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๐Ÿ”ฅ Data Analyst
Posted 17 minutes ago

๐Ÿ“ United States, Canada

๐Ÿ’ธ 141000.0 - 178000.0 USD per year

๐Ÿ” Software Development

๐Ÿข Company: OpenPhone๐Ÿ‘ฅ 51-100๐Ÿ’ฐ $40,000,000 Series B almost 3 years agoProductivity ToolsMessagingB2BCollaborationSoftware

  • 4+ years of experience in data analysis, preferably in a SaaS environment.
  • Strong analytical and problem-solving skills with a quantitative mindset.
  • Familiarity with analytics engineering and dbt (a plus).
  • Excellent communication skills with the ability to explain technical concepts to non-technical audiences.
  • Ability to thrive in a high-paced, high-growth environment.
  • Experience managing data projects and collaborating with cross-functional teams.
  • Develop and maintain dashboards and reports using BI tools (e.g., Mode, Tableau) to support GTM teams.
  • Analyze marketing, advertising, and sales data, including conversion funnel and cohort retention analyses, slicing data by attribution models, and providing customer lifecycle insights.
  • Collaborate with stakeholders across sales, marketing, and customer success to define key metrics and reporting needs.
  • Write efficient SQL queries to extract, transform, and analyze data from various sources.
  • Assist in data modeling and transformation using dbt (a plus but not required).
  • Comfortable with working large and complex data coming from multiple sources such as Kafka events or web traffic data from ad platforms.
  • Communicate findings effectively to both technical and non-technical stakeholders.
  • Ensure data accuracy, integrity, and security in all reporting and analysis efforts.

SQLData AnalysisETLTableauCommunication SkillsAnalytical SkillsData visualizationMarketingStakeholder managementData modelingData analyticsData managementSaaS

Posted 17 minutes ago
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๐Ÿ“ United States

๐Ÿ’ธ 109500.0 - 128000.0 USD per year

๐Ÿ” SaaS

  • 2 - 3+ years relevant work experience in customer success, account management, digital consultancy or project management, preferably in a SaaS business
  • Located in United States
  • Experience working with a portfolio of accounts, supporting a highly technical product
  • Demonstrated ability to establish relationships, credibility, present, and to communicate effectively at all levels of an organization
  • Ability to set priorities, drive decisions and get closure on recommendations and issues
  • Ability to influence others towards continuous improvement, both internally and externally
  • Experience successfully managing customer engagements to completion and customer satisfaction
  • Excellent presentation, written and verbal communication skills
  • Proven time management skills with the ability to prioritize tasks
  • Drive the on-boarding, adoption, retention and overall success of our customers
  • Lead the enablement of our users by conducting product trainings
  • Work in partnership with Solutions Architects to guide customers through the project management and technical requirements of their Algolia implementation
  • Provide regular, proactive recommendations to optimize the use of our platform
  • Maximize the adoption of our product features in order to maximize the value driven by our product
  • Document and clearly articulate the Return on Investment driven by our solution
  • Identify accounts that are likely to churn and work proactively to eliminate that risk
  • Identify opportunities to expand our partnership with customers
  • Analyze accounts that have been lost, identify reasons for churning and build a strategy to win customers back
  • Ensure all account issues are quickly resolved, utilizing resources from cross-functional teams internally
  • Function as the voice of the customer and provide internal feedback on how Algolia can better serve them
  • Track key account metrics and forecast retention

Project ManagementData AnalysisProduct ManagementCross-functional Team LeadershipCommunication SkillsProblem SolvingCustomer serviceAgile methodologiesRESTful APIsPresentation skillsAccount ManagementTrainingRelationship managementSales experienceTechnical supportCRMCustomer SuccessSaaS

Posted 34 minutes ago
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๐Ÿ”ฅ Operations Manager
Posted 37 minutes ago

๐Ÿ“ Philippines

๐Ÿ” BPO

๐Ÿข Company: NeoWork๐Ÿ‘ฅ 11-50OutsourcingWeb DevelopmentManufacturingAnimation

  • 5+ years of experience in operations management, preferably in the BPO industry
  • Bachelor's degree in Business Administration or related field; MBA preferred
  • Strong leadership and management skills
  • Excellent verbal and written communication skills
  • Proven track record in driving operational efficiency and process improvement
  • Ability to analyze data and make data-driven decisions
  • Strong problem-solving and decision-making skills
  • Ability to work well under pressure and meet tight deadlines
  • Knowledge of best practices in the BPO industry
  • Owned computer or laptop and stable internet connectivity.
  • Knowledgeable in Office 360, Google Apps, and client-facing communication.
  • Manage and oversee day-to-day operations to ensure efficient service delivery
  • Identify areas for process improvement and develop strategies to optimize operations
  • Set and track performance metrics and KPIs to drive continuous improvement
  • Collaborate with internal teams to streamline and improve cross-functional processes
  • Develop and implement operational policies and procedures
  • Provide leadership and guidance to the operations team
  • Resolve operational issues and conflicts
  • Stay updated on industry trends and best practices to ensure NeoWork's operations remain competitive

LeadershipData AnalysisCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsProblem SolvingMicrosoft OfficeReportingClient relationship managementRisk ManagementTeam managementStrategic thinkingProcess improvementBudget management

Posted 37 minutes ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ” Non-profit education

๐Ÿข Company: GiveCampus๐Ÿ‘ฅ 51-100๐Ÿ’ฐ $50,000,000 Private over 2 years agoInternetEducationSocial Network

  • Familiarity with fundraising strategies and challenges in higher education is beneficial.
  • Exhibit empathy, curiosity, and exceptional listening abilities.
  • Clearly convey information internally and externally.
  • Drive value for partner schools, aligning efforts with their goals while maintaining high expectations for delivering value.
  • Build and maintain strong relationships with product users and decision-makers, serving as a trusted advisor and quarterback for cross campus GC activities.
  • Stay informed about evolving GiveCampus products to offer the best support to partner schools.

Project ManagementData AnalysisCommunication SkillsProblem SolvingAccount ManagementRelationship managementStrategic thinkingCustomer Success

Posted 41 minutes ago
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๐Ÿ“ Germany

๐Ÿงญ Full-Time

๐Ÿ” Sports

๐Ÿข Company: YouGov๐Ÿ‘ฅ 501-1000๐Ÿ’ฐ $293,437,993 Post-IPO Debt over 1 year ago๐Ÿซ‚ Last layoff 5 months agoInternetDatabaseAd TargetingConsultingBusiness IntelligenceInternet of ThingsBig DataMarket ResearchAnalyticsSoftware

  • Currently enrolled in a Bachelorโ€™s or Masterโ€™s program at a sports university or a related field such as Sports Management, Business, Marketing, or Economics.
  • Strong analytical skills and the ability to interpret complex sports data sets.
  • Excellent communication skills, both written and verbal, in German and English.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Conduct detailed sports market analysis to generate insights for clients, enhancing our data offerings and supporting business growth.
  • Assist the German research team with ongoing projects, particularly within sports sponsorship, fan engagement, and media impact analysis, ensuring quality and timely delivery.
  • Support business development by identifying new leads and prospects in the sports industry, utilizing data-driven insights to engage them effectively.
  • Engage in outreach efforts to expand our client base by providing compelling sports research insights.
  • Collaborate with cross-functional teams to integrate sports research findings into broader business strategies.
  • Present research findings to internal and external stakeholders in a clear and concise manner.
  • Provide support to the sales department by delivering market insights and sports industry trends to help drive business growth

Data AnalysisAnalytical SkillsAttention to detailOrganizational skillsMicrosoft Office SuiteSales experienceMarket ResearchData visualizationResearch skillsData analyticsEnglish communicationPowerPoint

Posted about 1 hour ago
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๐Ÿ“ Canada

๐Ÿ’ธ 98400.0 - 137800.0 CAD per year

๐Ÿ” Software Development

  • A degree in Computer Science or Engineering, and 5-8 years of experience in developing and maintaining software or an equivalent level of education or work experience, and a track record of substantial contributions to software projects with high business impact
  • Experience writing clean code that performs well at scale; ideally experienced with languages like Python, Scala, Java, Go, and shell script
  • Passionate interest in data engineering and infrastructure; ingestion, storage and compute in relational, NoSQL, and serverless architectures
  • Experience with various types of data stores, query engines and frameworks, e.g. PostgreSQL, MySQL, S3, Redshift/Spectrum, Presto/Athena, Spark
  • Experience working with message queues such as Kafka and Kinesis
  • Experience developing data pipelines and integrations for high volume, velocity and variety of data
  • Experience with data warehousing and data modeling best practices
  • Work within a cross-functional team (including analysts, product managers, and other developers) to deliver data products and services to our internal stakeholders
  • Conduct directed research and technical analysis of new candidate technologies that fill a development teamโ€™s business or technical need
  • Provide technical advice, act as a role model for your teammates, flawlessly execute complicated plans, and navigate many levels of the organization
  • Contribute enhancements to development, build, deployment, and monitoring processes with an emphasis on security, reliability and performance
  • Implement our technical roadmap as we scale our services and build new data products
  • Participate in code reviews, attend regular team meetings, and apply software development best practices
  • Take ownership of your work, and work autonomously when necessary
  • Recognize opportunities to improve efficiency in our data systems and processes, increase data quality, and enable consistent and reliable results
  • Participate in the design and implementation of our next generation data platform to empower Hootsuite with data
  • Participate in the development of the technical hiring process and interview scripts with an aim of attracting and hiring the best developers

AWSPostgreSQLPythonSoftware DevelopmentSQLAgileApache AirflowCloud ComputingData AnalysisData MiningETLJavaKafkaMySQLSoftware ArchitectureAlgorithmsAPI testingData engineeringData StructuresGoServerlessSparkCI/CDRESTful APIsMicroservicesScalaData visualizationData modelingData management

Posted about 1 hour ago
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๐Ÿ“ Czech Republic

๐Ÿงญ Full-Time

๐Ÿ” Artificial Intelligence

๐Ÿข Company: Rossum๐Ÿ‘ฅ 251-500๐Ÿ’ฐ Debt Financing about 1 year agoArtificial Intelligence (AI)SaaSMachine LearningDocument ManagementSoftware

  • Experience in a customer facing role - you ran in depth technical discovery, mapped out complex customer processes and designed solutions to address their needs.
  • Amazing presenter, always thinking about how to pass the message in the most effective way, customizing your every presentation and demo.
  • Technically savvy - you can explain complex technical concepts in a simple way, making it easy for the business to understand.
  • Happy to hack a small script in python or play with different configuration files to achieve the best solution.
  • Experience with artificial intelligence or have the will and ability to learn basic concepts in AI.
  • Provide strategic technical advisory to prospects, customers, and Rossumers.
  • Analyze customer needs, run discovery and demonstrations, and implement an end to end proof of concept.
  • Be responsible for the communication between the GTM organization and the technical teams.

PythonSQLArtificial IntelligenceData AnalysisMachine LearningCommunication SkillsAnalytical SkillsCustomer serviceRESTful APIsPresentation skillsSales experienceScriptingCustomer SuccessEnglish communication

Posted about 1 hour ago
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๐Ÿ“ United States

๐Ÿ” Information Technology

  • Bachelor's Degree with 8 years experience; Master's Degree with 7 years experience; PhD with 3 years experience in Information Technology and/or Information Security.
  • Experience managing managed service provider outcomes, including SLA and contractual obligations, working through gaps, and ensuring optimization of delivery of service.
  • 5+ yrs. of experience in utilizing ITIL Framework, including: Incident Management, Change Management, Problem Management and Change Management.
  • Proven experience identifying strategies for risk mitigation in order to reduce or eliminate issues.
  • CISSP preferred
  • Ability to prioritize and multi-task.
  • Highly organized and detail oriented.
  • Strong problem resolution skills in large matrixed complex environments
  • Experience working with senior leaders.
  • Strong communication and influencing skills.
  • Demonstrated ability to coordinate cross-functional teams towards task completion.
  • Experience with Service Operations in a global, multi-sourced environment.
  • Responsible for overall operations, governance and optimization of Crown Jewel Office processes.
  • Execute Crown Jewel operational processes with a focus on automation.
  • Establish and maintain collaborative working relationships with functional counterparts in ISRM, the business and IT System Owners in the enterprise organization to ensure the protection of Crown Jewel data.
  • Lead assurance activities, to test and ensure controls protecting Crown Jewel data are in effect.
  • Provide regular reporting to Sr. Leadership and the Crown Jewel Office on the health and status of Crown Jewel Assets.
  • Support the Data Protection Governance Committee by tracking action items, helping with content development, facilitating meetings and notetaking.
  • Responsible for providing operational and reporting requirements to development teams for internal tools and dashboards.
  • Monitor execution of Crown Jewel processes conducted by Information Security and Crown Jewel Office and identify and implement improvements.
  • Maintain accurate information around Crown Jewel data assets, suppliers and applications, and ensure engagement of business and IT owners throughout the lifecycle.
  • Ensure compliance with the AbbVie processes and ensure standard practices and processes across all Crown Jewel applications, suppliers and data assets.
  • Support the overall mission of the Crown Jewels Office, โ€œsafeguard AbbVieโ€™s most vital digital data assets through stringent security measures and cutting-edge technology, ensuring data confidentiality to support our mission of making possibilities real.โ€

AWSProject ManagementBusiness IntelligenceCybersecurityData AnalysisOperations ManagementAzureCommunication SkillsCI/CDComplianceReportingRisk ManagementData managementChange Management

Posted about 1 hour ago
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๐Ÿ“ CA, CO, ID, IL, FL, GA, MA, MI, MN, MO, NJ, NV, NY, OR, PA, TX, UT, WA

๐Ÿงญ Full-Time

๐Ÿ’ธ 165000.0 - 225000.0 USD per year

๐Ÿ” Software Development

๐Ÿข Company: Liftoff๐Ÿ‘ฅ 501-1000๐Ÿ’ฐ Private about 4 years agoAdvertising PlatformsBig DataMobile AdvertisingApp MarketingAd RetargetingMobileAd Network

  • 8+ years of industry experience in Software Engineering and/or Infrastructure
  • B.S. or higher in Computer Science
  • Very strong coding ability
  • Deep understanding of computer architectures, data structures, and algorithms
  • Experience building low-latency, high-throughput, distributed backend services
  • Experience building data-intensive applications
  • Good team communication and collaboration skills
  • Build state-of-the-art deep learning models to make accurate bidding decisions in millions of auctions per second
  • Work with an experienced team of ML, Software, and Infrastructure Engineers
  • Design, engineer & implement reliable, scalable, and cost-efficient systems
  • Achieve core business objectives by enabling next generation ML models and technologies
  • Utilize vendor-based products (AWS, Weights & Biases, etc.), open source technologies (PyTorch, PySpark, etc.), and in-house tooling

AWSBackend DevelopmentPythonSoftware DevelopmentData AnalysisMachine LearningPyTorchAlgorithmsData StructuresREST APIMicroservicesSoftware Engineering

Posted about 1 hour ago
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