Account Manager, Advocacy & Patient Engagement
New
R
Real ChemistryHealthcare Communications
This role can be remote within the United States or based in any of our U.S. office locationsFull-TimeMiddle
Salary60,000 - 73,000 USD per year
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Job Details
- Experience
- 2+ years’ experience in healthcare communications, advocacy, public affairs, patient engagement, client service or a related agency environment.
- Required Skills
- Project ManagementMicrosoft ExcelAccount ManagementStakeholder managementPowerPoint
Requirements
- Typically 2+ years’ experience in healthcare communications, advocacy, public affairs, patient engagement, or related agency environment.
- Experience working with patient advocacy organizations, patient communities, NGOs, or healthcare stakeholders.
- Strong understanding of healthcare client service and ability to manage multiple workstreams and deadlines.
- Ability to draft project scopes, contracts, presentations, briefs, and communication materials.
- Proficiency in Microsoft Office, especially PowerPoint, Word, and Excel.
- Proven track record of delivering high-quality work on schedule and on budget.
- Strong written and oral communication skills for client-facing presentations and meetings.
- Comfortable conducting research and monitoring media or landscape developments.
- Ability to mentor junior staff and delegate tasks appropriately.
- BA/BS degree or equivalent work experience.
Responsibilities
- Support the development and execution of advocacy and patient engagement strategies aligned to brand, policy, access, and disease-area objectives.
- Contribute to authentic, ethical and compliant engagement with patient advocacy organizations, coalitions and community leaders.
- Design and deliver patient-centric programs, including education, awareness, advisory boards, summits, and community-based initiatives.
- Provide exceptional client service and account management support across multiple client accounts and workstreams.
- Drive flawless project execution by managing timelines, quality control, resourcing inputs, and status documentation.
- Support new business development, pitches, and proposals with advocacy, patient, and policy expertise.
- Mentor junior team members and manage upward by communicating risks and proposing solutions.
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