- Plan, build, and deliver Groups everboarding programs, including skill-building paths, refreshers, and certifications.
- Develop and deliver Groups playbooks with business leaders, managers, Revenue Operations, and Product Marketing.
- Partner with the onboarding team to carry learning through after representatives are ramped.
- Use AI to create Groups training, playbooks, role-plays, coaching, and scalable content.
- Build an understanding of the Groups business, its customers, measures, and market changes.
- Join team meetings and pipeline reviews to identify needs and develop performance-focused enablement.
- Collaborate with Product, Product Marketing, Revenue Operations, and Revenue Enablement on launches, messaging, and process changes.
- Track enablement impact, including adoption, request-to-booking conversion, revenue per rep, and repeat or expansion business.
- Inspect and evaluate skills and playbooks using call reviews and performance data.
- Prepare the Groups team for new products, features, pricing, and process changes.
Project ManagementSalesforce