Senior Strategic Accounts Manager (Small Market)
New
G
Garner HealthHealthcare Technology
RemoteFull-TimeSenior
Salary$140,000 - $165,000 (inclusive of Base + Commission)
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Job Details
- Experience
- 4+ years
- Required Skills
- Data AnalysisAccount Management
Requirements
- 4+ years of experience in a commercially-oriented consultant, broker, or account management role in the employee benefits space.
- Deep knowledge of fully insured and small group self-funded health plan design.
- Proven experience advising employer clients on benefits strategy and cost performance.
- Strong commercial focus with demonstrated results achieving retention and upsell targets.
- Self-starter mentality with the ability to work in a fast-paced, ambiguous startup environment.
- Excellent communication, presentation, and articulation skills.
- Demonstrated ability to solve problems in ambiguous strategic situations.
- Commitment to working in a mission-driven team with individual accountability.
Responsibilities
- Retain and upsell small group employer clients (25-250 lives).
- Collaborate with the Client Success Manager to ensure excellent client results.
- Serve as the client’s trusted strategic partner on plan design, cost trends, and plan performance.
- Establish and manage key strategic broker and client relationships.
- Monitor client health, anticipate strategic needs, and execute proactive plans to mitigate account risks.
- Partner with internal finance, product, data, and technology teams to demonstrate Garner's value and ROI.
- Drive improved Net Revenue Retention and other key performance indicators.
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