- Communicate with global Lush customers through various channels, including phone, chat, text, and email
- Handle customer feedback and answer questions using trained methods and tools
- Assist customers with digital orders and investigate lost packages
- Identify and solve problems on the spot to provide technical and troubleshooting support
- Educate customers on brand values and drive sales through effective product recommendations
- Maintain data privacy procedures to ensure the safety and security of customer information
- Deliver a world-class customer experience through meaningful consultations
Communication SkillsCritical thinkingTroubleshooting+1 more