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Remote IT Jobs

Account Management

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1,521 jobs found.

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🔥 (Fluent English) Customer Success Manager (Azerbaijan)

Posted about 1 hour ago

📍 Azerbaijan

🔍 SaaS

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and Labeling UX Design Outsourcing Web Development Technical Support Call Center Information Technology Travel Software Social Media

🔧 Requirements

Excellent English skills (at least C1 for both spoken and written)
1+ year experience in account management or customer success, ideally in a SaaS environment
Conflict resolution and de-escalation skills
Sales orientation with a focus on customer retention and growth
Ability to manage multiple tasks and customer relationships simultaneously
Mature and responsible attitude
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

💡 Responsibilities

Communicate effectively with partnering merchants
Manage the entire onboarding process post-deal closure.
Send emails, schedule demo calls, and guide customers through the installation process
Act as a liaison between customers and the internal support and IT teams
Conduct regular check-ins with existing customers to ensure satisfaction
Oversee the renewal process for all customers
Identify opportunities to expand customer usage and recommend additional services
Assist in managing large projects requiring extra coordination and attention to detail
Address any logistical challenges that may arise

Communication Skills Customer service Account Management Client relationship management Cross-functional collaboration Sales experience Customer Success SaaS

Posted about 1 hour ago

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🔥 Client Success Partner

Posted about 1 hour ago

📍 United States

🔍 SaaS, Talent Management

🏢 Company: Fuel50👥 51-100💰 $15,500,000 Series B almost 4 years agoArtificial Intelligence (AI)Employment Marketplace Training Human Resources Cloud Computing SaaS Career Planning Employee Benefits Recruiting

🔧 Requirements

5+ years SaaS client success experience
Deep understanding of Talent Management
Experience dealing with enterprise customers
Relationship focused
Collaborative and team focussed

💡 Responsibilities

Own a portfolio of clients, building deep and broad relationships
Ensure the client is informed, inspired, and successful in their use of Fuel50
Actively seek evidence of this success by supporting clients to track ROI
Build internal relationships with subject matter experts

Leadership Project Management SQL Business Analysis Data Analysis Salesforce HR Management Communication Skills RESTful APIs Organizational skills Interpersonal skills Account Management Teamwork Negotiation skills Empathy Active listening Client relationship management Cross-functional collaboration Relationship management Sales experience Strategic thinking CRM Financial analysis Data analytics Customer support Change Management Customer Success SaaS Budget management

Posted about 1 hour ago

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🔥 Mid Market Account Executive

Posted about 2 hours ago

📍 United States, Paris

🔍 B2B SaaS

🏢 Company: Crossbeam

🔧 Requirements

6+ years of experience in a B2B SaaS closing role and can easily point to repeatable processes you’ve used for success.
Understanding of Partnership programs and the value ELG brings to a company's go-to-market strategy and overall success.
Proven success of navigating large organizations and understanding how our technology can drive value across multiple business units

💡 Responsibilities

Close New Business.
Drive significant business growth by breaking into new logos and driving expansion within our mid-market customer segment, contributing to the achievement of revenue goals.
Achieve and exceed monthly/quarterly quotas of pipeline and closed business. Understand how your quarterly goals impact the larger company goals.
Work closely with internal go-to-market teams such as partnerships, sales, and customer success to understand our customer's challenges and inspire new use cases. Partner and build trust with cross functional teams like legal, security, & product.
Build and maintain an in-depth understanding of the Crossbeam product and articulate the unique value it delivers to customers. Stay up to date on new features and use cases.
Gain a deep understanding of our customers and how Crossbeam can positively impact their business. Complex deal management and strong understanding of MEDDICC.
Build relationships prospects, decision makers, and executives via email, phone, social media, and events. Know that every conversation can be potential for growth.

Business Development Salesforce Communication Skills Collaboration Customer service RESTful APIs Relationship building Account Management Negotiation skills Sales experience CRM

Posted about 2 hours ago

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🔥 Sales Manager (Team Lead) 202504

Posted about 2 hours ago

📍 Singapore, Malaysia, Hong Kong, Australia, Philippines

🔍 SaaS Sales

🏢 Company: Digify👥 11-50💰 about 6 years agoSecurity Document Management Information Technology DRM

🔧 Requirements

Results-driven sales professional with a proven track record of success in SaaS sales management
Near-native or native-level proficiency in English (spoken and written)
Experienced in selling to global markets, with a strong understanding of the USA, Europe, and Asia
A strategic thinker capable of aligning sales operations with overall business objectives
Skilled at building and managing high-performing sales teams and optimizing processes
Proficient in using CRM tools like HubSpot to track performance and inform data-driven decisions
A strong communicator and collaborator who works well with cross-functional teams
Committed to fostering a positive, high-energy sales culture focused on accountability and results
Willing to travel to Singapore occasionally if working remotely

💡 Responsibilities

Own and drive revenue growth across the USA, Europe, and Asia to meet or exceed MRR targets
Manage, mentor, and develop a high-performing sales team of Account Executives
Collaborate with the Head of Sales to refine and execute the global sales strategy in alignment with business goals
Develop and optimize a structured sales process within HubSpot, ensuring consistent tracking and improvement of sales metrics
Align closely with Marketing on lead generation strategies to maintain a robust pipeline
Partner with Customer Success to ensure smooth handoffs and support for customer retention
Analyze sales performance metrics and market trends, identifying areas for improvement and growth
Build and maintain strong relationships with key stakeholders internally and externally
Provide ongoing coaching and mentorship to enhance the team’s skills and performance
Champion continuous improvement in sales operations, focusing on scalability and data-driven decision-making

Leadership People Management Salesforce Cross-functional Team Leadership Communication Skills Analytical Skills Customer service Mentoring Coaching Account Management Negotiation skills Sales experience Team management Lead Generation Strategic thinking CRM Customer Success SaaS

Posted about 2 hours ago

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🔥 Team Lead Renewals - Elite (Remote First)

Posted about 2 hours ago

📍 Canada

🔍 Insurance

🔧 Requirements

Superior commercial insurance knowledge.
White glove customer service.
Sales skill and coaching ability.

💡 Responsibilities

Lead our Elite Renewals team.
Mentor and coach a team of Renewal Brokers.
Assist our elite clients with their renewals.

Leadership People Management Communication Skills Customer service Mentoring Coaching Account Management Negotiation skills Client relationship management Sales experience Team management CRM

Posted about 2 hours ago

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🔥 Enterprise Sales Executive

Posted about 3 hours ago

📍 Worldwide

🔍 Cyber Security

🏢 Company: Tenchi Security👥 51-100💰 $7,000,000 Series A about 1 year agoSecurity SaaS Risk Management Cloud Security

🔧 Requirements

Proven experience as a Sales Executive or similar role, preferably in the tech or cybersecurity industry
Solid experience in B2B sales and a deep understanding of sales strategies
Excellent communication, negotiation, and interpersonal skills
Ability to build and maintain lasting relationships with clients
Detail-oriented with a strong ability to prioritize and manage multiple tasks
Familiarity with CRM software and sales tracking tools
Strong network of contacts in the cybersecurity space
Fluent in English and Portuguese, both spoken and written

💡 Responsibilities

Develop and implement sales strategies to acquire new clients
Identify, qualify, and pursue new business opportunities, while managing the entire sales cycle
Build and maintain strong relationships with prospective and existing clients
Conduct market research to identify potential clients and prepare tailored value propositions
Collaborate with marketing and product teams to align efforts and drive sales initiatives
Deliver engaging presentations and product demos to prospective clients
Keep abreast of industry trends and market developments to inform sales strategies
Meet and exceed sales targets and objectives in a timely manner

Cloud Computing Cybersecurity Salesforce RESTful APIs Account Management Negotiation skills Client relationship management Sales experience Market Research Lead Generation CRM English communication

Posted about 3 hours ago

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🔥 B2B Sales Representative - Events Industry

Posted about 3 hours ago

📍 Mexico, El Salvador, Guatemala, Colombia, Honduras

🔍 Events Industry

🏢 Company: Walter👥 11-50

🔧 Requirements

Proven experience in B2B sales, preferably within the events or hospitality industry.
Strong communication, negotiation, and interpersonal skills.
Excellent organizational skills with an ability to manage multiple projects and priorities.
Results-driven mindset with a knack for achieving sales targets.
Ability to work independently while collaborating effectively with teams.
Familiarity with CRM tools and sales tracking software.
Passion for the events industry and understanding of its dynamics.

💡 Responsibilities

Develop and implement sales strategies to target potential clients in the events industry.
Build and maintain relationships with event organizers, venues, and partners to foster collaboration.
Conduct sales presentations and negotiations to close deals effectively.
Conduct market research to identify trends and opportunities within the events sector.
Collaborate with the marketing and events teams to align sales efforts with upcoming events and promotions.
Maintain accurate sales records and forecasts, tracking performance metrics.
Attend industry events and networking opportunities to promote our brand and services.

Salesforce Communication Skills Customer service Negotiation Organizational skills Relationship building Account Management Teamwork Client relationship management Sales experience Market Research Lead Generation CRM Customer support

Posted about 3 hours ago

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🔥 Project Manager

Posted about 3 hours ago

📍 United States

🧭 Full-Time

💸 86500.0 - 129500.0 USD per year

🔍 Software Development

🏢 Company: Classy👥 251-500💰 Series D over 3 years agoCrowdfunding Non Profit Events Software

🔧 Requirements

5-7 years of Project Management experience
Experience managing large-scale projects
Proven, hands-on experience successfully implementing SaaS and/or enterprise software applications
Demonstrated ability to prioritize and manage workflow to meet deadlines
Strong people skills to lead collaboration across functions and organizations
Experience identifying and implementing process improvements
Superior analytical, problem-solving and critical thinking abilities
Excellent organization and planning skills

💡 Responsibilities

Serve as an Senior Project Manager for the post-sales customer journey for complex, Enterprise Customers
Support evaluation of opportunities, review requirements, develop Statement of Works, support solution design, create schedule and cost estimates
Gather information from customers to evaluate their needs and create bespoke implementation solutions
Responsible for completion of deliverables, execution of the implementation and overall project success.
Develop unique project artifacts as required for complex customer projects
Creatively solution to solve unique customer problems to meet use case requirements
Identify, monitor and communicate project risks and scope changes that may arise during the implementation.
Ensure the services delivered conform to what has been contractually agreed between client and Classy.
Build strong relationships with all internal and external project stakeholders.
Manage resource planning and utilization.
Own and drive process improvements, internal projects, implementation success, and software documentation.
Mentor junior members of the team and own training responsibility for new team members and upleveling junior staff

Project Management Agile Salesforce SCRUM Project Coordination Cross-functional Team Leadership Resource Planning Account Management Client relationship management Risk Management Stakeholder management Process improvement Customer Success SaaS

Posted about 3 hours ago

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🔥 Director of Sales, SLED

Posted about 4 hours ago

📍 United States

🔍 Cybersecurity

🏢 Company: Keeper Security, Inc.

🔧 Requirements

7+ years of sales experience in a B2B software or technology company, with at least 4 years in a leadership role managing SLED/public sector sales teams
Experience selling in the cybersecurity space with a preferred focus on privileged access management (PAM) in the enterprise market
Proven ability to develop and execute strategic sales plans and implement SLED sales best practices at scale
People management experience and a passion for attracting and developing talent
Exceptional interpersonal and communication skills, with the ability to build and maintain relationships at senior levels within government and educational institutions
Demonstration of high levels of integrity, initiative, honesty and leadership
Effective at driving complex multi-stakeholder processes and cross team programs
Ability to build cross-functional relationships, influence and collaborate at all organizational levels
Outstanding verbal and written communications skills for a global audience
Strong business acumen, analytical and detail oriented
Ability to travel up to 50% of the time
Bachelor’s Degree in business administration, marketing, operations or a related field

💡 Responsibilities

Develop and execute a comprehensive sales strategy to penetrate SLED vertical accounts
Build and lead a team of public sector focused sales representatives, driving continuous improvement and employee engagement to achieve individual and team success
Lead, train and inspire the sales team in strategic, high-value sales processes and tactics
Establish and maintain scalable sales processes and best practices to ensure consistency and efficiency across the sales team
Build and maintain strong, lasting relationships with key decision makers across state and local government agencies and educational institutions
Lead the development of business cases, proposals, and RFP responses tailored to the unique needs of the SLED market
Develop a strong understanding of customer needs, regulatory requirements, and procurement processes to offer tailored solutions
Stay up to date with the latest trends, policy changes, and new opportunities in the SLED sector that could impact sales and growth
Partner with Keeper’s channel team to develop and maintain relationships with key partners
Create dedicated outbound motion for targeting relevant ICPs for identity and access management technology
Develop and maintain a robust pipeline of qualified opportunities and exceed our target pipeline coverage ratios
Represent Keeper at industry events, conferences and networking functions to raise brand awareness and generate new business opportunities
Continuously monitor, evaluate and report on sales performance metrics
Collaborate with the marketing, product, and customer success teams to align sales initiatives with overall company objectives
Analyze market trends, competitor activity and customer feedback to identify opportunities for growth and innovation
Collaborate with senior leadership to provide input on product, pricing and go-to-market strategy tailored to the SLED vertical

Leadership Cybersecurity People Management Salesforce Communication Skills Analytical Skills Account Management Sales experience Strategic thinking CRM

Posted about 4 hours ago

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🔥 Customer Success Manager

Posted about 4 hours ago

📍 United States

💸 109500.0 - 128000.0 USD per year

🔍 SaaS

🔧 Requirements

2 - 3+ years relevant work experience in customer success, account management, digital consultancy or project management, preferably in a SaaS business
Located in United States
Experience working with a portfolio of accounts, supporting a highly technical product
Demonstrated ability to establish relationships, credibility, present, and to communicate effectively at all levels of an organization
Ability to set priorities, drive decisions and get closure on recommendations and issues
Ability to influence others towards continuous improvement, both internally and externally
Experience successfully managing customer engagements to completion and customer satisfaction
Excellent presentation, written and verbal communication skills
Proven time management skills with the ability to prioritize tasks

💡 Responsibilities

Drive the on-boarding, adoption, retention and overall success of our customers
Lead the enablement of our users by conducting product trainings
Work in partnership with Solutions Architects to guide customers through the project management and technical requirements of their Algolia implementation
Provide regular, proactive recommendations to optimize the use of our platform
Maximize the adoption of our product features in order to maximize the value driven by our product
Document and clearly articulate the Return on Investment driven by our solution
Identify accounts that are likely to churn and work proactively to eliminate that risk
Identify opportunities to expand our partnership with customers
Analyze accounts that have been lost, identify reasons for churning and build a strategy to win customers back
Ensure all account issues are quickly resolved, utilizing resources from cross-functional teams internally
Function as the voice of the customer and provide internal feedback on how Algolia can better serve them
Track key account metrics and forecast retention

Project Management Data Analysis Product Management Cross-functional Team Leadership Communication Skills Problem Solving Customer service Agile methodologies RESTful APIs Presentation skills Account Management Training Relationship management Sales experience Technical support CRM Customer Success SaaS

Posted about 4 hours ago

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