Own the post-sale lifecycle for a portfolio of named accounts, from onboarding through renewal.
Deliver structured success planning and Executive Business Reviews to demonstrate value realization.
Identify and mitigate retention risks while expanding the footprint within existing accounts.
Act as the primary voice of the customer to internal Product, Engineering, and leadership teams.
Lead the identification, outbound prospecting, and acquisition of one new strategic channel partner.
Negotiate and execute strategic channel agreements, including OEM, revenue share, and white-label models.
Collaborate cross-functionally to enable partners and develop collateral for market entry.
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About Ripjar
Ripjar pioneers data intelligence solutions that actively combat financial crime and manage global strategic risks. Our AI-driven platform, Labyrinth, integrates diverse data sources to detect, investigate, and monitor threats in real time. We empower over 300 businesses worldwide, including 20+ Tier 1 banks, with tools like Labyrinth Screening and Compliance Copilot, drastically reducing false positives and accelerating compliance. Founded by former GCHQ members, we transform how institutions fight money laundering and terrorist financing.
How We Work
Ripjar operates as a remote-first company, valuing flexibility and collaboration. We offer a 35-hour work week and flexible working hours, enabling you to balance professional and personal life. While remote is standard, our Cheltenham office is always open with well-stocked pantries for those who prefer an on-site experience. You will collaborate across engineering, product, and delivery teams, contributing to a culture of continuous innovation and problem-solving.
Engineering at Ripjar
Our engineering teams build robust software products that make the world safer, tackling challenges in big data and large-scale distributed systems. You'll work with modern technologies including Python, Node.js, JavaScript, Elasticsearch, OpenSearch, MongoDB, Apache Kafka, and Kubernetes on cloud platforms like AWS. We focus on CI/CD pipelines, infrastructure-as-code with Terraform and Ansible, and microservices architectures. We are pioneering the responsible use of AI in compliance, creating innovative solutions like AI Risk Profiles and Screening Assistant.
Why Join Us
Shape technology that combats serious financial crime and global threats.
Contribute to a remote-first team with flexible hours and a 35-hour work week.
Solve complex engineering problems using advanced AI and distributed systems.
Work with a modern tech stack and contribute to cutting-edge product innovation.
Benefit from continuous learning and growth within a supportive environment.
Benefits & Perks
Competitive base salary.
25 days annual leave + birthday off, rising to 30 days after 5 years.
Private family healthcare and life assurance.
Company contributions to pension (salary sacrifice options available).
Enhanced maternity/paternity pay.
Latest tech, including a top-of-the-range MacBook Pro.