Senior Strategic Accounts Director
New
C
Cohere HealthHealthtech
Location: United StatesFull-TimeSenior
Salary$196,000 to $230,000 annually
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Job Details
- Experience
- 12+ years
- Required Skills
- Business DevelopmentAccount Management
Requirements
- 12+ years of experience working with health plans in account management, client success, consulting, or another client-facing capacity.
- Deep understanding of the health plan market, industry trends, and executive relationships that drive strategic growth.
- Proven success developing and executing strategic account plans that result in measurable business growth.
- Strong executive presence with exceptional relationship-building and communication skills.
- Deep knowledge of Medicaid managed care organizations (MCOs) and commercial health plans, including reimbursement models, state-specific Medicaid programs, market trends, and executive relationships.
- Bachelor's degree.
- Analytical mindset with the ability to develop compelling business cases and growth strategies.
- Hands-on approach and willingness to contribute wherever needed to achieve client success.
- Ability to thrive in a fast-paced, high-growth environment with demanding client expectations.
- Comfortable navigating ambiguity and adapting as client priorities evolve.
- Passion for improving the healthcare industry through innovative technology.
Responsibilities
- Develop, own, and execute strategic account plans for assigned health plan clients while managing multiple complex accounts.
- Build and strengthen relationships with executive stakeholders to support long-term client retention and growth.
- Identify expansion opportunities by engaging senior decision-makers and partnering with internal and external influencers.
- Serve as the internal executive sponsor for assigned accounts, advocating for client priorities across the organization.
- Lead commercial negotiations and close expansion opportunities within existing client accounts.
- Partner closely with Client Success to ensure successful delivery and an exceptional client experience.
- Collaborate cross-functionally with Sales, Product, Implementation, Operations, and other internal teams to communicate Cohere's value and drive growth.
- Translate client feedback into actionable insights that influence product strategy and identify additional opportunities for partnership.
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