- Ensure the team follows internal delivery best practices.
- Communicate across technical and non-technical boundaries and build trust.
- Optimize team flow, address issues, and build agile capabilities.
- Lead planning through product delivery, post-launch support, and benefits realization.
- Identify and address team-dynamics issues, provide feedback, and connect day-to-day work with the product vision.
- Work with Customer Success and the Product Lead on continuous improvement across product delivery phases.
- Manage a business analyst and a Customer Engineer.
- Build relationships with internal and external stakeholders and maintain engagement.
- Manage internal and external resources to support successful initial deployments with appropriate governance and benefit measures.
Project ManagementTeam managementStakeholder management