Polish Customer Support for Online Marketplace - Paid Relocation to Greece

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💎 Seniority level: Entry, No experience required

📍 Location: Greece, Poland, Germany, Netherlands, Ireland

🔍 Industry: Online Marketplace

🏢 Company: Patrique Mercier Recruitment JP

🗣️ Languages: Polish, English

⏳ Experience: No experience required

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceWritten communicationExcellent communication skillsProblem-solving skillsFluency in EnglishVerbal communicationActive listeningCRM

Requirements:

Fluency in Polish and English, both written and spoken.
Excellent communication skills and a strong focus on customer service.
Ability to work independently in a remote setting and manage time effectively.
Problem-solving abilities with keen attention to detail.
No previous experience required; eagerness to learn and support customers is essential.
Positive attitude and a willingness to collaborate within a team.
Desire to relocate to Greece and embrace new cultural experiences.

Responsibilities:

Provide high-quality customer support to Polish-speaking clients through various channels, including phone, email, and live chat.
Assist customers with inquiries regarding products, orders, and returns.
Resolve customer issues promptly and effectively, enhancing overall customer satisfaction.
Document customer interactions in the CRM system with accuracy and thoroughness.
Collaborate with team members to improve service processes and customer experience.
Participate in training sessions to stay updated on the latest marketplace features and best practices.
Share feedback with management to help develop strategies for improving customer support.

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