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🔥 Senior Support Representative (PST)

Posted 36 minutes ago

📍 United States

🧭 Full-Time

💸 70000.0 - 93000.0 USD per year

🔍 Healthcare Technology

🔧 Requirements

5-8 years of experience in similar customer-facing roles at a software as a service business
Strong foundational understanding of single sign-on, billing and invoicing, modern browsers and mobile operating systems, email deliverability, DNS records, and reading log files
Excellent writing skills
Organized and self-directed
Strong problem-solving skills

💡 Responsibilities

Provide customer support via email
Troubleshoot potential bugs
Document feature requests
Analyze customer data
Help customers get started with the product
Collaborate with the team
Provide phone support when needed

Problem Solving Customer service RESTful APIs Written communication Excellent communication skills Troubleshooting Active listening Technical support Customer support SaaS

Posted 36 minutes ago

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🔥 Client Advocate Team - Retirement Services

Posted about 1 hour ago

📍 United States

🔍 Retirement Services

🏢 Company: CorebridgeFinancial

🔧 Requirements

2+ years of client service experience
Strategic and analytical problem solving skills, successful at managing and meeting project deadlines.
Strong knowledge of financial product lines and tax experience preferred
Must be able to work overtime with little notice due to requirements of the workload
Excellent Customer Service skills in writing and phone etiquette

💡 Responsibilities

Provide Customer Service Support. On a daily and continuous basis CSS will receive inbound and make outbound calls to provide Customer Service support to CSP's, Internal Business Partners, agents and customers
Prioritize activities, seeking the input and cooperation of others, getting approvals, tracking down information and coordinate your work flow every day
Adapt to changing incoming workflow needs.
Handle special projects that are assigned with more complex problem accounts to coordinate and resolve.
Maintain high levels of performance despite working with different team members.
Proficiently use financial administration systems.
Initiate the resolution of incomplete financial documents

SQL Analytical Skills Microsoft Excel Customer service Attention to detail Time Management Written communication Adaptability Problem-solving skills Verbal communication Client relationship management Strong communication skills Financial analysis

Posted about 1 hour ago

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🔥 Training Specialist - Clinical Services

Posted about 2 hours ago

📍 United States

🧭 Full-Time

💸 70000.0 - 90000.0 USD per year

🔍 Clinical Services

🏢 Company: Reveleer👥 101-250💰 $65,000,000 Debt Financing over 1 year agoArtificial Intelligence (AI)SaaS Machine Learning Information Technology Health Care

🔧 Requirements

Current coding certification required through AAPC and/or AHIMA (e.g., CPC, CPC-P, CPC-H, CPC-I, CRC, CCS, RHIT, RHIA)
Minimum of 2 years of coding experience, with direct knowledge of Medicare and commercial risk adjustment models, including Hierarchical Condition Categories (HCC)
Experience working across all Reveleer clinical lines of business, including Risk Adjustment, Initial Validation Audit (IVA), and HEDIS abstraction
Strong knowledge of ICD-10 and CPT coding guidelines, medical terminology, anatomy, and physiology
Familiarity with coding quality audits, re-education strategies, and identifying error trends
Bachelor's degree preferred
Commitment to confidentiality and protection of patient health information in accordance with HIPAA and privacy standards
Demonstrated ability to facilitate engaging, interactive training sessions in both live (virtual or in-person) and asynchronous formats
Strong understanding of adult learning principles, learning styles, and behavior change strategies
Ability to design and deliver structured learning experiences that promote skill application and knowledge retention
Skilled in developing and maintaining comprehensive training materials such as facilitator guides, visual presentations, job aids, assessments, and quick-reference tools
Experience creating and using knowledge checks or assessments to measure learning outcomes and identify coaching opportunities
Proficient in adapting communication styles and instructional techniques to meet the needs of various audiences (e.g., internal coders, QA staff, customers)
Comfortable and professional on camera for virtual instructor-led sessions and team meetings
Proven ability to gather and incorporate learner feedback to improve training quality and effectiveness
Experience collaborating with subject matter experts (SMEs), clinical leaders, or QA teams to align training with business goals and performance expectations
Excellent verbal and written communication skills, with the ability to explain complex clinical or coding concepts clearly and concisely
Highly professional, articulate, self-directed, and able to manage multiple training initiatives with minimal supervision
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Strong computer skills with ability to learn new systems quickly
Reliable high-speed internet access required for remote work and virtual training delivery
Familiarity with LMS platforms, Zoom, Microsoft Teams, and other virtual training tools.

💡 Responsibilities

Facilitate Internal Training: Design and Deliver onboarding and ongoing training for internal clinical coders on the Reveleer platform, coding standards, and documentation protocols. Sessions may be live virtual or in-person.
Train Customers on Guidelines: Provide customer-facing training focused on clinical coding guidelines and ensure alignment with internal training for consistency and accuracy.
Maintain and Update Coding Guidelines: Own the creation, maintenance, and communication of internal and customer-facing coding guideline documents; ensure updates reflect compliance and operational changes.
Develop CEU Content: Design continuing education resources for coders and abstractors, including content eligible for AAPC CEUs and submission for approval.
Create Learning Materials: Write and design clear, engaging, and instructionally sound learning materials—including slide decks, guides, job aids, and reference documents—for both internal and external audiences.
Assess Training Needs: Evaluate training requirements based on audit results, project-level needs, and customer-specific expectations. Develop plans to re-educate coders based on error trends.
Collaborate Cross-Functionally: Partner with Clinical Operations, QA, and Product teams to ensure training programs reflect current processes and system updates.
Flex Schedule Support: Adjust work hours as needed to deliver training and provide support across multiple coder shifts and global time zones, including evenings, weekends, and occasional offshore (India) schedules.
Drive Continuous Improvement: Gather feedback, analyze performance data, and identify opportunities to enhance training effectiveness and learning outcomes.
Special Projects: Support additional training initiatives and departmental projects as needed.

Communication Skills Analytical Skills Customer service Attention to detail Organizational skills Presentation skills Written communication Documentation Microsoft Office Suite Interpersonal skills Problem-solving skills Training Computer skills

Posted about 2 hours ago

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🔥 2025 - 2026 Grade Levels K-5 Bilingual Elementary U.S. Certified Teacher - Virtual

Posted about 2 hours ago

📍 United States

🧭 Part-Time

🔍 EdTech

🏢 Company: Elevate K-12: Teach With Us

🔧 Requirements

An active, verifiable teaching certification in the United States for: Elementary with a Bilingual endorsement
Certified and experienced with teaching students in grades K-5.
Must physically reside in the United States during the 2025-2026 school year
A daily available time block of at least three consecutive hours, Monday through Friday, 8am - 4pm EST.
Ability to work a part-time schedule of 10-20 hours per week during normal school hours.
A laptop or desktop computer with a reliable high-speed internet connection.

💡 Responsibilities

Teach K-5 Bilingual Elementary classes virtually.

Communication Skills Problem Solving Attention to detail Organizational skills Time Management Written communication Interpersonal skills Adaptability Critical thinking Teamwork Active listening Computer skills English communication

Posted about 2 hours ago

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🔥 Seeking Professionals for a New Approach to an Old Industry

Posted about 2 hours ago

📍 Canada, New Zealand, United States

🔍 Insurance

🔧 Requirements

Passionate.
Competitive.
Motivated.
Dependable.
Hardworking.
Adaptable.
Flexible,
Trainable.

💡 Responsibilities

Conducting virtual consultations with clients.
Assessing clients’ needs and imparting knowledge on solutions.
Cultivating lasting client relationships through consistent, periodic check-ins.
Completing related administrative tasks (like note taking, appointment setting, etc.) as needed.

Communication Skills Customer service Mentoring Presentation skills Written communication Interpersonal skills Excellent communication skills Adaptability Verbal communication Training Active listening Client relationship management Relationship management Sales experience Computer skills Customer support

Posted about 2 hours ago

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🔥 Dutch Speaking Customer Service Expert For Bofrost - Remote In Greece

Posted about 3 hours ago

📍 Greece

🔍 Customer Service

🏢 Company: Patrique Mercier Recruitment TR

🔧 Requirements

Fluency in Dutch and English is essential
Experience in customer service or a related role is strongly preferred.
Outstanding communication skills with a focus on delivering excellent customer care.
Strong problem-solving skills and a proactive approach to customer support.
Familiarity with CRM systems and common office applications.
Ability to work independently in a remote setting while collaborating effectively with a team.

💡 Responsibilities

Provide professional and friendly customer service to Dutch-speaking clients via phone, email, and chat.
Address customer inquiries, resolve complaints, and ensure satisfaction with Bofrost products.
Deliver accurate information about products and services, assisting customers in making informed choices.
Maintain thorough documentation of customer interactions in our CRM system for record-keeping.
Work collaboratively with team members to enhance service delivery and customer experience.
Collect feedback from customers to report on service quality and suggest improvements.

Communication Skills Problem Solving Customer service Written communication Fluency in English Verbal communication CRM Customer support

Posted about 3 hours ago

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🔥 Apply to be a coach on Leland!

Posted about 3 hours ago

📍 USA

🧭 Contract

🏢 Company: Leland

🔧 Requirements

Has coached or mentored 10+ individuals and is passionate about helping others reach their goals.
Has a proven track record of success and expertise in the areas they'll be coaching (career advancement, test preparation, or school applications).
Has been accepted to, graduated from, or worked with a top firm, program, or institution in their field.

💡 Responsibilities

Guide clients toward achieving their goals through structured coaching and personalized support.
Provide actionable feedback on performance, offer practice sessions (e.g., interviews, test scenarios, or application exercises), and assist with improving application materials where relevant.
Share your insights and expertise on what makes someone successful in your area of focus.

Communication Skills Customer service Mentoring Written communication Coaching Interpersonal skills Problem-solving skills Verbal communication Active listening Client relationship management Relationship management

Posted about 3 hours ago

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🔥 Customer Service Associate

Posted about 3 hours ago

📍 USA

🧭 Full-Time

🔍 Fintech

🏢 Company: Relay Payments

🔧 Requirements

Preferably 1+ year of customer service, support, or call center experience
Extensive verbal communication is required for customer interaction
Excellent email and written communication skills are required for customer interaction
Passion and willingness to learn + support newly launched product offerings
Ability to develop relationships and work closely at all levels of an organization

💡 Responsibilities

Professionally answer inbound calls, chats, and emails from customers that require assistance with any of Relay’s product offerings.
Follow-up with customers where further research or communication of resolution is required.
Communicate feedback from customers to internal stakeholders to improve Relay’s product offerings.
Greet customers with empathy and warmth, helping customers feel that we are here to help them.
Review and record important/confidential customer information, such as payment info, address, phone numbers, etc.
Work with team leadership to ensure effective customer service is being delivered.
Resolve product or service issues by listening to the customer, empathizing with and apologizing for the issue, reacting by resolving or escalating the issue, and notifying both internal and external stakeholders (through product feedback, escalating product issue, etc).

Communication Skills Customer service Written communication Empathy Verbal communication Troubleshooting Active listening Relationship management Customer support

Posted about 3 hours ago

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🔥 Claims Director, Auto Physical Damage (Remote, US)

Posted about 3 hours ago

📍 United States

🧭 Full-Time

💸 145125.0 - 241875.0 USD per year

🔍 Insurance

🏢 Company: Openly👥 251-500💰 $100,000,000 Series D over 1 year agoLife Insurance Property Insurance Insurance Commercial Insurance Auto Insurance

🔧 Requirements

Minimum of 10 years of experience in property & casualty insurance claims roles with increasing responsibility and leadership.
At least 4 years of experience leading Auto or Casualty claims teams with a demonstrated track record of achieving strong operational results.
A minimum of 4 years of experience leading Auto or Casualty process design teams.
Proven ability to design, staff, and lead high-performing claims teams.
Demonstrated passion for leadership, coaching, and talent development.
Proven track record of strategic planning and budget management.
Excellent interpersonal and project management skills, with the ability to communicate and collaborate effectively across all organizational levels.
Strong analytical and problem-solving abilities.
Comfortable operating in ambiguous environments and addressing complex business challenges.
Results-oriented with strong decision-making capabilities.

💡 Responsibilities

Collaborate with the Claims Director, Auto Casualty, to ensure consistent claims philosophy, streamlined processes, and a unified policyholder experience across all auto claims.
Blueprint and build the foundational structure and processes for all Auto Physical Damage claims, setting the standard for efficiency and customer satisfaction.
Champion and contribute to the evolving operational strategy and vision for the entire Openly Claims organization, actively shaping our future.
Drive superior claim outcomes by meticulously managing operational metric targets, including loss dollars, loss adjustment expenses, claim average cycle time, customer experience, employee experience, and regulatory compliance.
Partner strategically with Vendor Management and Technology Teams to rigorously evaluate and select best-in-class vendor partners.
Innovate and implement sophisticated segmentation rules for claim routing, optimizing the intelligent use of technology, personnel, and vendors.
Collaborate closely with the Data Strategy team to design robust key operational metrics and automated reporting, fostering unparalleled transparency and data-driven decision-making.
Provide critical policy and claims feedback in collaboration with the Insurance Product team, influencing future product development.
Be a visible ambassador for Openly at leading claims industry events and forums, sharing our vision and expertise.
Maintain a keen understanding of emerging industry trends, evolving regulatory landscapes, and breakthrough technological advancements to keep Openly at the forefront.
Foster a highly collaborative and cross-functional team environment, actively working with underwriting, product, legal, and other departments to ensure a cohesive and customer-centric approach to all claims.

Leadership Project Management Data Analysis People Management Cross-functional Team Leadership Strategic Management Communication Skills Analytical Skills Mentoring Written communication Coaching Interpersonal skills Problem-solving skills Team management Process improvement Budget management

Posted about 3 hours ago

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🔥 Executive Communications Expert With Journalism Experience (Agency setting)

Posted about 3 hours ago

📍 Canada

💸 120000.0 - 180000.0 CAD per year

🏢 Company: CSuite Content

🔧 Requirements

At least 3 years of experience working as a journalist and developing creative, engaging stories, ideally in print.
At least 3 years of public relations or corporate comms experience, either in-house or with an agency.
Minimum 1-2 years of experience managing a team of creatives (editorial, social, design, etc.) or outside contractors — including overseeing their ability to meet deadlines and fulfill program deliverables.
Proven knowledge of LinkedIn (and ideally social media more broadly) as a vital strategic communications channel.

💡 Responsibilities

Work directly with a portfolio of CEOs and C-level executives to build and execute their personal communications plans, spanning their social media channels, op-eds in earned media and blog and newsletter content on owned channels.
Oversee an internal team at CSuite Content consisting of a staff writer and staff social media content creator assigned to your accounts. Ensure their efforts deliver results in a timely fashion, advance client goals, and satisfy KPIs related to social media performance, media placements, etc.
Collaborate and coordinate with clients’ teams (CEO, marketing, internal comms, public relations and more) to ensure program objectives are met and to keep clients engaged and satisfied.
Ideate, edit and signing off on executive op-eds and bylines and social media updates developed by your team, keeping writing quality, clarity and strategic impact top of mind.
Develop and nurture relationships with editors at business media outlets.
Accountable for the success of clients’ personal social media channels (primarily LinkedIn).
You’ll be the clients’ go-to resource for questions/strategic input related to their executive thought leadership program.
You’ll keep your finger on the pulse of current news in your clients’ verticals (primarily technology and retail), and find creative ways to insert your clients into these conversations.

Leadership Strategy Content creation Content management Communication Skills SEO Microsoft Office Presentation skills Written communication Account Management Research Verbal communication Writing Client relationship management Editing Team management Strategic thinking Digital Marketing

Posted about 3 hours ago

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