Administrative Assistant - Condo
USFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- 1+ year
- Required Skills
- SharePointMicrosoft ExcelCustomer serviceMicrosoft OfficePowerPoint
Requirements
- High school diploma or equivalent required; additional administrative or office management training is a plus.
- 1+ year of experience in an administrative support, customer service, or office coordination role.
- Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
- Excellent communication and interpersonal skills with a strong customer service orientation.
- Highly organized with strong attention to detail and the ability to manage multiple tasks in a fast-paced environment.
- Ability to handle sensitive situations with professionalism, discretion, and sound judgment.
- Strong problem-solving and conflict resolution skills when dealing with resident or operational concerns.
- Comfortable learning and using new administrative systems and property management tools.
- Ability to lift up to 30 lbs and perform occasional physical tasks related to office and property operations.
Responsibilities
- Provide day-to-day administrative support to the on-site property management team, ensuring efficient office operations and resident service delivery.
- Respond to resident inquiries via phone, email, and in-person communication, resolving issues or escalating when necessary.
- Maintain and organize association records, including resident databases, files, mailings, and office supplies.
- Process and track work orders for maintenance, landscaping, housekeeping, and other community services.
- Support financial and administrative processes, including receivables tracking, account inquiries, and documentation of transactions.
- Assist with resident communications, including newsletters, notices, website updates, and community announcements.
- Coordinate resident services such as amenity reservations, access control requests, and compliance-related documentation.
- Support property inspections and assist with follow-up actions related to community standards and violations when required.
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