Administrative Assistant
New
C
ClassetMental Health
United StatesFull-Time
Salary54,000 - 68,000 USD per year
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Job Details
- Required Skills
- Customer serviceEHRHIPAA
Requirements
- Excellent written and verbal communication skills.
- Friendly, compassionate, and professional customer service approach.
- Strong organizational and multitasking abilities.
- High attention to detail and accuracy.
- Comfortable learning new technology, including scheduling platforms and Electronic Health Record (EHR) systems.
- Reliable high-speed internet and a private home office environment.
- Ability to handle confidential information with discretion and professionalism.
Responsibilities
- Serve as the primary point of contact for prospective and existing clients via phone and email.
- Schedule, reschedule, and coordinate appointments for multiple therapists.
- Guide new clients through the intake process and assist with required documentation.
- Verify insurance benefits and assist with basic billing and co-pay processing.
- Maintain confidential client records with accuracy and professionalism.
- Coordinate communication between clients and clinicians.
- Monitor calendars to maximize scheduling efficiency.
- Support general administrative projects and office operations as needed.
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