- Provide applicant support, in both English and Spanish, to prospects across multiple channels, including website inquiries, email, phone, WhatsApp, trainings, and trade shows.
- Record new prospects, track interactions, and manage prospect records in Salesforce.
- Conduct regular outreach events and support team outreach efforts.
- Assist with data entry, reporting, and cleanup projects in Salesforce.
- Promptly respond to prospects’ questions related to CCOF’s program offerings.
- Follow up with prospects and facilitate the completion of applications.
- Draft, proofread, translate, and send content to prospects in both Spanish and English.
- Coordinate prospect meetings and close sales opportunities on a regular schedule.
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