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🔥 Case Manager
Posted 1 day ago

📍 Philippines

🧭 Full-Time

🔍 Healthcare

🏢 Company: Limitlessli

  • Must possess a valid USRN - NY nursing license
  • A graduate degree in BS Nursing or similar field
  • Minimum 2 years of clinical experience is preferred
  • Excellent English communication skills, both written and verbal
  • A background working with individuals who have difficulty expressing their needs
  • Outgoing and team-orientated
  • Capable of working in a fast-paced environment
  • Critical thinker with strong customer service focus
  • Assist patients in making informed decisions about their clinical status, medications, and treatment options
  • Conduct concurrent and retrospective reviews to assess medical necessity, appropriateness of service, and level of care
  • Interview clients or patients to evaluate their situational needs
  • Determine necessary services and assistance for patients
  • Document case history, prepare reports, and serve as a liaison between families and essential services
  • Use care protocols, standards, and guidelines to inform decision-making
  • Liaise with patients, physicians, insurance companies, and facility staff regarding clinical-related information and clarifications via phone, email, and other communication methods
  • Ensure case reports are accurate and up to date
  • Identify and report quality of care concerns appropriately
  • Undertake other ad-hoc duties as assigned

CollaborationCustomer serviceTime ManagementWritten communicationExcellent communication skillsProblem-solving skillsCritical thinkingVerbal communicationActive listeningEnglish communication

Posted 1 day ago
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📍 Greece, Poland, Germany, Netherlands, Ireland

🔍 Online Marketplace

🏢 Company: Patrique Mercier Recruitment JP

  • Fluency in Polish and English, both written and spoken.
  • Excellent communication skills and a strong focus on customer service.
  • Ability to work independently in a remote setting and manage time effectively.
  • Problem-solving abilities with keen attention to detail.
  • No previous experience required; eagerness to learn and support customers is essential.
  • Positive attitude and a willingness to collaborate within a team.
  • Desire to relocate to Greece and embrace new cultural experiences.
  • Provide high-quality customer support to Polish-speaking clients through various channels, including phone, email, and live chat.
  • Assist customers with inquiries regarding products, orders, and returns.
  • Resolve customer issues promptly and effectively, enhancing overall customer satisfaction.
  • Document customer interactions in the CRM system with accuracy and thoroughness.
  • Collaborate with team members to improve service processes and customer experience.
  • Participate in training sessions to stay updated on the latest marketplace features and best practices.
  • Share feedback with management to help develop strategies for improving customer support.

Communication SkillsProblem SolvingCustomer serviceWritten communicationExcellent communication skillsProblem-solving skillsFluency in EnglishVerbal communicationActive listeningCRM

Posted 1 day ago
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📍 United States

🧭 Full-Time

💸 52806.0 - 76650.0 USD per year

🔍 Higher Education

🏢 Company: Minnesota_State_Careers

  • One year of experience working in higher education supporting outreach or recruitment strategies.
  • Ability to write and speak in a second language such as Arabic, Somali, Amharic, Swahili, French
  • Knowledge of culture and history of the Black and African American communities in the twin cities area sufficient to support the unique needs of this population
  • Knowledge of culturally responsive practices and strategies for student recruitment
  • Ability to demonstrate strong customer service and interpersonal communication skills needed to interact with courtesy, respect, and professionalism with individuals of varying educational levels and diverse backgrounds to create a positive impression and experience working with the Admissions office.
  • Ability to successfully conduct public relations on the college's behalf through public speaking engagements, interpersonal communication (verbal and written), and relationship building.
  • Provide development and implementation of programs and procedures for marketing, community outreach, student recruitment and student advising.
  • Serve as a primary link between the prospective student and the College in all matters related to the enrollment process.
  • Provide enrollment support to Black and African American students and families.
  • Inform prospective students, parents, and high school counseling staff of the admission requirements, procedures, and educational opportunities available at Normandale Community College.
  • Provide presentations about the college and represent the college at high school visits, educational fairs, and college/career events.
  • Develop relationships with high school guidance counselors, other civic and community leaders and maintains follow-up contact with prospective students and their parents.
  • Arrange campus visits, tours, and other outreach events in support of the college enrollment plan.
  • Conduct, prepares, and presents position related research.
  • Actively advance the college’s strategic goals, including to achieve equity in educational outcomes and to support a culturally responsive and service-oriented culture, through individual and departmental efforts.

Communication SkillsCustomer serviceMentoringInterpersonal skillsRelationship buildingVerbal communicationTrainingWritingRecruitmentCustomer support

Posted 2 days ago
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📍 Greece

🔍 Consumer Electronics

🏢 Company: Patrique Mercier Recruitment

  • Fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) and English, both written and spoken
  • Willingness to relocate to Greece - remote work only within Greece
  • Strong communication and problem-solving skills
  • Detail-oriented with the ability to manage multiple inquiries
  • Passion for technology and consumer electronics
  • Ability to work efficiently in a remote environment
  • Team player with a positive, proactive attitude
  • Willingness to learn and adapt to fast-changing technologies
  • Deliver high-quality customer support in a Nordic language (Danish, Swedish, Norwegian, or Finnish) for consumer electronics inquiries
  • Troubleshoot and resolve technical issues to enhance customer experience
  • Educate customers about product features and functionalities
  • Document customer interactions accurately and maintain records
  • Collaborate with technical teams to ensure effective solutions
  • Stay updated on product knowledge to provide the best support possible

Communication SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationAdaptabilityVerbal communicationTroubleshootingActive listeningTechnical supportCustomer support

Posted 2 days ago
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📍 United States

💸 71700.0 - 180200.0 USD per year

🏢 Company: internaljobs

  • Bachelor’s Degree
  • Minimum 2 years of experience in one or more of the following; OR an associate’s degree with 6+ years of experience; OR high school diploma (or equivalent) with 8+ years of relevant experience: Professional Sales or Promotional Activity, Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or Account Management, Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT, etc.), Educator (e.g., Teacher, Principal), Full Time Military experience
  • Must live within 25 miles of the border of the territory.
  • Valid US driver’s license and a driving record in compliance with company standards.
  • Ability to travel to all accounts/office locations within territory
  • Depending on size of territory and business need, candidates may be required to stay overnight as necessary
  • Drives sales in assigned territory
  • Engages with customers both face to face and virtually
  • Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact
  • Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement
  • Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
  • Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable
  • Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives.
  • Completes all administrative expectations on time and compliantly.

Business DevelopmentSalesforceCommunication SkillsCollaborationCustomer servicePresentation skillsWritten communicationAccount ManagementTeamworkVerbal communicationSales experienceMarket ResearchCustomer Success

Posted 2 days ago
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📍 United States

🧭 Full-Time

🔍 Insurance

  • At least 1-2 years of customer service experience, preferably in the insurance industry (pet insurance experience is a plus).
  • Experience in a customer-facing role (reviewing claims status, insurance contracts and policy management is highly valued).
  • Excellent verbal and written communication skills, with the ability to explain complex insurance concepts clearly and concisely.
  • Strong problem-solving skills and the ability to handle customer inquiries professionally and compassionately.
  • Attention to detail, particularly when managing claims and updating customer records.
  • Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
  • Comfortable using CRM systems, email platforms, chat software, and other relevant tools for remote work.
  • Ability to adapt quickly to new technologies and systems.
  • High school diploma or equivalent; a bachelor’s degree is a plus.
  • Provide exceptional service to pet owners via phone, chat, and email inquiries regarding pet insurance policies, claims, and coverage options.
  • Educate customers about the various pet insurance products we offer, explaining policy details, coverage options, and premiums in clear, easy-to-understand language.
  • Assist pet owners in navigating the claims process, from submitting claims to providing updates and assisting with necessary documentation.
  • Address and resolve customer concerns or issues related to claims, policy changes, or billing. Ensure timely follow-ups and customer satisfaction.
  • Maintain detailed records of all customer interactions, claims, and follow-up actions in our CRM system to ensure consistency and accuracy.
  • Leverage our internal systems and technology tools to efficiently manage customer inquiries, update records, and track case progress. Comfort with navigating online platforms and tools is essential.
  • Ensure all customer interactions and processes comply with company policies, regulatory requirements, and best practices.
  • Participate in ongoing training and development to stay up to date with product offerings, system updates, and industry best practices.

Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsWritten communicationMultitaskingComplianceExcellent communication skillsAdaptabilityVerbal communicationActive listeningSales experienceComputer skillsCRMCustomer support

Posted 2 days ago
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📍 United States

🔍 Fitness

🏢 Company: Redefining Strength

  • You must have experience closing a high-ticket ($2K+) fitness offer before.
  • You need belief in yourself—that you can help women transform their lives. Belief that what we offer is truly transformational.
  • Ability to excel in a high-pressure, emotional role.
  • Speak with women on the phone, hosting 45-minute conversations to help them decide if Redefining Strength is the right program for them.
  • Use our proven system (no cold pitching here) to enroll qualified leads into our high-ticket VIP program.
  • This role is performance-based. Your hustle, your heart, your results = your paycheck.
  • This is an inbound role. Calls will be scheduled on your calendar, but you will be expected to follow up and keep an organized pipeline.
  • You’ll be expected to stay sharp on our offering, align every sale with our mission, and maintain a professional presence every time you show up for a call.

Communication SkillsCustomer serviceInterpersonal skillsRelationship buildingNegotiation skillsVerbal communicationActive listeningClient relationship managementStrong communication skillsSales experienceLead GenerationCRM

Posted 2 days ago
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📍 United States

🔍 Security

🏢 Company: Bitwarden👥 101-250💰 $100,000,000 Series B over 2 years agoPrivacyCyber SecurityEnterprise SoftwareIdentity ManagementSoftware

  • 4+ years experience in product management, solutions engineering, customer success management, or product marketing
  • Experience in enterprise SaaS a strong plus
  • Experience in enterprise onboarding a strong plus
  • Knowledge of the Identity & Access Management (IAM) space a strong plus
  • Knowledge of the security space a strong plus
  • Ability to empathize with the day-in-the-life of a seller
  • Ability to empathize with the needs of customers as well as high emotional intelligence to build positive working relationships with internal teams in a distributed working environment
  • Excellent written and verbal communication skills
  • A growth mindset and a desire to learn from others
  • Excitement and enthusiasm for open source and for better internet security
  • Uncover competitive insights via product deep-dives and report that to cross-functional leadership group
  • Lead the competitive intelligence program at Bitwarden by providing fact-based intelligence and insight that supports Bitwarden advantages and differentiation
  • Develop channels to clearly and effectively deliver information,including comparison grids, competitive profiles/snapshots, for use by sales, marketing, and executive leadership
  • In partnership with Marketing, develop customer-facing content for use by the sales team and to be published externally on the website, including slide decks, whitepapers, videos, and newsletters
  • Continually iterate on sales messaging in partnership with the sales team
  • Be able to assist our sales teams with in-deal support

Data AnalysisProduct ManagementSalesforceContent creationCommunication SkillsRESTful APIsWritten communicationVerbal communicationCross-functional collaborationSales experienceMarket ResearchData visualizationMarketingStakeholder managementCustomer SuccessSaaS

Posted 2 days ago
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📍 United States of America

🔍 Pharmaceutical

🏢 Company: DSI👥 5001-10000ConsultingSecurityProfessional Services

  • Experience in global clinical operations methods and processes in industry setting is required
  • Clinical Project Management experience required
  • Strong Global Oncology therapeutic area experience required
  • Lead the core study team while project managing and collaborating with internal stakeholders to ensure cross functional integration and delivery of study milestones (e.g. protocol, eCRF/EDC, IXRS, Clinical Study Oversight Plan etc.)
  • Ensure operational study-level timeline, budget, deliverables and quality management
  • Facilitate escalation and resolution of issues with CRO/ vendors/ site/ country performance raised by the study team, including serious quality incidents and serious breaches of GCP. The SDL is accountable for escalation to the OPL/Asset Lead (or Senior Line Leaders in the absence of Asset Lead).
  • Where appropriate, may delegate certain responsibilities to Study Manager(s) assigned to the study
  • Contribute to and interface with different levels of study governance, as required
  • Oversee the development of the clinical study plan including critical path activities and interdependencies for assigned clinical stud(ies)
  • Provide operational input into concepts, CDP, study protocol profiles, final protocols and amendments
  • Participate in protocol and amendment review. Contribute to the development of and oversee delivery timelines of ICF, IB and safety communications, DSUR, IND.
  • Partner with other functional leaders to address core study team gaps and ensures accurate and complete study team list is maintained.
  • In partnership with the lead physician, Clinical Scientist and all study team members, accountable for the co-ordination and conduct of feasibility process for protocol development in alignment with the CDP/IEP.
  • Application of feasibility analysis to manage study implementation in the clinical and regulatory environment across participating regions, provide quality data and ensure timely study delivery
  • Lead the CRO and vendor selection process and scope of work in collaboration with the study team and Procurement Management.
  • Lead trial feasibility and site identification and qualification activities in collaboration with the CRO, feasibility team and the study team.
  • Assist Data Management with development of the clinical database (edit checks, CCG development, and UAT)
  • Ensure operational adherence to the clinical study oversight plan
  • Reinforce CRO/Vendor accountability for trial execution and quality data delivery. Foster a culture of empowerment and accountability for CRO to resolve study issues internally, raising such for DS action per exception/defined criteria for escalation
  • Monitor clinical trial performance and quality metrics and share with study team and GPT on regular basis and ensure actions are taken (at the study team level and CRO and vendors levels) and/or issues / risks are escalated to project team level and relevant governance bodies
  • Lead escalation and resolution of issues with CRO/ vendors/ site/ country performance including serious quality incidents and serious breaches of GCP. Triage, resolve or escalate study issues /risk mitigations as per JOC/ESC and other established forums. The SDL is accountable for escalation to the Asset Lead (or Senior Line Leaders in the absence of Asset Lead).
  • Monitor study budget against trial progress and Inform Finance of deviations
  • Review and approve Vendor invoices, including investigator grants and pass through costs.
  • Support inspection readiness and quality initiatives pertaining to assigned study(ies).
  • Serve as primary SME engaged in dialogue with inspector(s) to address study inquiries throughout course of HA inspection
  • Ensure trial master file is complete and accurate for assigned stud(ies).
  • Ensure that a study level operational risk management plan is in-place and applies a smart-risk taking philosophy
  • Responsible for the delivery, oversight, performance and management of 3rd party vendors to ensure compliance with Daiichi Sankyo’s quality measures and adherence to scope of work within timelines and budget at a task level.

LeadershipProject ManagementGCPProject CoordinationCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsProblem SolvingAgile methodologiesMentoringWritten communicationMS OfficeVerbal communicationRisk ManagementTeam managementStakeholder managementStrategic thinkingEnglish communicationBudget management

Posted 2 days ago
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📍 Georgia

💸 123360.0 - 185040.0 USD per year

🔍 Insurance

  • Juris Doctorate Degree from an accredited law school and a license to practice in the state of Georgia is required
  • Minimum of 7 years of legal practice with demonstrable verdict experience within insurance defense
  • First chair jury trial experience is strongly preferred
  • Legal research and motion practice expertise
  • Positive-minded and collaborative team-player attitude
  • Excellent verbal and written communication skills
  • Solid MS Office proficiency (Word, Excel, PowerPoint & Outlook)
  • Lexis Nexis experience is a plus!
  • Analyze complex legal and factual issues, conduct extensive and develop well-reasoned legal research.
  • Independently create and present defense strategies on behalf of clients.
  • Prepare complex pleadings, written discovery, motions and briefs in support of defense strategies with autonomy.
  • Attend hearings and other court appearances, depositions, and trial with autonomy.
  • Partner with our claims partners to achieve the best results for our Hartford insured.
  • Provide effective and timely communications, information, legal advice and other services to clients on legal and factual issues.
  • Communicate with the court, witnesses, opposing counsel, and co-counsel with professional diplomacy and discretion.
  • Facilitate prompt, efficient and effective disposition of assigned cases.
  • Independently prepare and present witnesses and evidence at trials, hearings, arbitrations and alternative dispute resolutions.
  • Research, draft, file and argue substantive motions on behalf of clients.
  • Provide in-house training to junior associates and/or claims partners.
  • Attend continuing legal education seminars to maintain high level of professional expertise.

SQLWritten communicationMS OfficeVerbal communication

Posted 2 days ago
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