- Oversee end-to-end project management for home modification installations
- Coordinate between clinical teams, clients, families, and service providers
- Ensure projects are completed on time, within budget, and to our exacting quality standards
- Participate in the recruitment, onboarding, and development of a network of qualified Service Providers throughout your region
- Establish quality standards and ensure consistent service delivery across all contractors
- Conduct regular performance reviews and provide ongoing training and support
- Conduct on-site quality inspections and assessments throughout your region
- Implement corrective actions when installations don't meet standards
- Serve as the primary escalation point for complex technical or client service issues
Project ManagementQuality Assurance