- Design, build, and maintain automations and workflows across Salesforce and the broader GTM tech stack
- Develop custom Salesforce solutions using Apex, flows, and advanced platform functionality
- Build and maintain integrations across CRM, marketing automation, sales engagement, enrichment, and revenue platforms
- Create AI-powered workflows, prompt frameworks, and automation solutions leveraging modern AI tools and APIs
- Support end-to-end GTM processes across lead management, opportunity management, onboarding, customer success, and renewals
- Partner with stakeholders to gather requirements, troubleshoot issues, and deliver scalable technical solutions
- Work within Jira ticketing and project workflows to execute enhancements, resolve bugs, and support larger initiatives
- Optimize workflows and system architecture to improve operational efficiency, data integrity, and reporting accuracy
- Build and support automation using tools such as Clay, Zapier, n8n, and similar orchestration platforms
- Maintain documentation, governance standards, and scalable processes across systems and integrations
- Support reporting, dashboards, and data visibility initiatives across GTM and Revenue Operations
- Continuously evaluate new AI capabilities, automation tools, and process improvements that enhance business performance
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