Contract Operations Coordinator
New
H
HealiosHealthcare
Remote in the UKContractMiddle
Salary28,000 - 28,500 GBP per year
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Job Details
- Required Skills
- Data AnalysisMicrosoft Power BITableauMicrosoft ExcelPowerPointGoogle Sheets
Requirements
- Strong planning, prioritisation, coordinating, and organisation skills.
- Experience in operational support and/or transformations.
- Proven ability to analyse and interpret operational data.
- Proficient with Excel/Sheets, Word/Docs, and PowerPoint/Slides.
- Effective oral and written communication skills with the ability to create presentations.
- Ability to work under pressure to meet KPIs and organisational objectives.
- Must maintain a professional home working environment.
- Positive, approachable, and solution-focused 'can do' attitude.
- Ability to work collaboratively as part of a team.
- Desirable: Knowledge of BI tools such as Tableau, Power BI, or Sisense.
Responsibilities
- Work closely with the Operations Executive to understand and deliver operational objectives.
- Gather data and generate performance reports on contract activity, utilisation, WIP, referrals, and waiting lists.
- Develop relationships with stakeholders to foster a culture of performance and accountability.
- Assist with aspects of customer mobilisation and contract/referral monitoring.
- Provide administrative support including minuting meetings and calendar coordination.
- Answer incoming customer queries and escalate to the appropriate executive or manager.
- Adapt flexibly to contribute to the overall success and objectives of the business.
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