Manager, Ad Operations
New
S
StackAdaptProgrammatic Advertising
StackAdapt is a remote-first company. While we are open to candidates located anywhere in Canada for this position, we will be prioritizing those based in Toronto or an Eastern Time Zone., Eastern Time ZoneFull-TimeManager
Salary127,059 - 151,000 CAD per year
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Job Details
- Experience
- 6+ years
- Required Skills
- People ManagementTroubleshooting
Requirements
- 6+ years of experience in programmatic advertising, campaign management, ad operations, or a related digital media function
- Direct people management experience, ideally leading a team responsible for campaign execution, optimization, trading, or technical campaign support
- Hands-on experience optimizing or trading programmatic campaigns, including pacing, performance analysis, troubleshooting, and recommendation-building
- Strong technical understanding of the programmatic ecosystem, including DSP workflows, campaign setup, bidding dynamics, pixels, QA, and optimization best practices
- Demonstrated ability to identify process improvements and help implement scalable solutions across teams
- A high-curiosity mindset with an interest in automation, systems, operational efficiency, and the continued evolution of programmatic advertising
- Strong communication skills, accountability, and the ability to collaborate effectively with cross-functional partners
Responsibilities
- Lead, coach, and develop a team of Ad Operations Specialists, fostering accountability, curiosity, and continuous learning
- Oversee campaign setup, trafficking, QA, troubleshooting, pacing, and delivery across StackAdapt’s programmatic channels
- Support the team’s evolution toward a more automated and optimization-focused operating model
- Coach specialists on campaign optimization support, including pacing analysis, performance troubleshooting, and actionable recommendations
- Partner with Account Management, Account Executives, Client Partnerships, Product, and Engineering to improve workflows, handoffs, tooling, and campaign outcomes
- Identify opportunities to streamline processes through automation, templates, SOPs, and scalable operating practices
- Track team performance, workload, quality, and operational metrics to identify gaps and share recommendations with leadership
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