- Own post-go-live success for a portfolio of enterprise and midmarket Omni partners from first booking through sustained GBV growth.
- Monitor partner health across booking volume, rate quality, conversion, and engagement to proactively flag risks.
- Drive GBV growth through proactive check-ins, performance reviews, and optimization recommendations.
- Lead QBRs for strategic accounts and health check-ins for mid-market accounts, translating data into forward-looking strategy.
- Serve as the first line of escalation for post-live partner issues, coordinating with Solutions Engineering and Product teams.
- Coordinate alongside Solutions Engineering during implementation, owning the commercial and relationship track.
- Build partner internal champions to ensure multi-threaded relationships.
Data AnalysisRESTful APIsAccount Management+1 more