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🔥 Sr. Manager, Client Program Management

Posted 13 minutes ago

📍 United States of America

🏢 Company: asurioncareers_us

🔧 Requirements

5+ years in client account management or related client-facing operational or project management experience
Exceptional interpersonal, verbal and written skills and the ability to effectively present ideas and information
Ability to quickly learn and understand Asurion systems, platforms, and processes from enrollment to cancellation.

💡 Responsibilities

Owning client relationships for project and product-level engagements, including internal/external communication, program management, implementation, and identification of new business opportunities
Regularly interacting with clients’ teams to address ad hoc questions/issues, tirelessly advocating for the value of Asurion products & capabilities, and aggressively resolving client concerns regarding our programs or their performance and perception
Acting as a primary point of contact for implementation teams; providing a clear vision of client goals and assessing levels of engagement between Asurion & the Client

Project Management Cross-functional Team Leadership Operations Management Analytical Skills Customer service Agile methodologies Organizational skills Presentation skills Written communication Interpersonal skills Excellent communication skills Relationship building MS Office Account Management Negotiation skills Verbal communication Reporting Active listening Client relationship management Budgeting Cross-functional collaboration Sales experience Risk Management Stakeholder management Computer skills Financial analysis Data analytics Change Management

Posted 13 minutes ago

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🔥 Regional Distribution Sales Representative

Posted 19 minutes ago

📍 United States

🧭 Full-Time

💸 113752.0 - 139031.0 USD per year

🔍 Wholesale Distribution

🏢 Company: search👥 90000-100000

🔧 Requirements

Bachelor’s degree or higher (completed and verified prior to start) and One (1) year of Territory Management Sales experience in wholesale distribution for either electrical, construction or industrial market
High school diploma plus 10 years of Territory Management Sales experience in wholesale distribution for either electrical, construction or industrial market
Current, valid Driver’s License.

💡 Responsibilities

Grow 3M business with key distribution partners in assigned geography
Deliver the 3M EMD Brand Promise to distribution
Use analytic and category management skills to Identify, influence, and manage new sales and conversion opportunities in the Channel
Report and manage product stock levels and new product stock suggestions to generate orders
Conduct Quarterly Business Reviews with key accounts/executives
Identify and develop marketing and promotional activities
Build relationships with new and existing stakeholders to increase sales
Communicate, present, and sell local and national promotions to multiple stakeholders
Coordinate and implement events, training, and merchandising sales plans
Manage contracts and RFQ’s
Conduct multiple weekly Authorized Distributor branch visits
Training distributor counter and sales personnel
Works on a team of Commercial & Industrial sales professionals and partner with 3M divisions

Product Management Salesforce Communication Skills Customer service Relationship building MS Office Account Management Negotiation skills Sales experience Market Research Data analytics

Posted 19 minutes ago

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🔥 Data Entry Specialist

Posted about 1 hour ago

📍 United States

🧭 Full-Time

💸 31200.0 - 35360.0 USD per year

🏢 Company: ABC Legal Services👥 501-1000 Risk Management Legal

🔧 Requirements

Ability to plan, multi-task and manage time effectively
Must have excellent verbal and written communication skills
Solid computer skills

💡 Responsibilities

Handles difficult or complicated attorney tickets, issues or complaints with appropriate documentation and resolution. Follows up with client should the issue affect them
Investigates inquiries regarding hearing report results, attorney performance and attorney history
Manages various performance widgets to ensure timely resolution of compliance tasks
Validates and documents current state licensure and 'Good Standing' status of attorneys prior to case assigned. Such documents include Background Checks, valid insurance policy, attorney resume, pending attorney applications, bar directory validations, etc.
Process and manage FTA's and Filtered attorneys; use trends and information gained to identify training needs and remediation
Review and verify that attorneys with disciplinary history or administrative sanctions are up to compliance standards
Monitor Learning Management System for attorneys
Assists with attorney services (calls, chats, tickets, emails, etc. from attorneys)
Follows good customer service standards in all aspects of the job
Identifies and suggests ideas for improving system and processes
Attends weekly team meetings. Prepares and participates as appropriate
Performs other duties as assigned

Communication Skills Microsoft Excel Customer service Attention to detail Organizational skills Time Management Written communication Multitasking Compliance Microsoft Office Suite Problem-solving skills MS Office Data entry Computer skills Data management Customer support

Posted about 1 hour ago

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🔥 Associate Therapist (LMSW & LAPC) - Remote

Posted about 2 hours ago

📍 Georgia

🧭 Full-Time

💸 60000.0 - 63000.0 USD per year

🔍 Mental Health

🏢 Company: Brave Health

🔧 Requirements

MSW or Masters in Counseling Degree with at least 6 months of therapy or assessment related experience.
Comfortable with technology, pace and change as we are a growth company expanding across the US.
Must reside in Georgia and/or be working towards a Georgia license as a FL Associate Therapist.
Meets background/regulatory requirements

💡 Responsibilities

Provide outpatient services through our telehealth program
Provide Qualified Supervision for LMSW and LAPC
Utilize comprehensive assessments

Data Analysis Communication Skills Analytical Skills Mentoring Written communication Compliance Interpersonal skills Adaptability Relationship building Problem-solving skills MS Office Empathy Reporting Active listening Client relationship management English communication

Posted about 2 hours ago

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🔥 Jr Risk Specialist

Posted about 2 hours ago

📍 United States

🔍 Business Payments

🏢 Company: Bottomline👥 5001-10000💰 Post-IPO Equity over 18 years agoMobile Payments Information Services Financial Services Banking Payments Document Management Software

🔧 Requirements

1+ year of experience in a position reviewing and analyzing sensitive information (ideally financial)
Effective communication (verbal/written) and customer service skills
Adaptable self-starter with the ability to work independently as well as part of the team
Detail-oriented, organized, and able to work well under pressure with a sense of urgency
Experienced computer skills and proficient with Microsoft Office software
A curious puzzle solver with analytical, research, and problem-solving skills
Experience working in Banking, AML (Anti Money Laundering), Fraud, KYC (Know Your Customer) Due Diligence, on-boarding commercial clients, reviewing various business documentation highly preferred
Experience with LexisNexis is preferred, but not required
High School Diploma or GED required; Bachelor’s Degree in Criminal Justice, Criminology, Law, Accounting, Business, or similar course of study preferred (Not Required).

💡 Responsibilities

Review and authenticate data elements of a Paymode Network application for B2B (Business-to-Business) Vendors to accept future payments through Paymode and continuously grow the network
Process digital payment applications: ensuring information is complete and accurate, and working with customers (via phone and email) to obtain missing information
Analyze data elements for discrepancies and red flags for potential counterfeit instruments
Investigate suspicious activity to mitigate risk and identify fraudulent schemes such as account takeover attempts and business identity theft
Utilize web research and 3rd Party data tools/APIs to validate and investigate discrepancies in new customer information to mitigate risk
Promote a risk-aware culture; ensure efficient and effective risk and anti-fraud practices by adhering to required policies and procedures
Interact with various levels of Leadership to clarify requirements and collaborate on process improvements

Data Analysis Excel VBA Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Accounting Compliance MS Office Research Data entry Risk Management Computer skills Financial analysis

Posted about 2 hours ago

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🔥 Medical Science Liaison - Oncology (New England)

Posted about 2 hours ago

📍 USA

💸 143700.0 - 170000.0 USD per year

🔍 Oncology

🏢 Company: Natera👥 1001-5000💰 $250,000,000 Post-IPO Equity over 1 year ago🫂 Last layoff about 2 years agoWomen's Biotechnology Medical Genetics Health Diagnostics

🔧 Requirements

Advanced healthcare/scientific degree preferred (Ph.D., Pharm.D, M.D., D.N.P.), (Master’s degree required)
MSL experience preferred, but not required
Must live within assigned/advertised territory

💡 Responsibilities

Provide scientific and/or clinical presentations on data that support Natera’s Oncology products across histologies.
Serve as a medical and scientific resource for the Natera US/International Sales, Marketing, Business Development and Bio Pharma teams.
Establish, maintain, and manage relationships with Key Opinion Leaders (KOLs), Healthcare Providers, and Customers in multiple histologies as pertains to Natera’s Oncology products and the field of Oncology.
Collaborate with lab operations to provide additional healthcare provider information regarding Natera products.
Represent Natera at scientific and clinical congress meetings.
Engage in continuous learning to maintain scientific and clinical expertise.
Provides medical expertise for the creation of materials, communication tools, and publications to ensure medical accuracy.
Support and coordinate clinical trial and research initiatives at academic institutions and study sites.
Travel extensively (over 60%) as required.
Perform other duties as assigned.

Data Analysis Communication Skills Analytical Skills Microsoft Excel Presentation skills Written communication Networking Excellent communication skills Adaptability Problem-solving skills MS Office Teamwork Training Cross-functional collaboration Relationship management Sales experience Stakeholder management Strategic thinking Research skills

Posted about 2 hours ago

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🔥 Medical Science Liaison - Hematological Cancer (Northeast)

Posted about 2 hours ago

📍 USA

💸 130600.0 - 163200.0 USD per year

🔍 Oncology

🏢 Company: Natera👥 1001-5000💰 $250,000,000 Post-IPO Equity over 1 year ago🫂 Last layoff about 2 years agoWomen's Biotechnology Medical Genetics Health Diagnostics

🔧 Requirements

Health care professionals with relevant scientific knowledge and/or clinical training in hematologic oncology will be considered
Advanced healthcare/scientific degree preferred (Ph.D., Pharm.D, M.D., D.N.P.), (Master’s degree required)
MSL experience preferred, but not required

💡 Responsibilities

Provide scientific and/or clinical presentations on data that support Natera’s Oncology products in Hematological Cancers.
Serve as a medical and scientific resource for the Natera US/International Sales, Marketing, Business Development and Bio Pharma teams.
Establish, maintain, and manage relationships with Hematological Cancer Key Opinion Leaders (KOLs), Healthcare Providers, and Customers as pertains to Natera’s Oncology products and the field of Oncology.

Communication Skills Presentation skills Written communication Networking Excellent communication skills Relationship building MS Office Verbal communication Training Client relationship management Sales experience

Posted about 2 hours ago

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🔥 Contact Center Rep - Charlotte, NC - June 2nd

Posted about 2 hours ago

📍 United States of America

💸 20.75 - 26.5 USD per hour

🔍 Banking

🔧 Requirements

High School Diploma or GED
Minimum of 1+ years of experience in Retail, customer service, banking, or contact center experience preferred
Ability to navigate through multiple computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics
Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets)
Exceptional listening skills and a curiosity for helping customers to address their needs and resolve concerns
Strong relationship management skills, capable of explaining complex banking concepts
Positive and energetic demeanor with excellent listening, reading, and communication skills
Able to communicate financial information in a way that is clear and accessible to a wide range of customers
Team oriented with the ability to work in a fast-paced, challenging work environment with resiliency
Experience handling confidential information preferred
Proficiency in standard corporate productivity tools (email, MS Office, Teams, internet navigation, CRM applications)
Ability to adhere to a flexible work schedule which may include weekends and holiday hours
Position requires the ability to be onsite for training(s), moments that matter, and any other applicable meetings / events as deemed by the business

💡 Responsibilities

Provides positive and professional inbound customer service to ensure issues are resolved efficiently under all conditions embodying attributes such as being welcoming, curious, knowledgeable, helpful, and thankful to efficiently resolve issues related to banking products and services
Engages with prospective customers through various channels (live chat, phone, email, SMS) to guide through consumer banking services, with a strong focus on effective problem-solving
Takes ownership of customer concerns and resolves customer issues at first point of contact; escalates issues when necessary
Ensures due diligence is taken to support the accuracy of all customer transactions, particularly as it relates to digital banking products and services; escalates non-standard or high-risk transactions or activities as necessary
Arrives on time and ready to receive / make customer calls as scheduled throughout the shift
Engages customers / partners through a consultative approach to understand their current and future service needs; may facilitate cross-sell opportunities or refer customers to internal bank partners
Completes a broad range of financial transactions (e.g., transfers between accounts, debit card disputes, and/or other transactions, as necessary) in an accurate and efficient manner
Contributes to and supports business objectives; speaks up if there's a way to improve processes and procedures
Participates in performance and development activities, including cross-training within own team
Keeps others informed and up to date about all relevant or useful information related to day-to-day activities
Contributes to a fair, positive, and equitable environment that supports a diverse workforce
Acts as a brand champion for your business area / function and the bank, both internally and/or externally

Communication Skills Customer service Excellent communication skills Problem-solving skills MS Office Teamwork Active listening Computer skills

Posted about 2 hours ago

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🔥 Customer Support Specialist

Posted about 3 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS, Legal Technology

🏢 Company: Alt Legal👥 11-50💰 Seed almost 9 years agoSaaS Legal Software

🔧 Requirements

4+ years’ experience in client-facing role, involving support of SaaS or professional web-based solutions
2+ years’ Work-from-Home Experience
Intermediate knowledge of MS Office and Google programs, particularly Excel and Google Sheets
Strong written and verbal communication skills
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
Superb personal organizational skills to ensure all client commitments are met
Ability to empathize with and advocate for our customers
Ability to quickly learn new concepts and teach others
Excellent problem-solving skills

💡 Responsibilities

Act as a first point of contact for all day-to-day questions received via Alt Legal’s support email, live chat, and phone line.
Resolve issues directly or bring in other internal resources to ensure all customer issues are resolved to the customer’s satisfaction in a timely and careful manner.
Escalate system-wide issues to the product team and ensure issues are communicated to relevant internal teams.
Look for commonalities in client questions and proactively provide input to the Customer Success and Product Teams to enhance training materials and documentation, as well as to enhance the product.
Provide platform training to key stakeholders and end-users, connecting the value of Alt Legal to client initiatives.
Work directly with clients advising them on how to best leverage Alt Legal in coordination with the relevant Customer Success Manager.
Work to understand key client use cases and attributes in order to provide context-driven responses and training.
Provide exceptional service to clients in order to help support the Customer Success team’s goals of reduced customer churn, revenue expansion, opportunity identification, and higher client product adoption, satisfaction, and overall account health.
Stay current with system changes and updates.
Act as the client advocate, working cross-departmentally with internal teams to successfully resolve client concerns and questions.

Google Analytics Communication Skills Problem Solving Customer service Attention to detail Written communication Excellent communication skills Adaptability MS Office Empathy Verbal communication Training Active listening Strong communication skills Technical support Customer support SaaS

Posted about 3 hours ago

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🔥 Technical Lead - Electrical Systems Design (Remote Eligible, U.S.)

Posted about 3 hours ago

📍 United States

🧭 Full-Time

💸 112000.0 - 160000.0 USD per year

🔍 Heavy industrial, thermal power, or nuclear industry

🏢 Company: vernova_externalsite

🔧 Requirements

10 years experience in heavy industrial, thermal power, or nuclear industry working in the, design, analysis, implementation, test, installation, and commissioning of electrical power systems.
5 years experience in the nuclear industry product family system design, plant engineering, maintenance, modifications, new plant design certification, and licensing
7 years experience in combination of; requirements management, system design, application or requisition engineering, analysis, modeling and simulation, change, configuration, collaboration, and document management, and technical reviews related to nuclear or electrical distribution systems and equipment
5 years excellent knowledge, skill, and experience with PC and desktop engineering productivity software, computer aided design or analysis and modelling, and project collaboration tools

💡 Responsibilities

Lead integrated approaches and solutions across the diverse plant disciplines or specialties of Electrical systems associated plant cross- disciplinary and cross- systems simulation
Coordinate matrixed cross- disciplinary Engineering teams to assess work product or support requests, analyze plant system requirements, operations and maintenance goals, , equipment selection, phased implementations, develop list of clarifications and exceptions, prepare proposals with scope, conformance matrix and risk scorecard, work plans, cost estimates, and schedules
Support business and product line leaders in ITO commercial risk review process, marketing initiatives, bid proposal, and technical recommendations

Leadership Project Management Software Development Project Coordination Communication Skills Collaboration Mentoring Compliance MS Office Risk Management Team management Change Management

Posted about 3 hours ago

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