Apply📍 United States
💸 80000.0 - 100000.0 USD per year
🔍 SaaS
- 3-5 years of experience in SaaS Enablement and Education.
- 1-2 years of experience in a Customer Success or Sales role, preferred.
- Experience with developing curriculum and collateral for instructor-led, eLearning, and self-directed learning modules.
- Experience with coordination, collaboration and organization with cross-functional teams and departments.
- Experience managing and navigating CRM systems, specifically Salesforce, with proficiency in leveraging a tech stack for sales and customer management.
- Experience developing metrics that lead to successful outcomes.
- A passion for teaching, coaching, and training others.
- The desire to excel at managing multiple initiatives at the same time with proper prioritization.
- A strong attention to detail, high organizational skills and the ability to thrive in an autonomous environment.
- The ability to assess enablement effectiveness and contribute evidence demonstrating ROI to stakeholders and leaders.
- Excellent communication, presentation, and facilitation skills.
- The ability to provide productive and effective feedback to the teams you support.
- A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
- A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.
- Develop, design, and execute enablement training programs tailored to the needs of Mid-Market and Enterprise teams, both in-person and virtually.
- Support ongoing development and certification programs for our S3 organization (Sales, Support, and Success), ensuring alignment with Mid-Market and Enterprise best practices.
- Create scalable enablement strategies that address the complexity of Mid-Market and Enterprise sales cycles, including deal navigation, stakeholder management, and expansion opportunities.
- Partner closely with Sales, Customer Success, Operations, Product, and Marketing teams to ensure alignment on enablement initiatives and feedback loops.
- Analyze and refine existing workflows and procedures to support larger, more complex customer accounts, ensuring teams have the tools and strategies needed to drive adoption, retention, and upsell opportunities.
- Develop and track enablement KPIs, measuring the impact of programs on revenue, retention, and team performance.
- Provide ongoing support to Mid-Market and Enterprise reps, helping them navigate deal complexity and adhere to best practices.
- Help onboard new hires for the Sales and Customer Success team while contributing to Sales/Onboarding, ensuring new team members ramp quickly and effectively.
- Collaborate with Product and Marketing teams to ensure Mid-Market and Enterprise teams are well-equipped with the latest updates, releases, and messaging.
- Conduct regular feedback meetings with enablement stakeholders to refine and improve training initiatives.
- Create and maintain enablement content/resources that support the growth and success of Mid-Market and Enterprise sales and success teams.
- Travel to our HQ in Lincoln, Nebraska as needed, most likely 1x/quarter.
Project ManagementSQLData AnalysisSalesforceProduct OperationsCross-functional Team LeadershipCommunication SkillsAnalytical SkillsPresentation skillsTrainingSales experienceStakeholder managementCRMCustomer SuccessSaaS
Posted about 1 hour ago
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