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🔥 Sr. Manager, Client Program Management

Posted 8 minutes ago

📍 United States of America

🏢 Company: asurioncareers_us

🔧 Requirements

5+ years in client account management or related client-facing operational or project management experience
Exceptional interpersonal, verbal and written skills and the ability to effectively present ideas and information
Ability to quickly learn and understand Asurion systems, platforms, and processes from enrollment to cancellation.

💡 Responsibilities

Owning client relationships for project and product-level engagements, including internal/external communication, program management, implementation, and identification of new business opportunities
Regularly interacting with clients’ teams to address ad hoc questions/issues, tirelessly advocating for the value of Asurion products & capabilities, and aggressively resolving client concerns regarding our programs or their performance and perception
Acting as a primary point of contact for implementation teams; providing a clear vision of client goals and assessing levels of engagement between Asurion & the Client

Project Management Cross-functional Team Leadership Operations Management Analytical Skills Customer service Agile methodologies Organizational skills Presentation skills Written communication Interpersonal skills Excellent communication skills Relationship building MS Office Account Management Negotiation skills Verbal communication Reporting Active listening Client relationship management Budgeting Cross-functional collaboration Sales experience Risk Management Stakeholder management Computer skills Financial analysis Data analytics Change Management

Posted 8 minutes ago

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🔥 Provider Relations Representative

Posted 16 minutes ago

📍 United States

🧭 Contract

🔍 Healthcare

🏢 Company: computer_aid

🔧 Requirements

Bachelor's degree and 2 years of experience or Associates degree and 4 years of experience in a healthcare customer service environment
Demonstrated ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
Strong analytical skills with the ability to identify issues and implement effective solutions
Proficient in general office practices and software packages, including Microsoft Office Suite and communication tools
Exceptional verbal and written communication skills, with the ability to convey information clearly and effectively
Ability to work independently and as part of a team, fostering a cooperative work environment

💡 Responsibilities

Develop and maintain positive relationships with assigned providers
Act as the first point of contact for provider inquiries, ensuring timely and accurate responses to their questions
Interpret and explain complex information, proactively following up on inquiries and ensuring satisfaction
Maintain detailed records of interactions, transactions, and comments
Assist in the preparation and distribution of communication materials, including drafting and sending out written notices
Collaborate with team members on various projects, providing support as needed to meet team goals
Perform other tasks as required to support the team’s objectives

Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Written communication Microsoft Office Suite Interpersonal skills Excellent communication skills Relationship building Verbal communication Active listening Data entry Customer support

Posted 16 minutes ago

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🔥 Associate Therapist (LMSW & LAPC) - Remote

Posted about 2 hours ago

📍 Georgia

🧭 Full-Time

💸 60000.0 - 63000.0 USD per year

🔍 Mental Health

🏢 Company: Brave Health

🔧 Requirements

MSW or Masters in Counseling Degree with at least 6 months of therapy or assessment related experience.
Comfortable with technology, pace and change as we are a growth company expanding across the US.
Must reside in Georgia and/or be working towards a Georgia license as a FL Associate Therapist.
Meets background/regulatory requirements

💡 Responsibilities

Provide outpatient services through our telehealth program
Provide Qualified Supervision for LMSW and LAPC
Utilize comprehensive assessments

Data Analysis Communication Skills Analytical Skills Mentoring Written communication Compliance Interpersonal skills Adaptability Relationship building Problem-solving skills MS Office Empathy Reporting Active listening Client relationship management English communication

Posted about 2 hours ago

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🔥 Medical Science Liaison - Hematological Cancer (Central)

Posted about 2 hours ago

📍 USA

💸 130600.0 - 163200.0 USD per year

🔍 Oncology

🏢 Company: Natera👥 1001-5000💰 $250,000,000 Post-IPO Equity over 1 year ago🫂 Last layoff about 2 years agoWomen's Biotechnology Medical Genetics Health Diagnostics

🔧 Requirements

Health care professionals with relevant scientific knowledge and/or clinical training in hematologic oncology will be considered
Advanced healthcare/scientific degree preferred (Ph.D., Pharm.D, M.D., D.N.P.), (Master’s degree required)
MSL experience preferred, but not required

💡 Responsibilities

Provide scientific and/or clinical presentations on data that support Natera’s Oncology products in Hematological Cancers.
Serve as a medical and scientific resource for the Natera US/International Sales, Marketing, Business Development and Bio Pharma teams.
Establish, maintain, and manage relationships with Hematological Cancer Key Opinion Leaders (KOLs), Healthcare Providers, and Customers as pertains to Natera’s Oncology products and the field of Oncology.
Collaborate with lab operations to provide additional healthcare provider information regarding Natera products.
Represent Natera at various scientific and clinical congress meetings.
Engage in continuous learning to maintain scientific and clinical expertise.
Provides medical expertise for the creation of materials, communication tools, and publications to ensure medical accuracy.
Support and coordinate ongoing clinical trial and research initiatives at academic institutions and study sites
Travel extensively (over 60%) as required.
Performs other duties as assigned

Data Analysis Communication Skills Analytical Skills Customer service Presentation skills Written communication Interpersonal skills Networking Excellent communication skills Adaptability Relationship building Problem-solving skills Teamwork Research Fluency in English Verbal communication Active listening Cross-functional collaboration Sales experience Strategic thinking

Posted about 2 hours ago

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🔥 Nurse Practitioner

Posted about 2 hours ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🏢 Company: Vynca

🔧 Requirements

Current, unrestricted California and Oregon RN and NP license, with the ability to obtain additional state licensure
DEA licensure, or the ability to obtain
Graduate of an accredited nurse practitioner program
ANP, AGNP, or FNP Certification
ACHPN certification, preferred
2+ years experience providing NP care to complex, seriously ill patients
Ability to work in a Remote environment, Monday-Friday 8:30am-5:00pm PST, with rotating evening/weekend on-call coverage

💡 Responsibilities

Independently performs comprehensive and symptom management visits to address the individualized needs of the patient along with a plan of care oversight (as defined by state-specific law).
Orders and interprets diagnostic and therapeutic tests relative to patient’s age-specific needs
Prescribes appropriate pharmacologic and non-pharmacologic treatment modalities
Interfaces with patients, families, caregivers, and clinical staff, to ensure customer satisfaction and clinical outcomes.
Facilitates the patient’s transition within and between health care settings, e.g. admitting, transferring, and discharging patients.
Collaborates with multidisciplinary team members by making appropriate referrals.
Facilitates staff, patient, and family decision-making by providing educational tools.
Understands Medicare reimbursement and coding for all levels of service in addition to Medicaid and other regulatory requirements.
Actively participates in any mandatory meetings of the organization.
Participates in after-hours on-call rotation.

SQL Communication Skills Analytical Skills Collaboration Organizational skills Time Management Written communication Compliance Interpersonal skills Excellent communication skills Adaptability Problem-solving skills Critical thinking Teamwork Active listening

Posted about 2 hours ago

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🔥 Contact Center Rep - Charlotte, NC - June 2nd

Posted about 2 hours ago

📍 United States of America

💸 20.75 - 26.5 USD per hour

🔍 Banking

🔧 Requirements

High School Diploma or GED
Minimum of 1+ years of experience in Retail, customer service, banking, or contact center experience preferred
Ability to navigate through multiple computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics
Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets)
Exceptional listening skills and a curiosity for helping customers to address their needs and resolve concerns
Strong relationship management skills, capable of explaining complex banking concepts
Positive and energetic demeanor with excellent listening, reading, and communication skills
Able to communicate financial information in a way that is clear and accessible to a wide range of customers
Team oriented with the ability to work in a fast-paced, challenging work environment with resiliency
Experience handling confidential information preferred
Proficiency in standard corporate productivity tools (email, MS Office, Teams, internet navigation, CRM applications)
Ability to adhere to a flexible work schedule which may include weekends and holiday hours
Position requires the ability to be onsite for training(s), moments that matter, and any other applicable meetings / events as deemed by the business

💡 Responsibilities

Provides positive and professional inbound customer service to ensure issues are resolved efficiently under all conditions embodying attributes such as being welcoming, curious, knowledgeable, helpful, and thankful to efficiently resolve issues related to banking products and services
Engages with prospective customers through various channels (live chat, phone, email, SMS) to guide through consumer banking services, with a strong focus on effective problem-solving
Takes ownership of customer concerns and resolves customer issues at first point of contact; escalates issues when necessary
Ensures due diligence is taken to support the accuracy of all customer transactions, particularly as it relates to digital banking products and services; escalates non-standard or high-risk transactions or activities as necessary
Arrives on time and ready to receive / make customer calls as scheduled throughout the shift
Engages customers / partners through a consultative approach to understand their current and future service needs; may facilitate cross-sell opportunities or refer customers to internal bank partners
Completes a broad range of financial transactions (e.g., transfers between accounts, debit card disputes, and/or other transactions, as necessary) in an accurate and efficient manner
Contributes to and supports business objectives; speaks up if there's a way to improve processes and procedures
Participates in performance and development activities, including cross-training within own team
Keeps others informed and up to date about all relevant or useful information related to day-to-day activities
Contributes to a fair, positive, and equitable environment that supports a diverse workforce
Acts as a brand champion for your business area / function and the bank, both internally and/or externally

Communication Skills Customer service Excellent communication skills Problem-solving skills MS Office Teamwork Active listening Computer skills

Posted about 2 hours ago

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🔥 Customer Support Specialist

Posted about 3 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS, Legal Technology

🏢 Company: Alt Legal👥 11-50💰 Seed almost 9 years agoSaaS Legal Software

🔧 Requirements

4+ years’ experience in client-facing role, involving support of SaaS or professional web-based solutions
2+ years’ Work-from-Home Experience
Intermediate knowledge of MS Office and Google programs, particularly Excel and Google Sheets
Strong written and verbal communication skills
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
Superb personal organizational skills to ensure all client commitments are met
Ability to empathize with and advocate for our customers
Ability to quickly learn new concepts and teach others
Excellent problem-solving skills

💡 Responsibilities

Act as a first point of contact for all day-to-day questions received via Alt Legal’s support email, live chat, and phone line.
Resolve issues directly or bring in other internal resources to ensure all customer issues are resolved to the customer’s satisfaction in a timely and careful manner.
Escalate system-wide issues to the product team and ensure issues are communicated to relevant internal teams.
Look for commonalities in client questions and proactively provide input to the Customer Success and Product Teams to enhance training materials and documentation, as well as to enhance the product.
Provide platform training to key stakeholders and end-users, connecting the value of Alt Legal to client initiatives.
Work directly with clients advising them on how to best leverage Alt Legal in coordination with the relevant Customer Success Manager.
Work to understand key client use cases and attributes in order to provide context-driven responses and training.
Provide exceptional service to clients in order to help support the Customer Success team’s goals of reduced customer churn, revenue expansion, opportunity identification, and higher client product adoption, satisfaction, and overall account health.
Stay current with system changes and updates.
Act as the client advocate, working cross-departmentally with internal teams to successfully resolve client concerns and questions.

Google Analytics Communication Skills Problem Solving Customer service Attention to detail Written communication Excellent communication skills Adaptability MS Office Empathy Verbal communication Training Active listening Strong communication skills Technical support Customer support SaaS

Posted about 3 hours ago

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🔥 Online Coach for Adults with Disabilities (Full-Time Contract Position)

Posted about 5 hours ago

📍 United States

🧭 Contract

💸 33280.0 USD per year

🔍 Education/Social Services

🏢 Company: Daivergent👥 51-100💰 9 months agoEdTech Artificial Intelligence (AI)Employment Virtual Workforce Big Data Human Resources

🔧 Requirements

Bachelor’s degree or higher in Vocational Rehabilitation, Psychology, Human Services, Special Education, Teaching, Disability Studies or a related field, AND 3+ years of experience working with adults with disabilities in job coaching, case management, or direct support roles, OR
High school diploma or equivalent AND 5+ years of experience working with adults with disabilities in job coaching, case management, or direct support roles
At least two years of experience in one or more of the following: Case Management, Disability Services, Employment Services, or Vocational Counseling.
Job coaching, career advising, or employment training for individuals with disabilities.
Teaching, coaching, or tutoring with a focus on skill-building.
This is a fully-remote, full-time role requiring availability during standard business hours in Arizona (9:00 AM - 5:00 PM AZ Time)
You must be available for 9 AM - 5 PM AZ Time regardless of day of year.
You must be able to attend 100% of Daivergent's paid two-week training, which takes place from April 28th to May 9th, 2025 during standard business hours
Must be at least 21 years old.
Legally authorized to work in the United States and physically located in the US
Able to pass Arizona background and fingerprint checks
Able to pass federal E-Verify background checks to verify employment status

💡 Responsibilities

Provide structured coaching to adults with disabilities, focusing on job skills, life skills, and social development.
Set clear, achievable goals using SMART (Specific, Measurable, Achievable, Relevant, Time-bound) strategies tailored to each client.
Adapt coaching methods to meet client needs, ensuring a positive and empowering experience in both a 1:1 and group-based setting.
Use Daivergent’s online tools and resources to guide clients in skill development.
Offer job-seeking advice tailored to different industries and employment pathways.
Provide direct follow-up to potential employers and hiring managers, and advocate for your clients when needed.
Engage with clients through virtual platforms like Zoom and MS Teams, ensuring interactive and meaningful sessions.

Communication Skills Microsoft Excel Customer service Mentoring Attention to detail Organizational skills Time Management Written communication Microsoft Office Suite Coaching Interpersonal skills Adaptability Relationship building Problem-solving skills MS Office Teamwork Verbal communication Active listening Strong work ethic Ability to learn

Posted about 5 hours ago

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🔥 Medical Director

Posted about 5 hours ago

📍 United States

🧭 Full-Time

🔍 Medical

🏢 Company: Vynca

🔧 Requirements

Minimum of 3 years of relevant experience.
Possession of a valid and relevant California professional license to practice medicine.
Ability and willingness to license in other states in accordance with company needs.
Current American Board of Specialties (ABMS) eligibility appropriate to assigned duties/board certified not later than two years after date of hire.
Possession of a valid DEA certificate.
Previous management of people and teams.
Excellent communication and interpersonal skills.

💡 Responsibilities

Provides virtual palliative care
Directs, coordinates, and oversees patient care within the company; provides supervision, mentoring, training, and development to provider staff
Reviews, establishes, and maintains patient care protocol and standards in coordination with the COO and VP of Clinical Operations, ensuring that all federal and State policies, regulations, and guidelines for patient care are met; establishes and coordinates quality improvement, safety, and infection control programs.
Participates in the development, implementation, and maintenance of policies and objectives as it relates to provider services; develops tracking and evaluation programs to assist in accomplishment of established goals.
Creates education, development, and team-building opportunities for providers.
Maintains patient statistics and comprehensive patient records, providing data and reports as required to ensure effective and efficient service delivery.
Develops tracking and evaluation programs to assist in the accomplishment of established goals.
Directs, coordinates, and oversees patient care within the company; provides supervision, mentoring, training, and development to provider staff.
Collaborates with other clinical staff to devise a personal development plan in line with the business objectives and personal needs.
To maintain and increase personal, clinical and project management skills.
Ensure that medical services and related policies meet the best standards of practice and are compliant with all state, federal, and local laws, ethical and professional guidelines, and accreditation standards.
Review and approve policies that require medical oversight.
Provide backup on-call services when needed.
Review and support updates to clinical job descriptions.
Refine and provide on-boarding training to new providers for medical record and clinical visits.
Ensure all providers complete records in a timely manner.
Help to address any communication issues with provider team and other staff to ensure effective business operations.
Participate in peer review, chart review and Quality Assurance activities, medical staff meetings, case reviews and in-house clinical training sessions.
Collaborate with members of external organizations as needed to support growth and education of our practice.

Leadership People Management Communication Skills Collaboration Mentoring Organizational skills Written communication Compliance Interpersonal skills Problem-solving skills Verbal communication Training Active listening Team management

Posted about 5 hours ago

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🔥 Remote Assistant Supervisor Claims

Posted about 5 hours ago

📍 United States

🔍 Healthcare

🏢 Company: external

🔧 Requirements

Strong knowledge of medical insurance claims procedures and regulations
Leadership, coaching, and team management skills
Analytical and problem-solving abilities
Attention to detail and accuracy
Effective communication and interpersonal skills

💡 Responsibilities

Interviewing, recommending for hire, onboarding, recommending for termination, and offboarding employees as appropriate.
Provide support for employees through proper training, responding to employee questions, researching information, providing instruction, maintaining policies, procedures, and desk guidelines.
Forecasting and analyzing the unit workload to determine appropriate staffing.
Monitor unit and employee performance, quality, and timeliness measures to ensure unit and employees performance meet the department, division, corporate, group, and association objectives.
Provide coaching, counseling, and discipline for missed measures or deviation from policies and procedures.
Monitor and approve employee scheduled and unscheduled time off, work schedules, timesheets, and workload coverage.
Monitor and complete daily, weekly, monthly, and quarterly reporting on performance, accuracy, timeliness, work status, work input and output volume, etc.
Collaborate with other departments to ensure timely and accurate processing of claims.
Understanding of all changes to policies, procedures, government laws and regulations, and new products and communicating them to the unit, other units, and other departments, as necessary.
Monitor claim and inquiry problems, investigate validity, research solutions, collaborate with other departments for solutioning, and escalate, as necessary.

Leadership HR Management Administrative Management Communication Skills Analytical Skills Collaboration Problem Solving Customer service Mentoring Negotiation Attention to detail Organizational skills Time Management Written communication Compliance Coaching Interpersonal skills Adaptability Relationship building MS Office Reporting Training Active listening Recruitment Risk Management Team management Process improvement Financial analysis Change Management

Posted about 5 hours ago

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