Evening Care Coordinator
New
T
Tandem Care IncHome Care
100% RemotePart-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- CRM
Requirements
- Extremely reliable and responsive
- Calm under pressure and able to multitask
- Comfortable making decisions within established procedures
- Organized and detail-oriented
- Strong written communicator who is professional over text and email
- Comfortable learning and using multiple technology platforms
- Able to work independently from home
- Experience in home care, healthcare, staffing, scheduling, dispatch, or hospitality
- Experience coordinating schedules or handling time-sensitive situations
- Previous remote work experience preferred
Responsibilities
- Monitor caregiver arrivals and evening shifts in real time
- Respond promptly to caregiver texts, Teams chats, and phone calls
- Handle evening caregiver call-outs by finding replacement coverage
- Communicate professionally with caregivers and clients regarding schedule updates
- Follow established escalation procedures for urgent issues
- Send next-day shift confirmations and follow up on outstanding responses
- Remind caregivers to complete visit notes before the end of the evening
- Document all activity accurately in our CRM
- Leave a concise handoff for the morning operations team
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