Remote Customer Service Jobs

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📍 United States of America

🧭 Full-Time

🔍 Wind Energy

🏢 Company: vernova_externalsite

  • Minimum of 4 years of wind trouble-shooting experience, and at least1 year EHS, SQC, Lead role, OR
  • Minimum of 6 years of wind trouble-shooting experience, OR
  • Minimum of 3 years of wind trouble-shooting experience AND Bachelor's Degree in relevant field.
  • Passing a Technical Knowledge Assessment
  • Basic computer skills
  • Must have and maintain a valid driver’s license
  • Willingness to travel up to 100% of the time
  • Handle repetitive weight - 50 lbs. and climb towers up to 300 feet daily
  • Meet and maintain specified manufacturer weight limits not to exceed 300lbs including required gear
  • Ability and willingness to work in range of environments to include but not limited to industrial facilities, manufacturing facilities, and power industry facilities
  • Effectively prioritize work according to contract obligations
  • Ability and willingness to take initiative, and work without direct supervision, and
  • Flexibility to work rotating shift schedules, and on-call per site needs.
  • Work with site/hub leadership to execute contractual obligations per customer requirements and activities.
  • Apply extensive understanding of variable pitch & speed turbines and converter parts.
  • Read, understand and explain schematics, drawings, technical manuals, procedures, and regulations.
  • Adhere to all Environmental Health and Safety processes and regulations and all applicable compliance requirements.
  • Troubleshoot complex mechanical, hydraulic, and electrical problems on variable pitch & variable speed turbines.
  • Help in all areas of site operations as directed by manager with minimal supervision, observing all safety requirements.
  • Effectively perform diagnostic analysis and generate plan for timely resolution and
  • Document all work performed using computer-based service reporting procedures and
  • Work with and respond to GE’s remote operations center when necessary.
  • Help in all areas of site operations as directed by manager, and mentor peers.

RESTful APIsLinuxComplianceProblem-solving skillsTeamworkTroubleshootingData entryComputer skillsDebugging

Posted 35 minutes ago
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📍 United States of America

💸 78500.0 - 167100.0 USD per year

🔍 Fintech

🏢 Company: ext👥 10-100InternetInformation TechnologySoftware

  • 6+ years of experience in commercial mid-market sales or business development with successful demonstrated performance against quota for multiple years
  • 6+ years of experience of successful new business generation and solution selling, with a deep understanding of market dynamics, challenges, trends, and operations
  • 6+ years of experience in virtual team setting; coordinate resources: account managers, solution consultants, and implementation service teams to meet client needs
  • Bachelor’s degree or a combination of work, education, and military experience
  • Increase sales; build pipeline to achieve sales quotas and line of business sales objectives, revenue, decrease the overall spend, drive digital transformation with payments, core financial systems, data analytics
  • Deliver product solutions sales within their assigned verticals: commercial mid-market and achieve their sales quota
  • Collaborate with key stakeholders: Clients C-Suite executives, Finance, Treasury, HR, Security, Fraud, IT, marketing, and operations, product specialist, product management, pricing, compliance, risk
  • Maintain regular communication with clients, articulate the Fiserv value proposition and manage multiple opportunities through various sales stages
  • Create comprehensive client proposals: solutions, financial justifications, growth plans, budgets, project timelines, and expected results to secure business with maximum revenue and margin
  • Build detailed account plans for aspirational clients and new cross-sales opportunities; negotiate pricing and contract terms, and collaborate closely with relationship management

Business DevelopmentSalesforceCommunication SkillsRESTful APIsPresentation skillsExcellent communication skillsAccount ManagementTeamworkNegotiation skillsClient relationship managementBudgetingCross-functional collaborationRelationship managementSales experienceCRMFinancial analysis

Posted about 1 hour ago
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📍 United States

💸 121000.0 - 217000.0 USD per year

🔍 Pharmaceutical

🏢 Company: pfizercareers👥 70000-100000

  • 3 years of previous Pharmaceutical biotech or medical marketing/promotional/sales experience
  • Strong territory management skills
  • Outstanding communications skills
  • Identify and implement virtual/in-person engagement strategies
  • Develop and implement business and territory call plans
  • Build rapport and relationships with customers

LeadershipBusiness DevelopmentProduct ManagementCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceNegotiationPresentation skillsComplianceInterpersonal skillsAdaptabilityRelationship buildingAccount ManagementTeamworkReportingTrainingStrong communication skillsSales experienceMarket ResearchMarketingStrategic thinkingDigital MarketingData analyticsCustomer Success

Posted about 1 hour ago
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📍 United States of America

🧭 Full-Time

💸 114100.0 - 211900.0 USD per year

🔍 Pharmaceuticals

  • Bachelor’s degree required, advanced degree a plus.
  • 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years
  • Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
  • Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.
  • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder.
  • Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
  • Must have a valid driver’s license.
  • Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan
  • Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
  • Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
  • Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
  • Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
  • Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
  • Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
  • Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Communication SkillsAnalytical SkillsCustomer serviceMicrosoft OfficeComplianceAccount ManagementTeamworkNegotiation skillsSales experience

Posted about 1 hour ago
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📍 California, United States, Texas, United States, Florida, United States

💸 60.0 - 95.0 USD per hour

🔍 Healthcare

🏢 Company: Fitmate Coach👥 1-100

  • Licensed Psychiatric Nurse Practitioner (PMHNP) in California, Texas or Florida
  • Experience or comfort with telehealth and digital platforms.
  • Clear communicator with the ability to explain medical topics to non-medical stakeholders.
  • Passion for patient empowerment and innovative care models.
  • Serve as the primary Psychiatric Nurse Practitioner for onboarding and ongoing support of new clients.
  • Conducting comprehensive assessments and developing tailored care plans for patients.
  • Managing chronic conditions with expertise and compassion.
  • Collaborating seamlessly with interdisciplinary teams to ensure holistic patient care and satisfaction.
  • Building trusting relationships with patients through exceptional communication and empathy.
  • Provide clinical expertise and validation for our content to ensure it meets current medical standards.
  • Collaborate with product and technology teams to translate clinical insights into impactful user experiences.
  • Incorporate feedback and client outcomes to refine and improve our health programs.
  • Participate in evening client interactions ability to work 5–8 PM local time is a plus).

Communication SkillsCollaborationCustomer serviceRESTful APIsTime ManagementMS OfficeCritical thinkingTeamworkEmpathyActive listening

Posted about 13 hours ago
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📍 Wellesley, MA, The Woodlands, TX, Houston, TX, Boston, MA

🧭 Part-Time

🔍 Education

🏢 Company: Ensemble Performing Arts

  • Strong customer service mindset
  • Organized
  • Motivated self-starter
  • Attention to detail
  • Interest in music education is an asset
  • Coordinate lessons for students and teachers
  • Handle social media posts
  • Help manage daily tasks
  • Be involved in interviews and orientations
  • Assist with recital planning
  • Help with strategy development

Administrative ManagementCommunication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementMicrosoft Office SuiteInterpersonal skillsTeamwork

Posted about 13 hours ago
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📍 United States

🧭 Full-Time

💸 220000.0 - 260000.0 USD per year

🔍 Pharmaceutical

🏢 Company: jobs

  • Minimum of 5 years Sales Leadership experience
  • Minimum 10 years of relevant experience selling into Global Customers in the Pharmaceutical industry
  • Experience of selling $multi-million deals, including complex data and business intelligence solutions
  • Proven track record of developing skills and behaviors of experienced Account Managers
  • Create the vision, plan and GTM strategy to achieve sustainable long-term growth in the segment.
  • Meet assigned New Business, Retention & Total Business Team targets and other Performance KPIs
  • Manage performance to improve productivity
  • Collate and pressure test Forecasts to the business, managing expectations clearly and validating through data to deliver accuracy
  • Recruit, onboard and up-skill talent
  • Maintain strong Customer networks, meeting frequently with key Decision Makers and Influencers
  • Coach the Team to: Develop a high level of customer intelligence and knowledge. Identify key business questions and use cases for core personas. Operate and influence within a matrix operating model
  • Partner with Customer Success, Product and Marketing teams to optimize the Retention journey with Clarivate
  • Collaborate with Consulting Partners and subject matter experts to identify new growth opportunities

LeadershipBusiness DevelopmentPeople ManagementSalesforceStrategic ManagementCommunication SkillsCustomer serviceMentoringPresentation skillsWritten communicationCoachingInterpersonal skillsExcellent communication skillsRelationship buildingAccount ManagementTeamworkNegotiation skillsVerbal communicationTrainingActive listeningBudgetingCross-functional collaborationRelationship managementSales experienceTeam managementStrategic thinkingFinancial analysisCustomer SuccessSaaS

Posted about 13 hours ago
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📍 US and US territories

🧭 Full-Time

💸 31000.0 - 44000.0 USD per year

🔍 Customer Service

  • High School diploma or equivalent required.
  • 2 years experience in a contact center or other fast-paced customer service environment required.
  • Excellent professional communication skills required, both verbal and written.
  • Proficient PC skills with an emphasis on Microsoft Office suite including Outlook and Microsoft Word, experience with Microsoft Teams a plus.
  • Must be able to thrive in a work environment that demands high-level focus, low mobility, and high observation.
  • Possess the ability to maintain a positive approach to the business, demonstrating flexibility and teamwork.
  • Incumbent must meet internet speed requirements, pass background and drug tests, have a safe and secure workspace, and follow department's Remote Work Policy.
  • Delivers a consumer experience that drives unsolicited, positive “word of mouth” advertisement for Moen Incorporated
  • Manages inbound calls from Spanish and/or English speaking consumers from the US and US territories.
  • Manages inbound calls from consumers to resolve product and technical support issues. This includes identifying and determining the problem and cause, and explaining the best resolution
  • Efficient use of technology to assist consumer with identification of product, explanation of resolution, and technical support and instruction for repair and/or installation of service kit or product.
  • Negotiates solutions in challenging/sensitive consumer situations that have a positive outcome for both the consumer and Moen
  • Maintains professional composure during interactions
  • Achieves daily metrics in call quality, call management, and productivity standards consistently as well as adhering to all processes and procedures
  • Records consumer demographics, product information, and troubleshooting efforts as required
  • Performs other duties and/or special assignments as needed

Communication SkillsCustomer serviceWritten communicationMicrosoft Office SuiteProblem-solving skillsTeamworkVerbal communicationTroubleshootingActive listeningComputer skillsTechnical support

Posted about 13 hours ago
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📍 United States

🧭 Full-Time

💸 114100.0 - 211900.0 USD per year

🔍 Pharmaceuticals

  • 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
  • Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
  • Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.
  • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory border.
  • Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
  • Must have a valid driver’s license.
  • Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aim to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
  • Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
  • Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
  • Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
  • Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
  • Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
  • Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
  • Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingPresentation skillsWritten communicationComplianceInterpersonal skillsRelationship buildingAccount ManagementTeamworkNegotiation skillsSales experienceMarket ResearchStrategic thinkingCustomer Success

Posted about 14 hours ago
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🔥 Therapist (MSW RSW & RP)
Posted about 14 hours ago

📍 Canada

🧭 Full-Time, Part-Time

🔍 Mental Health Care

🏢 Company: Shift Collab👥 101-250EducationMental HealthTherapeuticsHealth Care

  • Master’s degree in Social Work or Counselling Psychology
  • Registration as an MSW RSW or RP
  • 5+ years of post-licensure experience
  • Proficiency in delivering virtual therapy
  • Commitment to cultural competence, diversity, equity, and inclusion
  • Deliver virtual therapy
  • Manage caseload
  • Participate in team meetings

Communication SkillsCollaborationInterpersonal skillsTeamworkEmpathyActive listeningData entry

Posted about 14 hours ago
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