LawnStarter

LawnStarter is a marketplace facilitating easy booking of outdoor home services for homeowners while also supporting the growth of small to medium-sized businesses. With over $35M in venture funding, LawnStarter aims to revolutionize the $140 billion lawn care industry.

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📍 Brazil, Mexico

🧭 Contract

💸 60000 - 80000 USD per year

🔍 Lawn care and home services

  • 5+ years of experience in client-side web software development with React/React Native.
  • Understanding of HTTP, TDD, MVC frameworks, and security (e.g., XSS attacks).
  • Familiarity with CSS architecture, responsive layout, accessibility, and design systems.
  • Knowledge of fundamental CS concepts like pointers, Big O notation, composition vs. inheritance, and data structures.
  • Proficiency in SQL and databases, including CRUD operations and knowledge of joins.
  • Experience with PHP (Laravel) and TypeScript (React/React Native).

  • As a Senior Full Stack Web Developer, you will build reliable, observable, resilient, and scalable code for mobile and web applications.
  • You will work on the LawnStarter design system, collaborating closely with product management and design teams.
  • You will release new software daily, with a focus on continuous integration and delivery.
  • Mentoring junior developers will also be a key part of your role.

PHPSoftware DevelopmentSQLCSSReact NativeTypeScriptReact

Posted 2024-11-14
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📍 Brazil, Mexico

🧭 Full-Time

💸 80000 - 100000 USD per year

🔍 On-demand marketplace for lawn care and related services

  • Experienced full-stack engineer with knowledge in server-side and client-side web software.
  • Familiarity with cloud development, TDD, RESTful APIs, React, XSS attacks, and MVC frameworks.
  • Understanding of fundamental computer science concepts and data structures.
  • Strong SQL and database knowledge, including CRUD operations and joins.
  • Interest in technical SEO best practices and familiarity with AI-driven tools is a plus.

  • Report to Engineering Managers and lead technical initiatives from inception to delivery.
  • Drive continuous improvement and evaluate return on investment for product decisions.
  • Collaborate with cross-functional teams in a hands-on development and technical lead role.
  • Architect solutions, write quality code, and solve technical challenges.
  • Contribute to the codebase and address challenges affecting software delivery.

PHPSoftware DevelopmentSQLJavascriptReact NativeJavaScriptReactSEOTerraformDocumentation

Posted 2024-11-14
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📍 Brazil, Mexico

💸 60000 - 80000 USD per year

🔍 Home services

  • Experience working on both server- and client-side web software.
  • Understanding of HTTP, TDD, and modern JavaScript frameworks like React or Vue.
  • Familiarity with SQL and both relational and non-relational databases.
  • Ability to perform CRUD operations and understand database indexing and join statements.
  • Interest in technical SEO and AI tools for insights.

  • Build reliable, observable, resilient, and scalable code for product growth.
  • Optimize user acquisition, engagement, and retention through data-driven experimentation.
  • Develop single-page apps, scalable APIs, and backend services.
  • Collaborate with Product Management and Design to define features.
  • Release software frequently with a focus on continuous integration and delivery.
  • Inspire and mentor junior developers.

PHPSoftware DevelopmentSQLJavascriptReact NativeJavaScriptReact

Posted 2024-11-14
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📍 Brazil, Mexico

💸 80000 - 100000 USD per year

🔍 Outdoor home services

  • Experienced full-stack engineer with server- and client-side web software skills.
  • Familiarity with cloud development, Test Driven Development (TDD), RESTful APIs, React, XSS attacks, and MVC web frameworks.
  • Understanding of computer science concepts like pointers, Big O notation, composition vs. inheritance, arrays, linked lists, and sets.
  • Firm grasp of SQL and databases, including CRUD operations, indexes, and join types.

  • Lead the development of LawnStarter platform ensuring that the best development techniques and architectural patterns are utilized.
  • Own and ensure the resolution of complex problems found in systems and integrations.
  • Identify and address challenges faced by the initiatives being led.
  • Find opportunities to share knowledge and lessons learned across delivery teams.
  • Ensure thorough automated testing patterns are in place.
  • Communicate solutions through written documentation and technical presentations.

PHPSQLJavascriptJavaScriptReactTerraformDocumentation

Posted 2024-11-13
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📍 Brazil

🧭 Full-Time

💸 55000 - 65000 USD per year

🔍 Home services, landscaping, outdoor services

  • Expertise in managing high-stakes partnerships and optimizing for lead quality and customer satisfaction.
  • Strong background in channel management, ideally in high-growth industries.
  • Successful management of multi-channel acquisition efforts including paid, affiliate, and local listings.
  • Data-driven mindset with proficiency in tools like Excel and SQL.
  • Experience with process automation using tools like Zapier to increase efficiency.
  • Ability to work collaboratively within teams and contribute to daily operations.

  • Manage lead acquisition efforts across various digital platforms, focusing on optimizing channel performance.
  • Lead partnership customer success teams to foster client satisfaction and engagement.
  • Manage ratings and review platforms to strengthen brand reputation and respond to customer feedback.
  • Oversee pro acquisition management activities to ensure a steady flow of new pro signups.
  • Utilize tools like Retool and Zapier to streamline workflows and increase operational efficiency.
  • Develop and enhance referral programs to boost customer acquisition.
  • Collaborate with product, sales, engineering, and customer service teams to align strategies with business objectives.
  • Evaluate and test new acquisition channels to discover opportunities that deliver positive ROI.

SQLStrategyCollaborationCustomer service

Posted 2024-11-08
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📍 Brazil

💸 12 - 14 USD per hour

🔍 Home services

  • Proven experience working with Five9 and AWS Connect or similar cloud-based contact center platforms with at least 3 years of experience.
  • Strong understanding of call center operations.
  • Proficiency in configuring and customizing the Five9 and AWS platforms, including IVR scripting, call routing, and reporting.
  • Hands-on experience with AWS services, specifically AWS Connect, and Five9.
  • Experience in designing and implementing AWS Cloud contact center solutions.
  • Excellent problem-solving skills and the ability to troubleshoot technical issues independently.
  • Strong communication and collaboration skills with cross-functional teams.
  • Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
  • Certifications in Five9 and/or Amazon Connect preferred. Knowledge of ZenDesk is a plus.

  • Managing the setup, configuration, and administration of Five9 and AWS Connect contact center platforms.
  • Designing and implementing call flows, IVR scripts, queues, and routing strategies to enhance call handling and improve customer experience.
  • Collaborating closely with stakeholders to gather requirements and translate them into technical solutions.
  • Providing technical support and troubleshooting issues related to the Five9 platform and AWS Connect.
  • Developing custom contact flows and IVR systems.
  • Monitoring and analyzing system performance, identifying areas for optimization.
  • Creating detailed reports on IVR performance and usage using Five9 and AWS platforms as requested.
  • Analyzing IVR performance metrics to identify areas for improvement and making necessary adjustments.
  • Ensuring solutions are scalable, secure, and compliant with best practices.

AWSLeadershipProject ManagementBusiness AnalysisCloud ComputingCross-functional Team LeadershipAmazon Web ServicesCommunication SkillsAnalytical SkillsCollaborationProblem Solving

Posted 2024-11-07
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📍 Philippines

🧭 Contract

💸 8 - 10 USD per hour

🔍 Lawn care and home services

  • Minimum of 3+ years of recruitment or talent acquisition experience.
  • Ability to manage multiple open roles and conduct back-to-back interviews.
  • Familiarity with applicant tracking systems and HR software; experience with Workable and Rippling is a plus.
  • Proficiency in G-suite applications.
  • Ability to work in a fast-paced environment.
  • Excellent English communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.

  • Responsible for interviewing candidates to select top talent.
  • Contribute to various HR processes to ensure a positive and productive work environment.

Data AnalysisJavaJavascriptJavaScriptData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-07
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🔥 Tier 2 Support
Posted 2024-10-16

📍 Austin, Texas, United States

  • All Tier 2s need to be able to work any shift within these hours - we do have specific schedule needs for this role including a need for open weekend availability.
  • You have been working with LawnStarter for at least six months
  • You are currently on good terms with excellent performance and metrics (Currently not on a Performance Plan and achieving goals on CSAT and QA metrics)
  • It is also necessary for you to have a suitable workspace with low/no background noise and equipment/services for taking live calls with minimal downtime.
  • You'll also need to have permission from your direct manager to apply.

  • Taking ownership of Escalated Web Chat and Phone issues from Customers and Providers
  • Handling Escalations from our Tier 1 channels in real time
  • Assisting Tier 1s via our ZenDesk Chat Channel
  • Handling Refunds
  • Supporting the Ops Leadership Team with various projects
  • Taking part in the hiring of Tier 1s

LeadershipPeople ManagementProject CoordinationCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-16
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🔥 WordPress Developer
Posted 2024-10-12

📍 Brazil, Mexico, Argentina

🧭 Contract

💸 45000 - 60000 USD per year

🔍 On-demand marketplace for lawn care and related services

  • Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
  • Proven experience as a WordPress Developer or Engineer, with a strong portfolio.
  • Proficiency in PHP, JavaScript, HTML, CSS, and MySQL.
  • Strong understanding of web performance optimization and SEO best practices.
  • Experience with WordPress theme and plugin development.
  • Familiarity with front-end frameworks like React.js, Vue.js, or AngularJS is a plus.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and collaboration skills.
  • Self-motivated and proactive attitude.

  • Develop custom WordPress themes and plugins from scratch.
  • Customize and extend existing WordPress themes and plugins.
  • Collaborate with designers, project managers, and other developers.
  • Conduct code reviews and provide feedback to ensure code quality.
  • Perform upgrades for WordPress, plugins, themes, and PHP.
  • Optimize WordPress sites using techniques such as caching and lazy loading.
  • Implement SEO best practices to improve site visibility.
  • Utilize performance analysis tools to analyze and improve site performance.
  • Troubleshoot and debug issues during development and testing.
  • Stay up-to-date with WordPress development trends and SEO techniques.
  • Participate in project planning and contribute technical insights.
  • Collaborate with SEO and Editorial teams for site improvements.
  • Proactively manage workload and propose new opportunities.

PHPHTMLCSSJavascriptMySQLJavaScriptCollaborationSEO

Posted 2024-10-12
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📍 United States, Brazil, Ukraine, Romania

🧭 Full-Time

💸 $175,000 - $195,000 per year

🔍 Lawn care and landscaping services

  • Extensive Experience with Large-Scale Google Ads Campaigns: You’ve managed high-budget paid search campaigns in industries like travel, ticketing, or home services, working with multiple brand/domain strategies.
  • Proven Leadership in Paid Search: You’ve led successful paid search teams and have a track record of implementing search strategies that deliver significant wins.
  • Technical and Analytical Strengths: You’re highly skilled in spreadsheets, comfortable with SQL, and have a deep understanding of data-driven decision-making. Scripting languages and experience with data integration tools are a plus.
  • Hands-On Approach: While this is a leadership role, you're not afraid to get into the weeds. You'll be a hands-on contributor and also a mentor.

  • Grow Paid Search Revenue: Lead and optimize Google Ads paid search campaigns that drive nearly all of our paid acquisition efforts. You'll leverage advanced strategies—bid optimization, copy tests, audience-based rules, and more—combined with internal customer data to maximize ROAS across multiple markets.
  • Lead a High-Performing Team: Build and mentor a team of paid search experts. Define performance metrics, establish best practices, and foster a culture of continuous improvement and innovation.
  • Manage Complex Campaign Structures: Oversee large-scale Google Ads campaigns across multiple brands and service lines. You'll bring extensive experience managing complex, multi-market campaigns with varied seasonality, demographics, and pricing.
  • Drive Strategic Growth: Develop and execute paid search strategies for new verticals as we expand beyond lawn care. Tailor campaigns to fit each unique market, identifying and capitalizing on opportunities for growth.
  • Cross-Functional Collaboration: Work closely with product, sales, and customer service teams to align paid search strategies with broader business goals. Your ability to integrate paid search insights into the company’s overall marketing efforts will be crucial.
  • Own the P&L for Ad Spend: You'll be responsible for all paid search spending, ensuring that we hit revenue and efficiency targets. Prepare detailed plans (3-year, 1-year, and quarterly) and own the financial outcomes.
  • Analyze Data for Insights: Use data to inform strategy—identifying trends in lifetime value, keyword performance, conversion rates by market, and more. You'll also work closely with engineering and data teams to integrate ad platforms with internal data systems.
  • Explore New Channels & Test Strategies: While 90% of your focus will be on Google Ads, you'll also explore new paid channels and test innovative strategies to enhance performance.

LeadershipSQLData AnalysisPeople ManagementCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-12
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