Delivery Manager Jobs

Discover remote delivery manager opportunities worldwide. We've gathered the top positions to help you advance your career.

Delivery Manager

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🔥 Senior Solutions Delivery Manager

Posted about 8 hours ago

📍 CA, CO, FL, GA, IL, IN, MA, MN, NJ, OH, OR, TX, Seattle, WA, and New York, NY

💸 132000.0 - 180000.0 USD per year

🔍 Martech or AdTech

🏢 Company: Amperity👥 251-500💰 $100,000,000 Series D over 3 years ago🫂 Last layoff 6 months agoArtificial Intelligence (AI)Data Management Big Data SaaS Analytics Marketing

🔧 Requirements

5+ years of experience managing complex technical implementations, end-to-end.
5+ years of experience translating technical and functional requirements into project scope.
5+ years of experience with applied experience to database technologies and data analysis, and can understand and speak with credibility to technical and architecture topics.
Experience in the Martech or AdTech vertical.

💡 Responsibilities

Oversee delivery of customer value projects, building to the spirit of value in which the contract was signed, and the details of contractual deliverables.
Facilitate accuracy in project scoping where applicable, and direct seamless customer transitions to the Customer Success team through your ownership of the scoped project.
Oversee and provide accountability, transparency, and reporting for delivering the value projects across your customer portfolio.
Partner across the Customer Success team to deliver ongoing value for our customers.

Project Management SQL Cloud Computing Data Analysis Salesforce Project Coordination API testing Strategic Management Communication Skills Analytical Skills Microsoft Excel Customer service Agile methodologies RESTful APIs Account Management Client relationship management Risk Management Financial analysis Data management Customer Success SaaS

Posted about 8 hours ago

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🔥 Start your next big thing at Blueprint Technologies

Posted 2 days ago

💸 135300.0 - 162100.0 USD per year

🔍 Software Development

🏢 Company: Blueprint Technologies👥 501-1000 Consulting Information Technology Software

🔧 Requirements

5+ years of experience leading agile teams.
Deep knowledge of agile frameworks (Scrum, Kanban, SAFe) and tools (e.g., Jira, Confluence).
Deep understanding in agile project management, with experience in leading sprint cycles, conducting backlog grooming, defining success criteria and ensuring alignment between development teams and business objectives.
Bachelor’s degree related field.
5+ years of experience in a technical project management or similar role.
Proven track record of managing data-driven products or platforms that deliver measurable value to customers, including data products within complex business environments.
Understanding of modern data architecture principles such as data lakes, data warehousing, and real-time analytics, including proficiency with ETL pipelines, data modeling, and data governance frameworks.
Ability to work closely with engineering teams to define technical requirements, ensuring the product is built with scalability, performance, and security in mind.

💡 Responsibilities

Responsible for overall engagement Project Planning and Scope Definition.
Responsible for scheduling and timeline management including project schedules, maintaining accuracy and identifying potential delays to timeline.
Collaborating with delivery leadership to align on resource allocation, engagement capability needs and maintaining responsibility to overall engagement financials.
Responsible for proactively managing risk as well as risk mitigation and resolution/recovery.
Responsible for stakeholder management, proactive communications and reporting.
Responsible for cross group collaboration, coordination of assigning tasks and removing blockers where applicable.
Responsible for productivity and performance monitoring and reporting.
In collaboration with client and Blueprints Business Analyst (as applicable) ensure deliverables meet quality standards as well as success criteria.
Responsible for changes to SOW as well as communicating change management plans across Blueprint and Client teams.
Oversee overall project execution and delivery up to but not limited to project roadmap, tasks, milestones, and ensuring engagement is completed on schedule, on budget and within scope.
Responsible for comprehensive project clous out, knowledge transfer as well as conducting retrospective.
Act as the Scrum Master owner for agile teams, crafting and managing well-defined backlogs of epics, stories, and tasks.
Work closely with delivery team and stakeholders to ensure alignment and shared understanding of priorities.
Champion agile values and principles, driving continuous improvement in processes and team dynamics.
Maintain an active backlog of potential business and technical opportunities that arise during engagement execution but are deemed out of scope.
Embrace agility while adhering to project goals.
Collaborate with the technical teams on the Blueprint side as well as client side around technical strategy as well as architecture alignment and decisions ensuring alignment to industry best practices.
Collaborate directly with engineering teams to translate technical requirements, manage technical execution and optimize team performance.
Collaborate with Business Analyst (where applicable) to manage scalability and performance of solution(s).
Collaborate with technical engagement team to identify potential technical risk, implement risk mitigation plan and provide communications to the appropriate teams.
Collaborate with product and engineering leadership to align on feature priorities, feasibility and potential blockers or constraints.
Responsible to ensure technical documentation, knowledge sharing and smooth transition to client teams.

Posted 2 days ago

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🔥 Trust Service Delivery Manager

Posted 8 days ago

📍 United States

🧭 Full-Time

💸 154000.0 - 191500.0 USD per year

🏢 Company: Airbnb👥 5001-10000💰 Secondary Market almost 5 years ago🫂 Last layoff about 2 years agoHospitality Travel Accommodations PropTech Marketplace Mobile Apps Travel

🔧 Requirements

A minimum of 10 years of progressive experience in a customer service or an operations role
Experience translating big picture goals and strategy into implementable and concrete actions for your teams
Bachelor's degree or equivalent work experience; Master’s degree is a plus
Experience acting as a hiring manager and onboarding/developing talent
Ability to work weekend days and on-call required
Exceptional leadership and team management skills
Incredibly organized and resourceful; able to juggle and multi-task, with an attention to detail and follow through even in ambiguous situations
Data driven approach
In-depth understanding of customer service operations
Constantly looking for ways to optimize and improve the status quo & how we work
Excellent communication skills for collaborating with stakeholders and ensuring transparency within the team.
Ability to drive strategic initiatives within the organization
Strong work ethic, proactive, exhibits positivity, professionalism, confidentiality and good judgment
Comfort with conflict, giving and receiving feedback, and handling employee/Talent issues
Cultural competency and a strong commitment to fostering diversity and inclusion within the globally distributed team.

💡 Responsibilities

Participate in the upstream discussion & implementation of the initiatives in the roadmap.
Coordinate and lead key meetings to drive the implementation & success of operational outputs.
Plan allocation of internal resources - in conjunction and consultations with the Work Force Planning team are regional leads.
Be a driver in implementing a strong and efficient performance management culture within our delivery team and partner sites. Lead Internal Team’s monthly agent performance reviews, PIO QBR and Trust Ops WBR (for PIO portion) in partnership with Trust Investigation Managers and Trust Delivery Excellence team.
Lead operations improvement initiatives across the PIO org. These could be initiatives initiated by the Platform Integrity Operations Team or the initiatives in the broader Trust Ops roadmaps that require expertise from Trust Ops Service Delivery. In some areas, the initiatives may require partnering with Partner Management teams alongside other Trust Ops teams.
Coordinate key strategic initiatives within Trust as a representation of our front-line Trust Investigator & partner management teams
Coordinate key strategic initiatives across the PIO team by representing PIO’s voices with cross functional teams.
Act as key delivery POC for other teams within Trust
Act as an expert within PIO service delivery to ensure all expertise of our organization are taken into consideration when tackling global initiatives and projects
Design & Execute in collaboration with Trust Ops leadership the evolution of our internal & partner management team through standardization, upskilling & cross-skilling
Create performance management playbooks, enable improvement of training programs for internal teams, Drive playbook and implementations of on-boarding plans end to end.
Drive communication cadences within internal organizations to ensure company wide and Trust team visions are well translated to trust investigators. Enable everyone in the team to see the connections of their work to Trust Ops priorities via clear and consistent communications and two-way dialogues engagement with leaders. .
Manage necessary renewal of contracts and approval for CW budgets in partnership with the Biz Ops team.
Help establishing career frameworks for our teams in close collaboration with Talent

Leadership Project Management Data Analysis People Management Project Coordination Cross-functional Team Leadership Operations Management Business Operations Resource Planning Strategic Management Communication Skills Customer service Agile methodologies Excellent communication skills Reporting Training Budgeting Team management Stakeholder management Strategic thinking Process improvement Financial analysis Change Management Budget management

Posted 8 days ago

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🔥 Regional Service Delivery Manager - Heavy Plant

Posted 9 days ago

📍 United Kingdom

🔍 Heavy Plant

🏢 Company: SMT GB

🔧 Requirements

Extensive experience in service delivery management, preferably within the heavy plant or construction industry
Strong leadership and team management skills
Exceptional communication and customer service skills
Proficiency in service delivery methodologies and best practices
Ability to analyse performance data and implement improvements
Strong problem-solving capability with the ability to manage pressure in a dynamic environment

💡 Responsibilities

Monitor and drive customer satisfaction through coaching and development of the team, driving excellence and managing issues, disputes and resolutions through key customer relationships
Setting and cascading organisation, team and individual objectives, ensuring individual and financial performance is reviewed and monitored
Ensure the Customer Support Centres are maintained, acting proactively with property partners
Support and work with wider business to improve the employee life cycle events (recruitment, onboarding, performance/succession/talent management and exit)
Support and implement continuous improvement in relation to process and solutions
Ensure internal communication and collaboration for and between teams is in place and working
Lead and support QESH activity
Support the cover of the Service Delivery Manager roles in times of absence

Posted 9 days ago

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🔥 Delivery Manager

Posted 15 days ago

📍 Costa Rica

🧭 Full-Time

🔍 Software Development

🏢 Company: Remotebase👥 51-200💰 $2,100,000 Series A over 2 years agoIT Services and IT Consulting

🔧 Requirements

Bachelor’s degree in computer science, Engineering, or a related technical field.
Excellent technical communication and presentation skills, with the ability to convey complex information to both technical and non-technical audiences.
Demonstrated ability to work collaboratively with cross-functional technical teams.
Experience leading agile projects or programs.
Strong understanding of Agile principles and methodologies (e.g., Scrum, Kanban).
Excellent communication, interpersonal, and leadership skills.
Ability to work independently and as part of a team.
Strong problem-solving and decision-making abilities.
Experience with project management tools (like Jira) and techniques.
Ability to manage multiple projects simultaneously.
Relevant certifications (e.g., Certified ScrumMaster (CSM), Agile Certified Practitioner (ACP)) may be preferred.

💡 Responsibilities

Lead and drive strategic customer experience programs that align with organizational goals. Manage project timelines, resources, and deliverables, ensuring technical feasibility and adherence to best practices.
Present complex technical findings and actionable insights to stakeholders, using data visualization tools to support decision-making. Advocate for customer-centric improvements based on empirical evidence.
Monitor and evaluate the effectiveness of implemented customer journey enhancements using key performance indicators (KPIs) and other metrics. Implement iterative changes based on real-time feedback and performance analytics.
Design and manage customer feedback systems, integrating feedback from surveys, interviews, and other sources into the product and service design processes. Use technical methodologies to automate and scale feedback analysis.
Be liaison between nearshore and onsite teams
Understand client needs, project strategy, and goals.
Lead teams with minimal supervision, determining the best approaches for project success.
Consult with key clients to ensure alignment of strategies and goals.
Guide the project team in the adoption of Agile principles and practices.
Plan and manage program/project timelines, budgets, and resources.
Identify and mitigate risks and issues, escalating as necessary.
Facilitate communication and collaboration among team members and stakeholders.
Monitor and report on program/project progress, providing regular updates to stakeholders.
Drive continuous improvement by identifying and implementing process enhancements.

Leadership Project Management Agile Jira Stakeholder management

Posted 15 days ago

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🔥 Delivery Manager - US

Posted 15 days ago

📍 United States

🧭 Full-Time

🔍 Insurtech

🏢 Company: Cytora

🔧 Requirements

Proven experience in Agile project management
Excellent problem-solving and critical-thinking skills
Track record of managing multiple projects simultaneously
Effective collaboration with stakeholders
Strong understanding of technology in AI/Data Science
Continuous learning mindset

💡 Responsibilities

Champion best practices in Agile and Lean
Communicate across technical and non-technical boundaries
Optimize team flow and build agile capabilities
Lead continual planning processes
Manage team dynamics and collaboration
Contribute to different phases of product delivery

Project Management Agile Artificial Intelligence Business Analysis Data science Team management

Posted 15 days ago

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🔥 Delivery Manager - Spain

Posted 16 days ago

📍 Spain

🧭 Full-Time

🔍 InsurTech

🏢 Company: Cytora

🔧 Requirements

Proven experience in Agile project management, demonstrating successful implementation of methodologies.
Excellent problem-solving and critical-thinking skills, addressing challenges proactively.
Track record of managing multiple projects simultaneously, ensuring timely delivery.
Effective collaboration with stakeholders at all levels.
Strong understanding of technology and its applications, especially in AI/Data Science products.
Continuous learning mindset, staying abreast of industry trends in Agile practices.
Adaptability to a fast-paced and evolving work environment.

💡 Responsibilities

Champions best practices, coaches teams, and visualizes organizational work.
Effectively communicates across technical and non-technical boundaries, building trust and authenticity.
Optimizes team flow, addresses issues, and builds agile capabilities within the team.
Leads continual planning processes, extending beyond product delivery to post-launch support and benefits realization.
Identifies and rectifies issues in team dynamics, engages in effective feedback, and connects day-to-day work with the product vision.
Understands and contributes to different phases of product delivery, working with Customer Success and Product Lead for continuous improvement.
Effectively manages a business analyst and a Customer Engineer.

Leadership Project Management Agile Cloud Computing Cross-functional Team Leadership Data science Communication Skills Problem Solving Agile methodologies Team management Stakeholder management Customer Success SaaS

Posted 16 days ago

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🔥 Sr People Services Delivery Manager (USA Remote)

Posted 18 days ago

📍 United States

🧭 Full-Time

💸 111000.0 - 148000.0 USD per year

🔍 Education

🔧 Requirements

5+ years experience supporting human resources and related systems and/or employment law matters
5+ years Human Resources support in global, federal and multi-state employment laws
5+ years experience in HR compliance, internal audit, and/or employment law
Excellent communication and analytical skills
Ability to distill abstract concepts into clear, simple terms
Understanding of HR systems from a compliance perspective

💡 Responsibilities

Provide guidance, coaching, and support to our Tier 2 and Tier 1 roles, allocate tasks, set priorities, and monitor team performance
Manage the JIRA ticketing system, monitor created tickets team workloads, and ensure that everything is properly assigned, categorized, documented, prioritized, tracked, and delivered timely according to SLAs and OKRs while ensuring accuracy and compliance
Remove roadblocks and empower team members to define, document, optimize, and operationalize end-to-end business processes
Draft and implement procedures, processes, and policies to enhance the company's compliance stance
Collaborate with people and legal teams to update people policies and procedures
Draft and implement company policies for employees, including employee handbooks
Ensure policies are clear, accessible, and consistently applied across the organization
Conduct regular audits to identify compliance issues, investigate work-related incidents, and provide recommendations for corrective actions
Ensure the company complies with all relevant laws and internal policies, enforcing regulations at all levels
Maintain accurate records of compliance activities and employee data, ensuring confidentiality and adherence to data protection laws
Stay up-to-date with changes in employment laws, regulations, and industry standards at local, state, and national levels
Analyze how legal changes impact the organization's People policies and practices
Ensure company compliance with all relevant labor laws and regulations
Provide guidance and training to employees and managers on compliance matters, ensuring they are well-informed about applicable laws and regulations
Partner on compliance-related training sessions on various People requirements, ethical standards, and best practices
Work with legal departments and other teams to communicate regulatory requirements and support compliance initiatives
Identify areas of non-compliance or potential risk and develop strategies to mitigate risks
Coordinate with internal counsel and senior leadership to develop compliance testing procedures
Maintain accurate and confidential records related to compliance activities, training sessions, and policy updates
Prepare reports on compliance activities for management and relevant stakeholders

Project Management SQL People Management HR Management Jira Microsoft Excel Compliance MS Office Reporting Training Recruitment Data entry Risk Management Budget management

Posted 18 days ago

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🔥 CX Delivery Manager - Gainsight

Posted 18 days ago

📍 California, Washington, Oregon, Nevada, Colorado, Utah, Arizona

🧭 Full-Time

💸 90000.0 - 110000.0 USD per year

🔍 SaaS

🏢 Company: Go1 United States

🔧 Requirements

4+ years of project management experience
Gainsight NXT Admin certificate - Level 3
Experience in business analysis and requirements gathering
Strong problem-solving and analytical skills
Experience with digital experience tools like Salesforce

💡 Responsibilities

Administer and evolve Gainsight platform
Collaborate with internal teams to enhance processes
Manage Gainsight administrative tasks and troubleshooting
Build reports and dashboards for KPIs
Plan and execute post-sale ecosystem roadmap

Project Management Business Analysis Reporting Data management SaaS

Posted 18 days ago

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🔥 Solution Delivery Manager

Posted 21 days ago

📍 United States

💸 125900.0 - 222200.0 USD per year

🔍 Software Development

🏢 Company: Zuora👥 1001-5000💰 Private 5 months ago🫂 Last layoff over 2 years agoDeveloper APIs Billing SaaS Payments Software

🔧 Requirements

Overall 10+ years of enterprise software experience, with at least 5+ years in implementation management
In-depth knowledge of and experience implementing enterprise software applications, such as ERP, CRM or SCM, across a range of customers, from SMB to Fortune 500
Experience with SaaS-based implementation is very strongly desirable

💡 Responsibilities

Drive the delivery team
Monitor project quality, financials, risk, and delivery performance for Zuora implementations
Manage the end-to-end delivery of Zuora implementation engagements
Manage project plans and lead the implementations for multiple projects at a time

Leadership Project Management SQL Business Analysis Project Coordination Cross-functional Team Leadership Financial Management Communication Skills Problem Solving Agile methodologies RESTful APIs Accounting Client relationship management Budgeting Risk Management Team management Stakeholder management Process improvement CRM Financial analysis Data modeling Change Management SaaS Budget management

Posted 21 days ago

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