Partner Success Manager
New
Based in the United StatesFull-TimeMiddle
SalaryExpected annual on-target earnings (OTE) of $120,000–$138,000
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisAccount ManagementCRMCustomer SuccessHubSpot
Requirements
- 5+ years of experience in account management, customer success, partner success, or B2B sales roles within healthcare, SaaS, or related industries.
- Proven ability to drive revenue, referral volume, or usage growth through structured strategies.
- Strong data analysis skills to identify performance gaps and create growth plans.
- Experience onboarding users, training stakeholders, and improving product adoption.
- Excellent relationship-building skills capable of engaging executive and operational teams.
- Comfort learning and explaining technical healthcare products.
- Strong cross-functional collaboration skills with a consultative, partner-first mindset.
- Ability to thrive in an ambiguous startup environment.
- Familiarity with CRM platforms like HubSpot and performance analytics tools.
- Experience managing growth targets, quotas, or variable compensation.
Responsibilities
- Manage and grow a portfolio of specialty pharmacy partnerships by owning referral targets and account health.
- Develop and execute account growth strategies, identifying performance barriers and implementing solutions.
- Build and maintain trusted relationships with key partner stakeholders including operational leaders and nursing directors.
- Analyze account performance metrics, identify trends, and translate data into actionable growth plans.
- Lead recurring partner meetings focused on performance reviews, strategic alignment, and product updates.
- Collaborate cross-functional teams including operations, sales, and clinical departments to resolve challenges.
- Help build and refine partner success playbooks and scalable engagement models.
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