TeamDynamix

TeamDynamix is a SaaS company that offers process consulting, and managed and implementation services.

51-100 employees

Education

Private Company

Website LinkedIn Email Facebook Share Tweet

Education Higher Education Information Services Government IT Management Information Technology+3 more

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions3

Remote, USAFull-TimeSaaS Professional ServicesPosted

Technical Consultant, Client Services

Provide technical support to TeamDynamix customers.
Work directly with clients to troubleshoot issues and implement technical solutions.
Manage incoming support requests with strong documentation and communication.
Troubleshoot and replicate customer issues to identify root causes.
Partner cross-functionally with Support, Professional Services, and Engineering teams.
Deliver customer training and guidance regarding product functionality.
Identify and implement process improvements and automation opportunities.
Introduce and apply AI tools and workflows to improve ticket management and operational efficiency.

PythonSQLJavascript+5 more

Showing 1 of 3 positions

About TeamDynamix

TeamDynamix pioneers a unified, no-code platform that combines IT Service Management (ITSM), Enterprise Service Management (ESM), and Project Portfolio Management (PPM). We transform IT from a cost center to a strategic innovator. Organizations in government, education, and healthcare leverage our solution to improve IT maturity, optimize resources, and deliver enhanced end-user service.

How We Work

You will join a remote-first team where collaboration thrives across diverse time zones. We embrace flexible working hours and prioritize your work-life balance, offering 15 observed days off in addition to PTO. Our culture emphasizes transparent communication, regular feedback, and recognition programs, fostering trust and autonomy in your role. We champion diversity, equity, and inclusion, continuously working to create an environment where everyone can bring their authentic selves.

Why Join Us

Shape the future of IT Service and Project Management with our innovative no-code platform.
Work in a remote-first environment with flexible hours and a strong emphasis on work-life balance.
Contribute to a diverse and inclusive culture that values your unique perspective and feedback.
Benefit from comprehensive perks including a 401(k) match, paid parental leave, and wellness programs.
Impact key sectors like government, education, and healthcare, driving significant operational improvements.

Benefits & Perks

Competitive compensation reflective of your skills and contributions.
Comprehensive health insurance plans, wellness programs, and counseling services.
Traditional and Roth 401(k) savings options with company match.
Remote-first with flexible working hours.
15 observed days off in addition to PTO, prioritizing work-life balance.
Family-friendly policies, including paid parental leave.
Paid life insurance, short-term, and long-term disability insurance.
Regular acknowledgement of achievements with recognition programs.
Transparent communication about company goals, strategy, and performance.
Regular feedback sessions and performance reviews.

Tech Stack

serverwidgets

Similar Companies