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🔥 Director, Revenue Generation and Renewals - Remote

Posted about 8 hours ago

📍 United States

💸 135000.0 - 160000.0 USD per year

🏢 Company: external-northamerica

🔧 Requirements

7 years leading account management, sales, renewals teams, marketing or equivalent experience is required
Track record of building reporting structures and leveraging insights within Sales and Marketing data sets to inform strategic decision-making
Proven ability to collaborate and work effectively in a team environment with shared responsibilities
Outstanding data analytics, workflow management, process improvement, negotiation, and written/oral communication skills
Advanced Excel skills and proven ability to produce comprehensive data-driven recommendations
Demonstrated success managing sales and contract renewal strategies and processes
Experience with Salesforce and workforce management tools strongly preferred
Experience with SaaS implementations, pricing models and strategies a plus

💡 Responsibilities

Develop and implement a comprehensive revenue operations strategy aligned with company and revenue goals
Drive the integration across teams to ensure streamlined operations and enhance team efficiency, productivity, and revenue growth
Build a high-performing team by developing and retaining top talent
Partner with other leaders to optimize pricing, packaging, and processes that optimize revenue and margin to meet our business goals of growing and renewing profitable revenue
Set team goals and key performance indicators (KPIs) to measure the success of RFP responses
Explore and pursue opportunities to continuously improve output, turnaround time, and deliverables to maximize revenue growth by CS and CR teams
Work with appropriate cross-functional teams to scope and implement additional tools to enhance team output including RFP content and digital design output
Envision, develop, and successfully delegate the implementation of a comprehensive renewal strategy to increase renewal rates, upsells and promote favorable contract terms
Utilize data and analytics to monitor client usage patterns, feedback, and priorities to make data-driven decisions to enhance renewal rates and inform account revenue expansion
Analyze reports and other data sources on renewal and retention metrics, presenting insights and recommendations for increasing recurring bookings
Use Salesforce Dashboards and Reports to oversee the inputs of renewal forecasts, ensuring accurate and timely reporting to senior leadership

Leadership Data Analysis People Management Salesforce Cross-functional Team Leadership Strategy Negotiation Written communication Account Management Reporting Sales experience Team management Process improvement Data analytics Customer Success SaaS

Posted about 8 hours ago

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🔥 Associate Director, Neuroscience Systems of Care – Dallas

Posted about 10 hours ago

📍 United States of America

💸 160300.0 - 297700.0 USD per year

🔍 Specialty pharmaceutical/biotech

🔧 Requirements

5+ years’ experience on the commercial side of the specialty pharmaceutical/biotech industry.
2+ years’ experience in project management/leadership and successful translation of strategy into execution.
2+ years’ experience leading complex projects requiring cross functional alignment.
Recent US experience (within last 5 years) with deep understanding of US healthcare ecosystems, and a comprehensive understanding of organized customer groups in healthcare, including Integrated Delivery Networks (IDNs), Accountable Care Organizations (ACOs), Medical Groups, and Group Purchasing Organizations (GPOs).

💡 Responsibilities

Lead cross-functional account teams, including Customer Engagement, Medical, NPS, and Market Access, to develop and execute account plans that align with Novartis' business objectives and address account needs.
Develop a deep understanding of accounts and customer needs, identifying shared priorities and implementing tailored solutions and resources to enhance patient care in accordance with Novartis policies.
Forge and nurture strategic customer relationships to elevate engagement between Novartis and key accounts, as well as influential medical experts.
Ensure that all cross-functional collaboration is conducted with the highest integrity, adhering to the Novartis Code of Ethics and all applicable policies and procedures.

Leadership Project Management Business Analysis Strategic Management Communication Skills Customer service Negotiation Organizational skills Compliance Interpersonal skills Relationship building MS Office Account Management Cross-functional collaboration Sales experience Market Research Risk Management Team management Strategic thinking Process improvement CRM Financial analysis

Posted about 10 hours ago

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🔥 Senior Associate, Demo and Equity

Posted about 11 hours ago

📍 United States

🧭 Full-Time

🏢 Company: Lime👥 11-50 Advertising Web Design Graphic Design

🔧 Requirements

3–5 years of experience in operations, program/project management, or public-private partnerships
Proven ability to manage complex, cross-functional initiatives with multiple stakeholders and tight timelines
Strong communicator—able to clearly align internal teams and externally represent Lime in city settings
Highly organized and detail-oriented, with a hands-on approach to operational execution
Comfortable traveling and working independently in dynamic, on-the-ground settings
Passionate about urban transportation, tech for good, and delivering equitable mobility solutions

💡 Responsibilities

Lead the planning, logistics, and execution of city-facing hardware and technology demos in collaboration with Local Ops, Engineering, Product, and Government Relations
Own the operational delivery of equity programs, including low-income pricing plans, adaptive vehicle access, and community-based deployments
Travel as needed (20%) to support on-site demo launches, stakeholder meetings, and equity program rollouts
Partner with local teams to assess feasibility, define success metrics, and troubleshoot roadblocks in real-time
Track performance of active demos and equity programs using internal dashboards, compliance tools, and local feedback
Contribute to and build playbooks and repeatable processes that help scale demos and equity programs efficiently
Act as a key liaison between city needs and internal product or compliance requirements

Project Management SQL Data Analysis Cross-functional Team Leadership Operations Management Tableau Communication Skills Agile methodologies Stakeholder management Process improvement

Posted about 11 hours ago

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🔥 Strategy and Operations Consultant

Posted about 13 hours ago

📍 United States

🧭 Full-Time

💸 78000.0 - 117000.0 USD per year

🔍 Healthcare

🏢 Company: external

🔧 Requirements

3 years of experience in healthcare provider or payer operations

💡 Responsibilities

Help execute transformational and foundational strategic initiatives
Identify local performance improvement opportunities
Design, pilot, and scale solutions across Advocate Health

Project Management Data Analysis Operations Management Strategy Business Operations Communication Skills Analytical Skills Collaboration Microsoft Excel Problem Solving MS Office Data visualization Stakeholder management Strategic thinking Process improvement Data modeling Change Management

Posted about 13 hours ago

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🔥 Digital Business Analyst

Posted about 13 hours ago

📍 United States

💸 110032.0 - 141800.0 USD per year

🏢 Company: careers

🔧 Requirements

Bachelor’s degree in Computer Engineering, Computer Science, or a related field plus five years of progressive designing digital user interfaces experience.
Must have at least five years of experience in each of the following: 1. Conducting analysis of business processes, user needs, and system requirements to define digital project objectives; 2. Documenting system requirements using Agile methods, including Scrum and Kanban; 3. Preparing digital design documents including themes, epics and user stories, user story mapping, use cases, and wireframing, system and solution diagrams, workflow diagrams, and domain and data models; 4. Utilizing Sitecore, SOLR, Informatica, Microsoft Technologies, and Salesforce; 5. Developing process mapping using Visio and Lucidchart; and 6. Utilizing project management tools including JIRA and Trello to monitor project statuses.

💡 Responsibilities

Design digital user interfaces.
Conduct analysis of business processes, user needs, and system requirements to define digital project objectives.
Build a digital customer experience and optimize website performance.
Document system requirements using Agile methods, including Scrum and Kanban.
Prepare digital design documents including themes, epics and user stories, user story mapping, use cases, and wireframing, system and solution diagrams, workflow diagrams, and domain and data models.
Work with UX/UI designers to create wireframes, mockups, and prototypes.
Utilize Planning Poker to create story point estimates, forecast delivery dates, and drive achievement planning.
Utilize Sitecore, SOLR, Informatica, Microsoft Technologies, and Salesforce.
Collaborate with Quality Assurance teams to develop test cases and conduct user acceptance testing (UAT) to ensure that digital solutions meet business needs and functional specifications.
Address technical issues or challenges that arise during the development and implementation phases.
Maintain and track project risks and escalate as needed to ensure timely resolution.
Monitor system performance, troubleshoot issues, and implement improvements as necessary.
Develop process mapping using Visio and Lucidchart.
Analyze business workflows and recommend process improvements or automation opportunities.
Utilize project management tools including JIRA and Trello to monitor project statuses.

Project Management Agile Business Analysis Salesforce SCRUM UI Design User Experience Design Jira Process improvement Data modeling

Posted about 13 hours ago

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🔥 Real-Time Support Operations Specialist

Posted about 14 hours ago

📍 Canada

🔍 Healthcare

🔧 Requirements

Experience in operations management, workforce management, or a similar role focused on optimizing service delivery.
Prior experience with workforce management tools like Dialpad or other scheduling and queue management software.
Experience working in a fast-paced environment where quick, informed decisions are essential.
The ability to divide your attention between multiple tasks at once and identify priority tasks appropriately.
Demonstrated an improver mindset (critical thinking) by identifying patterns and implementing process improvements.
Analytical and data-driven, comfortable with tracking metrics and translating them into actionable insights.
Intentional: You understand the ripple effects of real-time decisions and can balance immediate needs with long-term goals.
Resilient: You maintain composure during high-pressure situations and can adapt quickly when circumstances change.
Self-starter: You're proactive in identifying potential issues before they become problems and take initiative to develop solutions.
Collaborative: You excel at communicating across teams and can effectively coordinate resources during critical situations.
Detail-oriented: You have a keen eye for spotting discrepancies in schedules or metrics that others might miss.

💡 Responsibilities

Monitor channel queues to maintain service level agreements according to established priorities, ensuring customers receive timely support.
Develop and maintain a comprehensive skills database to optimize driver activities during high-volume periods.
Process schedule modification requests and coordinate with other departments for time-sensitive needs.
Identify coverage gaps and collaborate with scheduling & leadership teams to implement solutions.
Facilitate cross-departmental communication during incidents, releases, and other high-impact events.
Develop contingency plans for unexpected volume spikes or staffing shortages.
Perform post-mortem analyses after significant service disruptions to identify preventative measures.
Track volume trends and identify correlations with events to provide feedback to our Workforce Analyst for future planning.
Verify accuracy of driver skill configurations in our Workforce Management Software (Dialpad)
Track adherence metrics and provide feedback to Team Captains to facilitate performance improvement.
Create and maintain documentation of real-time decision protocols.

Data Analysis Operations Management Communication Skills Analytical Skills Collaboration Microsoft Excel Problem Solving Customer service Attention to detail Multitasking Documentation Interpersonal skills Adaptability Critical thinking Teamwork Reporting Troubleshooting Data visualization Process improvement

Posted about 14 hours ago

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🔥 Contracts and Procurement Specialist

Posted about 15 hours ago

📍 United States

💸 85000.0 - 100000.0 USD per year

🏢 Company: OpenSesame👥 251-500💰 $50,000,000 Series D almost 4 years agoEducation EdTech Virtual Workforce

🔧 Requirements

Take ownership of NDA and standard vendor contract reviews and negotiations within the parameters of the contracts playbook.
Develop and maintain a procurement lifecycle management process that leverages the company’s CLM tool
Recommend improvements to current templates, processes, workflows, and playbooks.

💡 Responsibilities

Achieve a full understanding of the company’s current legal, procurement, and contract management processes.
Familiarize yourself with the company’s templates and contracting playbooks.
Become proficient in using the legal team’s CLM

Project Management Compliance Reporting Risk Management Process improvement

Posted about 15 hours ago

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🔥 Onboarding and Growth Manager, Powered By

Posted about 17 hours ago

📍 AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI

🧭 Full-Time

💸 66140.0 - 110141.0 USD per year

🔍 Supply Chain

🏢 Company: ShipBob, Inc.

🔧 Requirements

Minimum 4 years in a merchant facing role (Business Development, Account Management, Implementation)
Established track record of success as a department/function leader and manager of other managers.
Culture carrier and positive influence with the ability to positively motivate others.
Exceptional verbal and written communication skills.
Knowledge of Salesforce, Outreach, and other sales tools.

💡 Responsibilities

Responsible for onboarding new Powered By 3PLs
Manage the performance and relationship for the onboarding 3PLs up until 6-12 weeks post-launch
Lead cross-functional project execution from planning through to post-launch optimization
Support team development through guidance, feedback, and skill-building
Design and implement repeatable systems to support scalable growth
Act as the subject matter expert for all things Supply Chain for 3PLs, WMS and ShipBob Logistics

Leadership Project Management People Management Salesforce Cross-functional Team Leadership Communication Skills Coaching Account Management Process improvement SaaS

Posted about 17 hours ago

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🔥 Financial Crime Manager

Posted about 17 hours ago

📍 Poland

🔍 Fintech

🔧 Requirements

In-depth knowledge of Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations and practices.
Strong understanding of global KYC and AML regulations, including the ability to stay updated with changes in the regulatory landscape.
Proven ability to establish and maintain effective working relationships with internal teams and external stakeholders.
Strong verbal and written communication skills, with the capability to convey complex ideas clearly and persuasively.
Strong analytical abilities to assess risk profiles, detect suspicious activities, and make informed decisions based on data.
Exceptional organizational and time management abilities, ensuring tasks are prioritized and deadlines are met.
A strong aptitude for analyzing challenges and delivering innovative, practical solutions.
Previous experience in banking or in the financial sector is highly desirable and will be considered an advantage.
Willingness to work European hours with flexibility to accommodate extended hours when necessary.
Proven track record of leadership (5+ years)
Advanced English language skills

💡 Responsibilities

Lead and manage a team of analysts responsible for conducting KYC and due diligence tasks.
Oversee the verification of client identities by the team, ensuring accuracy and compliance with regulatory standards.
Supervise the assessment of client risk profiles, ensuring thorough analysis and documentation by the team.
Direct the team in conducting detailed investigations for high-risk clients, including PEPs and clients from high-risk jurisdictions.
Ensure the team continuously monitors client transactions and activities to detect and report suspicious behavior.
Manage the maintenance of comprehensive records of all KYC documents and due diligence processes by the team.
Lead the preparation and submission of reports on suspicious activities to relevant authorities, ensuring accuracy and timeliness.
Develop and update KYC policies and procedures, and ensure the team is trained and adheres to these standards.
Provide ongoing training and development opportunities for the team to enhance their skills and knowledge in KYC operations and client relations.

Leadership Data Analysis Communication Skills Analytical Skills Customer service Written communication Compliance Reporting Training Client relationship management Risk Management Team management Process improvement Financial analysis English communication

Posted about 17 hours ago

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🔥 Senior Knowledge Management Specialist

Posted about 18 hours ago

📍 Canada

🧭 Full-Time

💸 83725.0 - 108350.0 CAD per year

🔍 Software Development

🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff about 5 years agoCloud Data Services Business Intelligence Internet of Things SaaS Software

🔧 Requirements

3+ years of experience in Knowledge Management or Enablement, with a strong focus on creating and maintaining documentation for both customers and internal teams. This includes developing, organizing, and updating knowledge articles.
Experience translating technical requirements into operational materials
Experience managing complex content projects and cross-functional partnerships, including measurable improvements to customer self-service
Experienced in working with knowledge management and ticketing systems
Strong interpersonal skills to collaborate with cross-functional teams and to communicate effectively with stakeholders at all levels
Adapt at managing multiple priorities and embracing change with ease.
Bachelor's degree in a related field.

💡 Responsibilities

Collaborate closely with Product Managers, Support Engineers, and other stakeholders to gather and translate technical information into operational employee facing content.
Work closely with Accounting, Billing, and Invoicing teams to collect and convert complex financial information into documentation that is clear, actionable, and easy to find.
Assist in managing the Financial Operations knowledge management roadmap and contribute to the completion of projects within the roadmap.
Collaborate with accounting teams to implement and maintain KM processes and standards.
Support various financial operations projects and initiatives, ensuring their successful execution.
Assist in monitoring and reporting on KPIs to evaluate KM effectiveness, sharing insights with the organization.
Participate in identifying and implementing improvements in KM processes and technology.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Project Management Data Analysis Jira Tableau Financial Management Content management Communication Skills Collaboration Accounting Data visualization Process improvement Confluence

Posted about 18 hours ago

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