- Manage and resolve high volumes of performance and employee relations challenges, separations, investigations, terminations, and leaves across North America.
- Advise leaders on complex employee relations issues and effective conflict resolution.
- Conduct workplace investigations involving bullying, harassment, workplace violence, fitness for work, and misconduct.
- Drive employee engagement through quarterly site visits and people compliance and engagement audits.
- Lead temporary and permanent layoffs and shop closures, ensuring compliance and execution.
- Partner with managers on performance improvement plans, including coaching and monitoring.
- Review accommodation requests and partner with managers to implement appropriate accommodations.
- Support hiring, onboarding, and training processes by guiding internal customers on tools and resources.
- Coordinate return-to-work processes with employees, managers, and the benefits team.
- Collect accurate data, report on trends, and escalate serious issues.
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