Senior Deal Desk Analyst

View full description

Requirements:

• Bachelor’s Degree or experience in lieu of Degree
• 5+ years of experience either in Deal Desk, Finance, Sales Operations or Revenue Operations
• Proficiency in understanding the overall construction of complex, enterprise SaaS deals; able to advise on booking and revenue recognition ramifications based on deal construct.
• Ability to analyze deal economics and explain available commercial levers to Sales.
• Successful track record of operating in a high-growth business, with a demonstrated ability to drive results independently.
• Ability to balance competing priorities in a fast-paced environment and demonstrate strong time management skills.
• Highly responsive; ability to work extended hours during month and quarter-end cycles, as needed.

Responsibilities:

• In close partnership with Sales, guide the structure and execution of deals while optimizing for customer experience, revenue, profitability, and compliance.
• Influence deals by advising on optimal deal structure, discounting best practices, and standard commercial terms. Educate Sales on standard commercial strategy to drive deal velocity and repeatable success.
• Evaluate deal financials, including deal margin, payment terms, and cash flow, to optimize deal execution against company financial targets.
• Mitigate risk through application of standardized terms, ensuring deals align with company policies and revenue recognition requirements.
• Manage the EMEA Deal Desk support request and quote approval queue, consistently maintaining SLAs with high impact output.
• Proficiency in understanding deal financials to drive business decision-making.
• Coordinate closely with internal stakeholders & customers to drive deal closure and ensure a seamless customer experience.
• Collaborate with Enablement to build and deliver training sessions for Sales.
• Identify opportunities for process improvement and, in conjunction with leadership, implement solutions to quantifiably increase efficiency.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.