Account Manager, SMB

New

CompanyCamSaaS / Construction Tech

Remote - Candidates must permanently and currently reside in the United States.Full-TimeMiddle

Salary$50,000-$60,000 per year and is based on experience. Our average on target earnings (OTE) are around $80,000 and our commission is uncapped.

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Job Details

3+ years of experience in account management, sales, or similar revenue-generating roles.
Proven track record of success in high-volume, fast-paced environments.
Highly self-driven and adaptive, capable of shifting priorities without heavy oversight.
Ability to prioritize customer value over feature lists when presenting solutions.
Excellent written and verbal communication skills.
Demonstrated career-focused mindset with a desire for professional advancement.
Growth-mindset focused on continuous improvement and embracing challenges.
Creativity and innovation in solving complex customer problems.
SaaS or technology industry experience preferred.
Experience working with high-volume SMB accounts preferred.
Familiarity with Salesforce is considered a plus.

Identify and secure upsell opportunities to drive revenue growth within the existing SMB customer base.
Educate customers on the benefits of upgrading subscription tiers or adding new users.
Proactively conduct meetings with customers to understand current processes and business challenges.
Perform product demonstrations to showcase features and tailored solutions.
Collaborate with Customer Success Managers to identify and capture growth opportunities.
Manage a pipeline of opportunities and maintain accurate forecasts for consistent growth.
Gather and communicate customer feedback to inform product and marketing strategies.
Provide ongoing account support and ensure customers are effectively utilizing the platform.

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