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Technical support

836 jobs found. to receive daily emails with new job openings that match your preferences.

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🔥 MILITARY DoD SKILLBRIDGE IT Support Specialist (Remote)

Posted about 1 hour ago

📍 United States of America

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Active Military Personnel
Must be able to develop and maintain good customer relationships.
Desktop Support and Customer Service Skills.
Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
3 years of experience.
A+ certification is a plus.

💡 Responsibilities

Images, wipes, and configures computers.
Works ticket queue remotely and may occasionally be asked to come on site to help during excessively busy times or to cover for vacation (advanced notice would be provided in these situations).
New employee IT technology onboarding and support.
Mobile device configuration and troubleshooting.
Supports and maintains user account information including rights, security, and system groups.
Provides training to employees on the use of technology used on the job.

Microsoft Active Directory Mobile testing Communication Skills Analytical Skills Customer service Training Troubleshooting Computer skills Technical support Customer support

Posted about 1 hour ago

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🔥 MILITARY DoD SKILLBRIDGE Field Engineer (Hartford CT)

Posted about 1 hour ago

📍 United States of America

🧭 Internship

🔍 Healthcare

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Active Military Personnel
Must be able to develop and maintain good customer relationships.
Must have reliable transportation and a valid driver's license.

💡 Responsibilities

Under supervision, work within hospital environment to evaluate and troubleshoot imaging/PCS equipment issues, implement appropriate repairs, perform planned maintenance (PM), safety, environmental inspections and maintain effective customer relations.
Maintain communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction.
May assist more experienced technicians on progressive repairs and resolution.

SQL Communication Skills Analytical Skills Problem Solving Customer service RESTful APIs Troubleshooting Technical support

Posted about 1 hour ago

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🔥 Technical Account Manager West

Posted about 1 hour ago

📍 United States, Canada, UK

🔍 Software Development

🏢 Company: Mark43👥 251-500💰 $39,999,992 Series E 10 months agoGovTech Information Services Law Enforcement Public Safety Software

🔧 Requirements

Experience as a former officer or dispatcher is strongly preferred.
Minimum of 5 years of experience in law enforcement, government sales, account management, or business development.
Former experience as a software trainer within a government space is a plus.
Experience working in the public safety realm.
Proven track record of success in managing government accounts.
Excellent communication and interpersonal skills.
Prior experience assisting clients with the post-sales processes by providing technical support.
The ability to communicate technical information to non-technical audiences.
The capacity to understand customers' needs and offer prompt solutions.
Strong written and verbal communication.
Excellent problem-solving and critical-thinking skills.
Initiative and motivated to solve problems.

💡 Responsibilities

Work on-site with government clients on the Mark43 CAD product.
Develop and maintain strong relationships with government clients, including police departments, law enforcement agencies, and emergency services.
Collaborate with cross-functional teams to ensure the successful implementation of government contracts.
Stay up to date with industry trends, regulations, and policies related to government procurement.
Create a strategic road map for the account management function.
Act as a customer advocate while working with the Customer Success team to identify, track, and drive resolution of customer pain areas.
Share business, product, and technical expertise to improve client relationships.
Coordinate with Engineering and Product leaders to learn about potential upsells and future development opportunities.
Create internal tracking and briefing procedures to ensure account needs are aligned.
Share client feedback with developers and stakeholders.
Acquire a thorough understanding of the Mark43 product roadmap in relation to the customer roadmap

Communication Skills Problem Solving Customer service RESTful APIs Account Management Client relationship management Sales experience Technical support Customer Success SaaS

Posted about 1 hour ago

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🔥 Cloud Support Engineer

Posted about 2 hours ago

📍 South Africa

🧭 Full-Time

🏢 Company: Cyberlogic👥 51-100 Cloud Data Services Consulting IT Management Technical Support Cloud Security Information Technology Network Security Software

🔧 Requirements

3-5 years of experience in an IT Engineering capacity.
2+ years of knowledge and experience with Microsoft 365.
2+ years of knowledge and experience using Infrastructure as Code (IAC).
Microsoft AZ-104: Microsoft Azure Administrator.
Microsoft AZ-305: Designing Microsoft Azure Infrastructure Solutions.
Microsoft AZ-700: Designing and Implementing Microsoft Azure Networking Solutions.
Microsoft AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop.
Microsoft AZ-500: Microsoft Azure Security Technologies.
LPI Certified Kubernetes Administrator (CKA)
AWS Certified AWS SysOps Administrator
Microsoft AZ-800: Administering Windows Server Hybrid Core Infrastructure

💡 Responsibilities

Diagnose, troubleshoot and resolve technical issues related to Microsoft Azure solutions.
Manage and resolve incidents by adhering to established incident management processes.
Manage and maintain Azure subscriptions ensuring proper configuration, security policies, and compliance.
Assist customers in managing their public cloud infrastructure resources.
Advise customers on security best practices within public cloud platforms.
Stay informed about the latest security threats.
Implement and enforce security policies and procedures.
Utilize scripting languages and automation tools to streamline processes.
Provide guidance and mentorship to the wider CSS team members such as the monitoring and Infrastructure support technician staff.
Conduct engaging training sessions.
Collaborate with internal and cross-functional teams.
Co-ordinate with stakeholders to minimize disruptions and maintain service continuity throughout any change process.
Participate actively in cross-functional teams, particularly within the professional services department.
Establish adherence to internal Key Performance Indicators (KPIs), Operational Level Agreements (OLAs), and external Service Level Agreements (SLAs).
Maintain detailed documentation of support activities.
Timeous communication with clients and internal stakeholders (e.g. CSMs & SDMs).
Compile and Actioning Requests for Change (RFCs) related to public cloud platforms.
Contribute to the team's knowledge base.
Maintain flexibility and availability to support system upgrades and maintenance activities.
Establish flexibility in schedule to accommodate occasional office days when necessary to participate in trainings.
Participate in the after-hours standby roster to provide support for select 24/7 clients when needed.
Stay updated with the latest advancements in public cloud platforms, technologies, and industry trends.
Participate in continuous learning through training, certifications, and self-study.
Set and review personal development goals to ensure continuous improvement and growth.

AWS Cloud Computing Kubernetes Microsoft Azure Microsoft Exchange REST API Communication Skills Analytical Skills CI/CD Problem Solving Mentoring Linux DevOps Terraform Documentation Networking Teamwork Troubleshooting JSON Risk Management Technical support Scripting Customer support Change Management

Posted about 2 hours ago

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🔥 Technical Partnerships Manager

Posted about 3 hours ago

📍 United States

🔍 Security

🏢 Company: GreyNoise Intelligence👥 11-50💰 $15,000,000 Series A almost 3 years agoInternet Analytics Information Technology Cyber Security

🔧 Requirements

Minimum of 3 years of experience in technical alliances, product management, or sales engineering, preferably within the security industry.
Strong technical understanding of security technologies, particularly tech stacks related to SOC (threat intelligence, SIEM, SOAR, TIP) and perimeter security (network firewall, WAF, VPN, etc).
Experience managing partner relationships, navigating technology alliance programs, and driving co-marketing and co-selling initiatives.
Ability to connect technical product requirements with customer and business value.
Excellent communication and relationship-building skills.
Self-starter mindset with a bias for action and problem-solving.

💡 Responsibilities

Identify & Develop Strategic Partnerships – Build and maintain strong relationships with key technology partners (Microsoft, Palo Alto Networks, Cisco, Crowdstrike, etc) in the security space, identifying opportunities for integration and partnership.
Manage Integration Roadmap – Work closely with product and engineering teams to scope, develop, and deliver compelling integrations that drive customer adoption and business value.
Go-to-Market Execution – Collaborate with marketing and sales teams to launch and promote these partnerships. Ensure awareness and adoption among joint customers and create additional routes-to-market through those partnerships (sell-with motions, marketplaces, OEM, etc).
Partner Enablement – Educate and enable partner sales and technical teams to articulate the value of GreyNoise integrations.
Monitor & Optimize Performance – Track key performance metrics for integrations, ensuring ongoing success and identifying areas for improvement.
Stay Ahead of Market Trends – Keep a pulse on the security landscape to identify emerging partnership opportunities.

Business Development Cloud Computing Cybersecurity Product Management Product Analytics API testing REST API Strategic Management Communication Skills Customer service Excellent communication skills Problem-solving skills Account Management Teamwork Negotiation skills Relationship management Sales experience Market Research Marketing Strategic thinking Technical support CRM

Posted about 3 hours ago

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🔥 Service Desk Remote Support Analyst

Posted about 3 hours ago

📍 Canada

🔧 Requirements

Exceptional customer service and interpersonal skills, with a focus on rapport-building
Experience in supporting end users in a technology/service desk role
2+ years of Service Desk or other End User Support operations experience
Experience using technology platforms such as ITIL based ITSM (ServiceNow Preferred), Device Management, Screen Sharing and other technologies used to deliver end user support
Ability to clearly communicate in verbal and written formats
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a fast-paced environment
Experience working in a team-oriented, collaborative environment
Ability to get up to speed with the organization quickly
Ability to remain calm in a fast-paced work environment
Diligence to adhere with pre-defined Service Level Agreements
Ability to obtain and maintain Canadian Security Clearance
Ability to work outside regular business hours is required

💡 Responsibilities

Deliver a friendly and high-quality On-call and Deskside Service experience to our clients
Communicate with end users either via phone, email, or live chat as required
Handle calls on-site at designated customer locations and remote call handling for international locations
Available remotely 5 days/week for virtual support requests
Available for 8-5 support shift work, as well as additional shifts as outlined or specified by client contracts
Provide effective troubleshooting for all types of technical inquiries, service requests, and issues involving computers, network, smartphones/tablets, end user applications, enterprise applications
Contribute to team innovation through ideas for process improvement and efficiency
Develop, implement, and/or participate (in the creation/maintenance of) knowledge base articles and/or documentation for Service Desk use; make recommendations for improvements
Follow defined procedures to document all problems and solutions in the ITSM Platform (ServiceNow)
Participate in projects and other initiatives as requested by your supervisor
Build relationships with customers
Maintain a positive and collaborative attitude with all coworkers and customers
Be available to work rotating schedules if needed, which may include evenings, weekends, and holidays

SQL Microsoft Active Directory Customer service Microsoft Office Written communication Networking Excellent communication skills Problem-solving skills Verbal communication Troubleshooting Active listening Technical support

Posted about 3 hours ago

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🔥 Italian Speaking Customer support for phone operative system - Remote in Greece

Posted about 4 hours ago

📍 Greece, Italy

🔍 Customer Service

🏢 Company: Patrique Mercier Recruitment Nordic

🔧 Requirements

Fluency in Italian (both spoken and written) is required.
Strong communication and active listening skills.
Previous experience in customer service, especially in technical support roles, is highly preferred.
Excellent troubleshooting and problem-solving abilities.
Ability to work independently and manage time effectively in a remote work environment.
Willingness to adapt to new technologies and learn about phone operating systems.
Familiarity with customer support software and tools is a plus.

💡 Responsibilities

Deliver exceptional customer support via phone, assisting users with inquiries related to phone operating systems.
Resolve technical issues and provide guidance on software and hardware functionalities.
Educate customers on features and capabilities of their devices to enhance usability.
Document customer interactions accurately for quality assurance and training purposes.
Collaborate with team members to continually improve service processes and customer satisfaction.
Stay updated on product knowledge and industry trends to provide informed support.

Problem Solving Troubleshooting Active listening Technical support Customer support

Posted about 4 hours ago

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🔥 Sales Representative

Posted about 5 hours ago

📍 Italy

🔍 Medical Devices

🔧 Requirements

Degree in Biomedical Engineering or scientific subjects and a minimum of 3 years of sales experience in the medical devices field
Requires practical knowledge gained through experience of sales techniques and job area typically obtained through education combined with sales experience
Experience in providing technical assistance in the operating room
Ability to build and maintain strong client relationship
Result-oriented, problem-solving, team-oriented, and good communication/relational skills
Availability to travel within the area of responsibility (Lombardy) with frequent travel to other national locations as needed
Knowledge of Cardiovascular products is preferred.

💡 Responsibilities

Promote and sell Medtronic's products and services within an assigned geographic area and/or specific customer accounts to meet or exceed sales targets
Develop, build, and strengthen long-term relationships with stakeholders, including distributors and healthcare professionals
Pursue leads, assess customer needs, and provide product solutions to maximize the benefits of Medtronic's offerings
Facilitate education and training on company products and services
Conduct market research, analysing customer and competitor activities
Implement and adjust market development plans and strategies as needed
Gather and communicate customer feedback on new products and modifications to internal teams, including R&D (Research and Development), Operations, and Marketing

Communication Skills Relationship building Account Management Client relationship management Sales experience Market Research Technical support CRM Customer support

Posted about 5 hours ago

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🔥 Lead, Engineering

Posted about 5 hours ago

📍 North America

💸 162000.0 - 225000.0 CAD per year

🔍 Software Development

🏢 Company: MongoDB👥 1001-5000💰 Post-IPO Equity about 7 years agoDatabase Open Source Cloud Computing SaaS Software

🔧 Requirements

3+ years of experience managing teams of software engineers.
8+ years of experience building production-level code with a large user base, robust design structure, and rigorous code quality
Demonstrates excellent verbal and written technical communication skills and desire to collaborate with colleagues, mentor fellow engineers, and lead projects
Degree in Computer Science or similar field, or equivalent practical experience, with strong competencies in data structures, algorithms, and software design/architecture
Solid experience in designing, writing, testing, and maintaining highly distributed systems and/or data storage software
Experience with large backend/compiled codebases and compiled languages, preferably in C++/C/Rust/Go/Java

💡 Responsibilities

Onboard onto a highly technical product as an individual contributor to gain product knowledge before taking on managerial responsibilities.
Actively participate in hiring for the Cluster Scalability team
Lead and grow other engineers to coordinate seamless changes in a large, feature-rich code base
Manage engineers effectively in all aspects of people management (performance and growth, compensation, mentoring, etc.)
Work with product managers, program managers, and other teams to specify, prioritize and deliver new features that delight our users
Estimate task complexity and timeline, report progress, and voice risks for projects executed by reports to stakeholders
Ensure that the team is running smoothly by independently eliminating technical barriers, coordinating with other teams regarding dependencies, and focusing on the overall happiness of the team
Contribute to planning for organizational growth, including allocation of engineering resources, future hiring plans, and assignment of projects
Ensure high quality and velocity in the design and implementation of new functionality in the Server that reports up to you
Handle distributed systems related customer escalations from the Technical Support team and coach teammates to do the same

Backend Development Leadership Project Management Software Development Java MongoDB People Management Software Architecture C++ActiveMQ Algorithms Data Structures Go Rust Communication Skills Analytical Skills Collaboration Problem Solving Mentoring Written communication Team management Computer skills Technical support Debugging

Posted about 5 hours ago

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🔥 Sales & Business Development Manager - Automotive, Future Mobility & Connected Devices

Posted about 6 hours ago

📍 United Kingdom, France, Germany

🔍 Automotive, Future Mobility, IoT & Connected Devices

🔧 Requirements

Preferred experience in working within our target sectors
Preferred experience in Security products
Preferred experience with software products or services
Demonstrable B2B sales experience within a Technology company
Significant experience in business development
Experienced in consultative selling, strategic selling, engagement and bid methods e.g. Franklin Covey, Miller Heimann, Shipley etc
Creating and maintaining trusted working relationships both internally and externally - existing client relationships within our target sectors would be advantageous
Strong understanding of our target sectors
Prior knowledge and understanding wider cyber security market for professional services and product sales
Existing contacts in Automotive market at OEMs and Tier 1s
An understanding of Automotive software platforms, the Future Mobility landscape, IoT, Connected Devices and applications
Understanding of regional (US, EU, Asia) regulation on Security, Cybersecurity, Digital Resilience and Personal Data would be advantageous

💡 Responsibilities

Develop relationships across the relevant ecosystems and enhance our network of partnerships (such as Silicon Providers, device OEMs, and Tier 1’s) delivering the sales targets for the assigned region as required
Manage the assigned regional sales pipeline from inception to signed agreement
Build and maintaining relationships within new and existing opportunities
Creating and implementing a strategy for winning new customers in region across all sectors, collaborating with colleagues in TTSP and industry partners where applicable.
Leading sales campaigns to a successful conclusion
Providing deep customer and market insight to support the development of the wider GTM strategy for sectors including but not limited to, Automotive, Future Mobility and Connected Devices
Translating market feedback into product requirements. Collecting data and information to provide guidance for our strategies and delivery plans
Identifying strategic partner prospects and where applicable support the SVP Commercial & Operations, to establish the relationships
Driving strategic Account Management with identified target Key Accounts
Working with the Global team leveraging knowledge and contacts to maximize the sales opportunities
Recognising security opportunities for TTSP to expand into other vertical markets. Leverage experience and contacts to develop these opportunities and present a Commercial Execution Plan to the SVP Commercial & Operations

Business Development Business Intelligence Cybersecurity IoT Salesforce REST API Communication Skills Analytical Skills Collaboration Agile methodologies Excellent communication skills Account Management Teamwork Negotiation skills Client relationship management Sales experience Market Research Data visualization Strategic thinking Technical support CRM SaaS

Posted about 6 hours ago

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