Technical Chief of Staff
New
H
Honest NetworksInternet Service Provider
Remote (US)Full-TimeMiddle
Salary$70,000-$80,000 plus bonus potential
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Job Details
- Required Skills
- Project ManagementAnalytical SkillsProblem SolvingStakeholder management
Requirements
- Bachelor’s degree in Engineering, Computer Science, Business, Operations, or a related field (or equivalent practical experience).
- Exceptional work ethic with a strong sense of ownership.
- Highly organized with outstanding attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and problem solving skills with a willingness to learn technical concepts quickly.
- Excellent written and verbal communication skills.
- Ability to translate technical issues for non-technical stakeholders (e.g., building owners/stakeholders).
Responsibilities
- Monitor, maintain, and drive execution of the Network Engineering department’s priority list, ensuring initiatives stay on track and roadblocks are surfaced early.
- Serve as a primary point of contact for communication and follow-up with other departments, keeping cross-functional work aligned and moving.
- Own project management for corporate goals tied to Network Engineering, tracking milestones, timelines, and deliverables.
- Manage the engineering ticketing queue, including oversight of staffing levels and performance across the queue.
- Communicate directly with building stakeholders (building owners, property managers) and internal team members regarding network performance improvements, outages, and ongoing issues.
- Act as a liaison between engineering leadership and other parts of the organization to ensure consistent, timely, and information flow.
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