Orders, Deliveries & Inventory Coordinator (11-Month Contract)

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Requirements:

• Demonstrated understanding of the company, and order & inventory management policies and metrics
• Service orientated with a “retail first” mindset
• Outstanding verbal and written communication skills
• Proficient user of Excel
• Excellent phone manner
• Must be analytical and embrace technology
• Proven organizational skills and have a keen eye for detail
• Ability to work under pressure and to a deadline
• Ability to work well as part of a team and communicate effectively with management, sales teams and stores
• Be self-directed and motivated
• Ability to manage conflicting priorities
• Ability to multi-task, work within established processes, apply sound judgement and knowledge, and escalate issues as necessary

Responsibilities:

• Build strong relationships with store Managers and MITs to ensure stores are supported providing communication and training where needed
• Ensure that stores have the right inventory at the right time to meet sales demand. Support managers so they are empowered to make the best decisions for their business
• Analyze product flow from Distribution Centers to stores to identify fulfillment gaps and support resolution
• Develop strong understanding of inventory pipeline requirements including lead times and delivery schedules
• Monitor transportation services and communicate changes to retail managers through the Order and Delivery Dashboard, email and phone
• Partner with carrier representative and operations in resolving transportation related issues
• Coordination and communication with store managers, sales support, operations, and logistics to quickly resolve issues necessary for the timely processing and fulfillment of orders
• Identify and recommend transportation improvements, proactively analyzing transportation performance results against benchmarks