Runpod

Runpod is a cloud platform designed for GPUs, enabling developers to deploy customized full-stack AI applications.

101-250 employees

Artificial Intelligence (AI)

Private Company

Artificial Intelligence (AI)Cloud Infrastructure GPU AI Infrastructure

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere. Team members are distributed across the U.S. and Canada.

Open Positions27

Remote - USAFull-TimeAI infrastructurePosted

Account Manager (Enterprise)

Serve as the main point of contact for a portfolio of existing accounts.
Monitor account health metrics, including usage, billing, feature adoption, and churn risk, and proactively intervene.
Drive renewals, upsells, and cross-sells by identifying expansion opportunities.
Conduct QBRs and MBRs covering ROI, roadmap, usage insights, and new offerings.
Work with product, engineering, and support teams to resolve customer issues, advocate for feature enhancements, and remove blockers.
Build account plans, forecasts, and growth strategies for each client.
Track and report account metrics, including churn rate, net revenue retention, expansion revenue, and customer satisfaction.
Handle contract renewals, negotiations, and escalations.
Maintain accurate CRM data, including deal pipeline, account notes, and forecasts.

Account ManagementCRMCustomer Success

The competitive OTE for this position ranges from $130,000 and $250,000 USD. This is a mix of base plus commission. This range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Because this role is measured on growing your accounts, your commission is uncapped - expansion within your book creates real potential to earn above your target OTE.

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About Runpod

Runpod is the AI Developer Cloud, enabling over one million developers to build, deploy, and scale AI models in seconds. You will join a company processing 20 billion inference requests, transforming AI development for indie researchers to enterprise teams. Runpod offers cost-effective GPU infrastructure, simplifying the complex world of AI deployment.

How We Work

You will join a small, remote-first team distributed across the U.S., Canada, Europe, and India. We prioritize ownership and move quickly. We ship work relied on by over a million developers daily. Our culture fosters collaboration and supports transparent decision-making. We value empowering leadership, encouraging every team member to contribute ideas.

Engineering at Runpod

At Runpod, you will solve critical challenges in GPU cloud computing and AI infrastructure. Engineers build high-performance systems for large-scale AI workloads, from optimizing low-latency HPC networks using InfiniBand and RoCE to architecting distributed storage with NVMe-oF. You will work with Python, Typescript, Go Lang, Docker, and Kubernetes. You can contribute to security at the kernel level, defending against tenant breakouts and privilege escalation. Our technical approach ensures our platform remains fast, reliable, and massively scalable for AI innovation.

Why Join Us

Impact over one million developers and 20 billion inference requests daily.
Receive meaningful equity in a fast-growing company, sharing in our success.
Work in a remote-first environment that emphasizes ownership and rapid iteration.
Build infrastructure powering the next generation of AI systems.
Contribute to a culture that values urgency, deep care, and significant impact at scale.

Benefits & Perks

Meaningful equity (stock options) for all team members.
Generous medical, dental & vision plans (100% coverage for employees, partial for dependents).
Flexible PTO to recharge when you need it.
$1,200 Home Office & Equipment Stipend to set up your ideal workspace.
401(k) matching to support your financial future.

Tech Stack

web_serverframeworkwidgets

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