Home Care Operations Administrative Assistant
New
T
Tandem Care IncHome Care
Los Angeles, CA, 9am-5pm, Monday through FridayPart-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- At least 2 years
- Required Skills
- Project CoordinationMicrosoft ExcelTime ManagementDocumentationQuality AssuranceProcess improvementGoogle Sheets
Requirements
- At least 2 years of experience in administrative support, operations, HR administration, quality assurance, or project coordination
- Strong experience with Microsoft Excel or Google Sheets
- Excellent organizational and time management skills
- Experience working remotely and independently
- Comfort learning multiple software systems and technology platforms
- Ability to communicate clearly in writing
- Experience supporting healthcare or home care operations is a plus
Responsibilities
- Track caregiver attendance, call-outs, tardiness, and reliability metrics
- Prepare reports and scorecards for leadership meetings
- Draft and organize HR documentation, coaching records, and employee paperwork
- Coordinate meetings, calendars, and supporting documentation
- Update and maintain company SOPs, internal guides, and knowledge base articles
- Monitor compliance items and follow up on expiring caregiver documentation
- Perform quality assurance reviews and identify missing or inconsistent information
- Assist with recurring operational projects, audits, and administrative initiatives
- Maintain accurate documentation across multiple systems and databases
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