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🔥 Head of CRO (Remote US)
Posted about 3 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS marketing

🏢 Company: Directive Consulting

  • 5+ years of experience in Conversion Rate Optimization with a proven track record in B2B SaaS environments.
  • Demonstrated experience managing or transforming a team towards CRO, including creating best practices and training others.
  • Strong understanding of optimization tools (e.g., Google Optimize, Optimizely, Hotjar) and experience leading data-driven tests for client growth.
  • Proven experience working cross-functionally with marketing and sales teams to grow product revenue and client base.
  • Excellent leadership, communication, and interpersonal skills, with the ability to influence both internal stakeholders and external clients.
  • Ability to thrive in a fast-paced, performance-driven environment, with an entrepreneurial spirit that’s eager to innovate and improve.
  • Lead the overhaul of the existing team to shift focus from design to CRO, creating a results-oriented, data-driven team.
  • Develop and implement CRO methodologies that align with Directive's Customer Generation strategy, focusing on driving customer acquisition and retention.
  • Collaborate with sales on pitches for new business and upsell opportunities, positioning CRO as a critical growth lever for clients.
  • Own team development, including upskilling designers to better understand CRO principles, optimizing existing strategies, and growing the team's overall skill set.
  • Ensure financial success by maintaining healthy department margins and achieving revenue targets.
  • Drive thought leadership in CRO, contributing to internal knowledge sharing and external marketing initiatives.
  • Work with clients to identify conversion opportunities, develop hypotheses, and lead A/B testing initiatives to validate improvements.
  • Report on CRO performance, providing insights and actionable recommendations for continued growth.

Data AnalysisSaaSA/B testing

Posted about 3 hours ago
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🔥 Head of CRO (Remote Canada)
Posted about 3 hours ago

📍 Canada

🧭 Full-Time

🔍 SaaS marketing

🏢 Company: Directive Consulting

  • 5+ years of experience in Conversion Rate Optimization with a proven track record in B2B SaaS environments.
  • Demonstrated experience managing or transforming a team towards CRO, including creating best practices and training others.
  • Strong understanding of optimization tools (e.g., Google Optimize, Optimizely, Hotjar) and experience leading data-driven tests for client growth.
  • Proven experience working cross-functionally with marketing and sales teams to grow product revenue and client base.
  • Lead the overhaul of the existing team to shift focus from design to CRO, creating a results-oriented, data-driven team.
  • Develop and implement CRO methodologies that align with Directive's Customer Generation strategy, focusing on driving customer acquisition and retention.
  • Collaborate with sales on pitches for new business and upsell opportunities, positioning CRO as a critical growth lever for clients.
  • Own team development, including upskilling designers to better understand CRO principles, optimizing existing strategies, and growing the team's overall skill set.
  • Ensure financial success by maintaining healthy department margins and achieving revenue targets.
  • Drive thought leadership in CRO, contributing to internal knowledge sharing and external marketing initiatives.
  • Work with clients to identify conversion opportunities, develop hypotheses, and lead A/B testing initiatives to validate improvements.
  • Report on CRO performance, providing insights and actionable recommendations for continued growth.

LeadershipProject ManagementData AnalysisPeople ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsRESTful APIsClient relationship managementSales experienceStrategic thinkingDigital MarketingSaaSA/B testing

Posted about 3 hours ago
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📍 United States

🧭 Full-Time

🔍 SaaS marketing

🏢 Company: Directive Consulting

  • 5+ years of experience in Conversion Rate Optimization with a proven track record in B2B SaaS environments.
  • Demonstrated experience managing or transforming a team towards CRO, including creating best practices and training others.
  • Strong understanding of optimization tools (e.g., Google Optimize, Optimizely, Hotjar) and experience leading data-driven tests for client growth.
  • Proven experience working cross-functionally with marketing and sales teams to grow product revenue and client base.
  • Lead the overhaul of the existing team to shift focus from design to CRO, creating a results-oriented, data-driven team.
  • Develop and implement CRO methodologies that align with Directive's Customer Generation strategy, focusing on driving customer acquisition and retention.
  • Collaborate with sales on pitches for new business and upsell opportunities, positioning CRO as a critical growth lever for clients.
  • Own team development, including upskilling designers to better understand CRO principles, optimizing existing strategies, and growing the team's overall skill set.
  • Ensure financial success by maintaining healthy department margins and achieving revenue targets.
  • Drive thought leadership in CRO, contributing to internal knowledge sharing and external marketing initiatives.
  • Work with clients to identify conversion opportunities, develop hypotheses, and lead A/B testing initiatives to validate improvements.
  • Report on CRO performance, providing insights and actionable recommendations for continued growth.

LeadershipData AnalysisGoogle AnalyticsCross-functional Team LeadershipStrategyFinancial ManagementClient relationship managementSales experienceData visualizationTeam managementSaaSA/B testing

Posted about 3 hours ago
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🔥 IT Security Administrator
Posted about 4 hours ago

📍 UK, Europe, Asia

🧭 Full-Time

🔍 Blockchain

🏢 Company: Babylon Labs

  • Proven experience as an IT Administrator, ideally in a startup environment with a globally distributed workforce.
  • Strong understanding of threat models in blockchain environment
  • Proactive application of security principles, including Zero Trust architecture, and their application in a remote work context.
  • Experience with MDM solutions, Google Workspace, SSO, and cloud SaaS, with a focus on global accessibility and security.
  • Proficiency in scripting languages (e.g., Python, Bash).
  • Experience with security tools and technologies suitable for remote management.
  • Excellent problem-solving and troubleshooting skills, with the ability to adapt to diverse technical environments.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with a geographically dispersed team.
  • Ability to work independently and as part of a team, managing priorities and deadlines
  • Experience in international hardware shipping
  • Experience securing GitHub access.
  • Experience with blockchain technologies
  • Design, implement, and maintain a secure IT infrastructure, adhering to Zero Trust principles
  • Develop and enforce security policies and procedures for all IT systems and devices, taking into account diverse regional regulations and network conditions.
  • Conduct regular security audits and vulnerability assessments, with a focus on remote access and endpoint security.
  • Manage device procurement, distribution, and lifecycle for a geographically diverse team
  • Implement and manage a Mobile Device Management (MDM) solution to ensure device security and compliance.
  • Administer Google Workspace, SSO solutions, SaaS application and cloud infrastructure (e.g., AWS, GCP, Azure), ensuring secure access and configuration
  • Manage user accounts, permissions, and access control across all systems with the application of principles such as least privilege and separation of duty 
  • Implement and maintain Single Sign-On (SSO) and multi-factor authentication (MFA)
  • Implement zero trust secure access from any location.
  • Evaluate, select, and onboard security solutions (e.g., endpoint protection, SIEM, vulnerability scanners) 
  • Integrate security tools with existing systems and workflows, ensuring effective threat detection and response.
  • Develop and maintain scripts and automation tools to streamline IT operations and enhance security
  • Automate security tasks, such as patch management, vulnerability scanning or secure configuration enforcement
  • Manage relationships with IT and security vendors and service providers
  • Evaluate vendor security practices and ensure compliance with company policies 
  • Participate in security incident response and investigations, coordinating with remote team members and external partners.
  • Provide technical support to employees across multiple time zones and locations.
  • Conduct IT security awareness training for employees, tailored to the specific risks and challenges of a distributed workforce.

AWSPythonBashBlockchainCloud ComputingCybersecurityGCPAzureCI/CDLinuxDevOpsTerraformScriptingSaaS

Posted about 4 hours ago
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📍 US

💸 55000.0 - 65000.0 USD per year

🔍 Software Development

🏢 Company: StarRez👥 251-500💰 Private about 3 years agoConsultingSaaSProperty ManagementSoftware

  • Bachelor's degree preferred or 6+ years equivalent relevant professional experience
  • Experience working in a customer facing technical support role
  • 3+ years of experience utilizing StarRez, THD, or Mercury software, preferably as a Power User OR are a current StarRez employee
  • 3+ years of experience working in University or College Housing, Residence Life, OR Student accommodation/reservations systems OR relevant database management experience
  • Develop strong relationships with assigned customers through regular, meaningful engagement to ensure satisfaction and long-term success.
  • Work with customers to establish goals, track key performance indicators, and provide guidance on maximizing their use of StarRez solutions.
  • Analyze customer usage metrics, gather feedback, and run NPS surveys to proactively identify areas for improvement and growth.
  • Anticipate customer needs, offer strategic recommendations, and identify logical expansion opportunities to enhance their investment.
  • Serve as the primary point of contact for escalations, taking ownership of issues and ensuring timely resolution through proper escalation channels.
  • Act as a subject matter expert, offering best practices and business process guidance to help customers optimize their housing management operations.
  • Track outstanding implementation items and collaborate with internal teams to ensure timely delivery and customer satisfaction.
  • Help customers design and strategize the integration of StarRez with other systems to improve efficiency and operations.
  • Develop project plans, procedures, and internal documentation strategies to support customers' ongoing success with the platform.
  • Work cross-functionally with internal departments to provide escalation support, track project timelines, and ensure a seamless customer experience.

Project ManagementSQLData AnalysisJiraCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringOrganizational skillsRelationship buildingMS OfficeAccount ManagementEmpathyTrainingActive listeningClient relationship managementCross-functional collaborationData entryStrategic thinkingTechnical supportCustomer supportCustomer SuccessSaaS

Posted about 5 hours ago
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📍 United States

🧭 Full-Time

💸 160000.0 - 200000.0 USD per year

🔍 Software, Hardware, SaaS

🏢 Company: Skydio👥 501-1000💰 $170,000,000 Series E 4 months agoArtificial Intelligence (AI)DronesMachine LearningRoboticsLaw EnforcementDrone Management

  • 5-10+ years of successful enterprise sales experience in software, hardware, or SaaS.
  • 3+ years of sales management experience, preferably in an Enterprise SaaS environment.
  • Proven track record of building and leading high-performing teams that drive revenue growth.
  • Strong executive presence—you’re confident, articulate, and skilled at influencing stakeholders at all levels.
  • Deep expertise in complex enterprise sales involving hardware, software, services, and managed solutions.
  • Comprehensive understanding of enterprise contracts, including Master Purchase Agreements, MSAs, Order Forms, and SOWs.
  • Experience engaging with CFOs and finance teams to structure deals, address CapEx vs. OpEx considerations, and optimize project financing.
  • Exceptional deal strategy skills, crafting proposals that align with customer ROI, business structure, and multi-year commitments.
  • Familiarity with MEDDIC/MEDDPICC or similar sales methodologies preferred.
  • Experience selling into Critical Infrastructure markets (Oil & Gas, Construction, Mining, etc.).
  • Understanding of UAV technology and its end-user applications is a plus.
  • Lead and develop a high-caliber sales team, driving revenue growth and consistently exceeding targets.
  • Hire, train, and mentor Account Executives, fostering a culture of performance and professional development.
  • Deeply understand enterprise customer challenges and translate Skydio’s value proposition into compelling business solutions.
  • Collaborate cross-functionally with Revenue Operations, Marketing, and Customer Success to refine sales strategy and optimize execution.
  • Own forecasting and analytics, tracking performance and driving data-driven decision-making.

LeadershipBusiness DevelopmentPeople ManagementProduct OperationsCross-functional Team LeadershipStrategyNegotiationMS OfficeAccount ManagementSales experienceStrategic thinkingCRMFinancial analysisCustomer SuccessSaaS

Posted about 5 hours ago
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📍 United States

🔍 Ecommerce

🏢 Company: TCGPlayer_External_Career

  • Demonstrated success as a product manager or similar role working with small business ecommerce tools.
  • Expertise at customer, operations, and workflow research and past examples of creating new customer value.
  • 4 or more years of product management experience, including subject matter expertise in small business products and services, both within the United States and internationally.
  • Strong understanding of customer onboarding and retention strategies in an international SMB market.
  • Ability to engage in technical discussions and collaborations with design, engineering and operations teams.
  • Ability to coach and guide cross-functional teams without supervisory responsibility and work in a collaborative environment.
  • Improve the core product experience for our sellers by focusing on tools and services that enable them to grow and operate their business, including tools to help our online and in-store sellers better manage their orders.
  • Build strategies for these products that are competitive, cost-effective, and serve our domestic and international customers’ needs.
  • Determine customer needs through direct interactions, qualitative research, and statistical analysis.
  • Partner with cross-functional teams of developers, marketing, design, operations, and sales professionals to launch, optimize, and innovate on TCGplayer’s seller tools for product identification and pricing.
  • Define and own the product vision and strategy, measuring and achieving ambitious goals, regardless of temporary setbacks.
  • Serve as subject matter expert on small business hobby and collectible sellers’ practices, operations, and paths to long-term success.

Project ManagementBusiness AnalysisBusiness IntelligenceData AnalysisProduct ManagementProduct OperationsCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsCommunication SkillsAnalytical SkillsCollaborationCustomer serviceAgile methodologiesRESTful APIsProblem-solving skillsReportingMarket ResearchStakeholder managementTechnical supportFinancial analysisData modelingCustomer supportSaaS

Posted about 5 hours ago
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📍 United States, Canada

🧭 Full-Time

💸 97282.5 - 130800.0 USD per year

🔍 Software Development

🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff almost 5 years agoCloud Data ServicesBusiness IntelligenceInternet of ThingsSaaSSoftware

  • 6+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred
  • French and English fluency
  • Experience supporting or working with technical products
  • Solutions-oriented with strong problem solving skills
  • Excellent consultative skills with experience in end to end system implementations
  • Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software
  • Bachelor’s degree from a 4-year institution
  • Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
  • Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment
  • Create launch plans and a roadmap to increase product usage
  • Track implementation progress, participation, product adoption, and account health
  • Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases
  • Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers
  • Serve as a mentor to the wider Customer Success and Support teams
  • Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Project ManagementCommunication SkillsRESTful APIsRelationship buildingAccount ManagementSales experienceStrategic thinkingCustomer SuccessSaaS

Posted about 6 hours ago
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🔥 Senior Deal Desk Analyst
Posted about 6 hours ago

📍 United Kingdom

🔍 SaaS

🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff almost 5 years agoCloud Data ServicesBusiness IntelligenceInternet of ThingsSaaSSoftware

  • Bachelor’s Degree or experience in lieu of Degree
  • 5+ years of experience either in Deal Desk, Finance, Sales Operations or Revenue Operations
  • Proficiency in understanding the overall construction of complex, enterprise SaaS deals; able to advise on booking and revenue recognition ramifications based on deal construct.
  • Ability to analyze deal economics and explain available commercial levers to Sales.
  • Successful track record of operating in a high-growth business, with a demonstrated ability to drive results independently.
  • Ability to balance competing priorities in a fast-paced environment and demonstrate strong time management skills.
  • Highly responsive; ability to work extended hours during month and quarter-end cycles, as needed.
  • In close partnership with Sales, guide the structure and execution of deals while optimizing for customer experience, revenue, profitability, and compliance.
  • Influence deals by advising on optimal deal structure, discounting best practices, and standard commercial terms. Educate Sales on standard commercial strategy to drive deal velocity and repeatable success.
  • Evaluate deal financials, including deal margin, payment terms, and cash flow, to optimize deal execution against company financial targets.
  • Mitigate risk through application of standardized terms, ensuring deals align with company policies and revenue recognition requirements.
  • Manage the EMEA Deal Desk support request and quote approval queue, consistently maintaining SLAs with high impact output.
  • Proficiency in understanding deal financials to drive business decision-making.
  • Coordinate closely with internal stakeholders & customers to drive deal closure and ensure a seamless customer experience.
  • Collaborate with Enablement to build and deliver training sessions for Sales.
  • Identify opportunities for process improvement and, in conjunction with leadership, implement solutions to quantifiably increase efficiency.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

SQLSalesforceREST APIMicrosoft ExcelCRMFinancial analysisFinanceSaaS

Posted about 6 hours ago
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📍 United States, Canada

🧭 Full-Time

💸 83000.0 - 138000.0 USD per year

🔍 Software Sales

🏢 Company: careers

  • 3-5 years of enterprise software sales experience
  • Experience creating complex & enterprise-wide SaaS deals
  • Ability to build relationships
  • Desire and ability to embrace the Customer Experience revolution.
  • Identify, negotiate, and close big deals in a defined territory.
  • Work with CMOs and CTOs to build solutions.
  • Develop sales opportunities and identify decision-makers.

Business DevelopmentCommunication SkillsRelationship buildingAccount ManagementNegotiation skillsClient relationship managementSales experienceLead GenerationCRMCustomer SuccessSaaS

Posted about 6 hours ago
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