Senior Manager, Strategic Product Adoption
New
C
Common AppHigher Education
Candidates must live in the United States.Full-TimeManager
Salary$115,000 - $120,000
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Job Details
- Experience
- 5-8 years of successful, progressive experience in enrollment or admissions, communications, account management, or customer service positions.
- Required Skills
- People ManagementSalesforceMicrosoft OfficeGoogle WorkspaceAccount Management
Requirements
- Bachelor's degree or higher in Business, Education, Communications, or a related field.
- 5-8 years of experience in enrollment, admissions, communications, account management, or customer service.
- 2-4 years of experience as a people manager.
- Proficiency with Microsoft Office, Salesforce, Acuity Scheduling, and Google Suite.
- Knowledge of the higher education admissions cycle and member institution needs.
- Demonstrated ability to mentor and build team capacity.
- Strong verbal, written, and presentation communication skills.
- Ability to travel up to 30% of the time, including twice-annual Common App retreats.
- Must be a resident of the United States.
Responsibilities
- Develop and execute strategies to grow multi-product and program adoption among members.
- Serve as the primary spokesperson and subject matter expert for programs and services during webinars, presentations, and conferences.
- Partner with the Director of Member Services to align offerings with member needs and priorities.
- Liaise with product strategy and marketing teams to ensure program alignment.
- Promote the understanding and use of Common App tools among enrollment consulting firms.
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