- Create and maintain client profiles by accurately inputting information into the client's system
- Work closely with clinical staff to retrieve necessary information required for processing patient claims
- Verify the completeness and accuracy of client information, make necessary updates, and review and analyze claim documentation for compliance with established guidelines and requirements
- Maintain confidentiality and handle sensitive information by established protocols
- Assist in the development and implementation of process improvements to enhance efficiency and quality
- Maintain effective working relationships with colleagues using appropriate interpersonal and communication skills
MS Office