Apply📍 North America
🧭 Contract
💸 45760.0 - 48184.0 CAD per year
🔍 Retail
- Demonstrated understanding of the company, and order & inventory management policies and metrics
- Service orientated with a “retail first” mindset
- Outstanding verbal and written communication skills
- Proficient user of Excel
- Excellent phone manner
- Must be analytical and embrace technology
- Proven organizational skills and have a keen eye for detail
- Ability to work under pressure and to a deadline
- Ability to work well as part of a team and communicate effectively with management, sales teams and stores
- Be self-directed and motivated
- Ability to manage conflicting priorities
- Ability to multi-task, work within established processes, apply sound judgement and knowledge, and escalate issues as necessary
- Build strong relationships with store Managers and MITs to ensure stores are supported providing communication and training where needed
- Ensure that stores have the right inventory at the right time to meet sales demand. Support managers so they are empowered to make the best decisions for their business
- Analyze product flow from Distribution Centers to stores to identify fulfillment gaps and support resolution
- Develop strong understanding of inventory pipeline requirements including lead times and delivery schedules
- Monitor transportation services and communicate changes to retail managers through the Order and Delivery Dashboard, email and phone
- Partner with carrier representative and operations in resolving transportation related issues
- Coordination and communication with store managers, sales support, operations, and logistics to quickly resolve issues necessary for the timely processing and fulfillment of orders
- Identify and recommend transportation improvements, proactively analyzing transportation performance results against benchmarks
SQLMicrosoft DynamicsBusiness OperationsCommunication SkillsAnalytical SkillsMicrosoft ExcelCustomer serviceOrganizational skillsTime ManagementMultitaskingExcellent communication skillsAdaptabilityProblem-solving skillsReportingCross-functional collaborationData entryCustomer support
Posted 7 days ago
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