5+ years of experience as a backend software engineer, preferably using Go.
Hands-on experience delivering and supporting cross-platform desktop applications, including installers or updaters.
Strong knowledge of operation systems internals, OS-level APIs, networking, virtualisation or performance optimization.
Familiarity with observability, telemetry, and data monitoring tools.
Excellent problem-solving skills, with the ability to make data-driven decisions.
Strong communication skills, including the ability to explain complex technical concepts, write clear documentation, collaborate across teams, and present findings effectively.
Ability to interact with upstream communities and with our customers in a way that brings credit to Docker.

💡 Responsibilities

Design, develop, and maintain core components of Docker Desktop.
Collaborate with product and engineering teams to define best practices for the application lifecycle, ensuring reliability and ease of contribution.
Continuously monitor and improve application stability.
Work with customers to learn about their needs and debug issues that they encounter.
Support architecture reviews to keep Docker Desktop modular and adaptable as new features and integrations are added.
Write, review, and maintain high-quality code (including unit, integration, and end-to-end tests).
Champion a culture of knowledge-sharing through demos, documentation, and collaboration sessions.
Collaborate with leadership to define priorities and drive data-driven decision-making.

Backend Development Docker Software Development Cross-functional Team Leadership Go TestRail Communication Skills Collaboration CI/CD Problem Solving RESTful APIs Linux Documentation Microservices Networking JSON Scripting Software Engineering Debugging

Posted about 14 hours ago

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🔥 Technical Writer - Remote

Posted about 15 hours ago

📍 United States, Ireland

💸 51000.0 - 86000.0 USD per year

🔍 E-commerce

🔧 Requirements

3+ years related professional experience in the technology industry as an engineer, technical product manager, developer community manager, developer advocate, developer educator, technical writer, or technically minded entrepreneur, or similar roles.
3+ years of experience with e-commerce tools and applications, inclusive of SaaS and open source storefronts, headless implementations, POS, PIM, OMS, ERP, and payment gateways.
Great understanding of APIs and front-end development tools; capable of running API requests when given API docs or a Postman library.
Good understanding of local development practices; able to run and modify a site locally using popular frameworks like Next.js and Nuxt.js, comfortable with HTML / CSS / JS.
Excellent verbal and written communication skills; able to explain complex topics to a range of audiences.
Proactive, transparent communicator who is mindful of stakeholder needs.
Great understanding of GitHub.
Extremely comfortable learning new things and asking for help from others.
Able to manage time effectively, juggling multiple projects and deliverables simultaneously.

💡 Responsibilities

Develop and test tutorials, guides, and code samples tailored to developers and internal engineering and architect teams.
Create content for both new and experienced developers with minimal direction.
Support the Education team in creating and maintaining developer and user content, including documentation and training materials.
Mentor junior technical writers to foster a transparent and collaborative knowledge-sharing environment
Identify and connect with key stakeholders within the company, including Product and Engineering, Strategic Business Development, Professional Services, and Marketing.

Frontend Development HTML CSS Javascript API testing Next.js Communication Skills RESTful APIs Documentation Writing NodeJS

Posted about 15 hours ago

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