Head of Pre-Sales & Solutions

New
G
GC AILegal AI, SaaS
We are hiring for this role to be based in the United States or Canada.Full-TimeManager
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
CoachingSaaS

Requirements

  • 5+ years managing a Solutions Engineering, Sales Engineering, or Pre-Sales team at a high-growth SaaS company.
  • Track record of scaling a pre-sales function alongside a rapidly growing sales organization.
  • Experience designing and operationalizing resource allocation models, triage processes, and team operating rhythms.
  • Strong cross-functional partnership skills, with demonstrated ability to build trust and operating cadence with Sales leadership and AEs.
  • Excellent communication and coaching ability, with a hands-on approach to developing talent.
  • Experience selling to or supporting legal, compliance, or GRC buyers (nice to have).
  • Background in AI, legal tech, or workflow automation products (nice to have).
  • Familiarity with enterprise sales cycles involving security reviews, procurement, and multi-stakeholder evaluation (nice to have).
  • Experience at a company that scaled from Series A/B through Series C+ growth stages (nice to have).

Responsibilities

  • Build and scale the GTM Solutions team, including hiring, coaching, and developing Solutions Attorneys and Specialists across enterprise and mid-market segments.
  • Own the staffing and resource allocation model, maintaining alignment ratios that flex by segment and geographic coverage.
  • Design and enforce the deal triage process, implementing a formalized intake SOP for sales support requests.
  • Partner with Sales leadership to align Solutions coverage with pipeline priorities and forecast resource demand.
  • Raise the bar on demo quality and technical depth by ensuring tailored demonstrations grounded in prospect-specific legal workflows.
  • Create a feedback loop between Solutions and Sales, briefing reps on technical workflows and ensuring full prospect context.
  • Drive team development by assigning junior members to mid-market deals and deploying senior attorneys on complex enterprise pitches.
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