Operations Manager

P
PavagoProperty Management
Mexico. Colombia. Argentina. Dominican Republic. Costa Rica, U.S. Business Hours (EST)Full-TimeManager
Salary not disclosed
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Job Details

Languages
Fluent English and Spanish communication (written and verbal).
Experience
3+ years of residential property management experience. 2+ years of leadership or operations management experience.
Required Skills
Operations ManagementGoogle WorkspaceQuickBooks

Requirements

  • 3+ years of residential property management experience.
  • 2+ years of leadership or operations management experience.
  • Experience managing cross-functional property management teams.
  • Fluent English and Spanish communication (written and verbal).
  • Strong leadership and coaching abilities.
  • Excellent organizational and project management skills.
  • Experience managing remote teams.
  • Strong understanding of leasing, vacancy management, unit turns, maintenance coordination, rent collections, lease renewals, and evictions.
  • Proficiency in property management software, Google Workspace, and communication platforms.
  • Ability to oversee multiple properties and competing priorities.

Responsibilities

  • Lead daily operations across the Miami and Orlando property portfolio.
  • Manage, mentor, and develop teams across leasing, operations, maintenance, and business development.
  • Oversee leasing operations, vacancy management, and rental pricing strategies.
  • Coordinate unit turns, maintenance teams, and vendor performance to meet quality standards and budgets.
  • Serve as the primary point of contact for property owners and drive retention through proactive service.
  • Monitor rent collections, delinquency reports, and support eviction processes.
  • Develop scalable operational workflows, SOPs, and accountability systems.
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