Home Care Operations Administrative Assistant

New
T
Los Angeles, CA, 9am-5pm, Monday through FridayPart-TimeMiddle
Salary not disclosed
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Job Details

Experience
At least 2 years
Required Skills
Project CoordinationMicrosoft ExcelTime ManagementDocumentationQuality AssuranceProcess improvementGoogle Sheets

Requirements

  • At least 2 years of experience in administrative support, operations, HR administration, quality assurance, or project coordination
  • Strong experience with Microsoft Excel or Google Sheets
  • Excellent organizational and time management skills
  • Experience working remotely and independently
  • Comfort learning multiple software systems and technology platforms
  • Ability to communicate clearly in writing
  • Experience supporting healthcare or home care operations is a plus

Responsibilities

  • Track caregiver attendance, call-outs, tardiness, and reliability metrics
  • Prepare reports and scorecards for leadership meetings
  • Draft and organize HR documentation, coaching records, and employee paperwork
  • Coordinate meetings, calendars, and supporting documentation
  • Update and maintain company SOPs, internal guides, and knowledge base articles
  • Monitor compliance items and follow up on expiring caregiver documentation
  • Perform quality assurance reviews and identify missing or inconsistent information
  • Assist with recurring operational projects, audits, and administrative initiatives
  • Maintain accurate documentation across multiple systems and databases
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