Deal Desk Analyst

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VonageCloud Communications
Work from Home - MexicoFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Fluent in English
Experience
5+ years
Required Skills
Data AnalysisSalesforceMicrosoft Excel

Requirements

  • Bachelor’s degree required; Business, Economics, Finance or Accounting undergrad majors preferred.
  • 5+ years in a Strategic Deal Desk, Sales Operations, or Commercial Finance role within a fast-paced SaaS or Telecom environment.
  • Proficiency in Salesforce (SFDC) and CPQ environments.
  • Strong analytical skills.
  • Excellent Excel skills and data manipulation.
  • Fluent in English.
  • Problem-solving capabilities.
  • Excellent communication skills.

Responsibilities

  • Work with the Sales Teams in building price quotes for customers, including our largest and most strategic accounts.
  • Analyze deal margins and competitive positioning to ensure we are winning deals and market share without sacrificing long-term financial health.
  • Actively collaborate with Operations, Finance, Legal, Product and Pricing teams to optimize the on-boarding experience of customers.
  • Help drive the adoption of CPQ, the Sales self-service quoting tool in SFDC.
  • Transform raw deal data into actionable insights, identifying pricing trends and competitive shifts to influence Vonage’s global pricing strategy.
  • Streamline and improve business practices, including tools, templates and processes, to increase the efficiency of the Deal Desk team.
  • Train and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and commercial best practices.
  • Define and manage projects to deliver further operational efficiencies and deal velocity.
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