Administrative Assistant - Condo

USFull-TimeEntry
Salary not disclosed
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Job Details

Experience
1+ year
Required Skills
SharePointMicrosoft ExcelCustomer serviceMicrosoft OfficePowerPoint

Requirements

  • High school diploma or equivalent required; additional administrative or office management training is a plus.
  • 1+ year of experience in an administrative support, customer service, or office coordination role.
  • Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
  • Excellent communication and interpersonal skills with a strong customer service orientation.
  • Highly organized with strong attention to detail and the ability to manage multiple tasks in a fast-paced environment.
  • Ability to handle sensitive situations with professionalism, discretion, and sound judgment.
  • Strong problem-solving and conflict resolution skills when dealing with resident or operational concerns.
  • Comfortable learning and using new administrative systems and property management tools.
  • Ability to lift up to 30 lbs and perform occasional physical tasks related to office and property operations.

Responsibilities

  • Provide day-to-day administrative support to the on-site property management team, ensuring efficient office operations and resident service delivery.
  • Respond to resident inquiries via phone, email, and in-person communication, resolving issues or escalating when necessary.
  • Maintain and organize association records, including resident databases, files, mailings, and office supplies.
  • Process and track work orders for maintenance, landscaping, housekeeping, and other community services.
  • Support financial and administrative processes, including receivables tracking, account inquiries, and documentation of transactions.
  • Assist with resident communications, including newsletters, notices, website updates, and community announcements.
  • Coordinate resident services such as amenity reservations, access control requests, and compliance-related documentation.
  • Support property inspections and assist with follow-up actions related to community standards and violations when required.
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